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Windows 7: Windows 7 Basic Theme Freezing

31 May 2014   #1
Jason761

Windows 7 Ultimate SP1 64 bit
 
 
Windows 7 Basic Theme Freezing

I've been having freezing issues since I got my computer. When I switch from Aero to any Basic and High Contrast theme, my computer will freeze for 1-2 second if I minimize or maximize a window. My sound will also freeze for a short moment too. I've tried replacing my mobo and cpu, reformatting Windows 7, updating drivers to latest version and RAM test overnight and none of which fixed the issue. None of my other computers had these issues.


My System SpecsSystem Spec
.

31 May 2014   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome back to Seven Forums Jason761. Let me see if I have your issue correctly.

Normally you use an Aero theme?

IF you switch to a Classic or High contrast theme every time you minimize or maximize a window your PC freezes for a couple of seconds? Over and over using a Classic or High contrast theme, it freezes every time?

OR

It freezes for a couple of seconds the first time only when you min/max after changing from an Aero theme?

A Guy
My System SpecsSystem Spec
01 Jun 2014   #3
Jason761

Windows 7 Ultimate SP1 64 bit
 
 

Yes I usually use the aero theme and never ran into any issues. My computer will always freeze for a few seconds when I minimize or maximize a window in a Classic or High Contrast theme.
My System SpecsSystem Spec
.


01 Jun 2014   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Hmmm, a rather odd problem. Try a clean start and see if the issue still exists. If so, you have a conflict.

Troubleshoot Application Conflicts by Performing a Clean Startup

A Guy
My System SpecsSystem Spec
01 Jun 2014   #5
Jason761

Windows 7 Ultimate SP1 64 bit
 
 

I tried a clean boot but it still happens.
My System SpecsSystem Spec
01 Jun 2014   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, we can't check in Safe Mode since it's theme related. Since the same action triggers the freeze, you can try and see if event Viewer will give you any clue. Min/max a few times to create the freeze, noting the time of the freeze, then look in Event Viewer and see if you can pinpoint a cause

Event Viewer - Open and Use in Windows 7

A Guy
My System SpecsSystem Spec
02 Jun 2014   #7
Jason761

Windows 7 Ultimate SP1 64 bit
 
 

Event Viewer doesn't display any errors when minimizing or maximizing but I do get something when changing themes.

This is the error I get when change from Aero -> Windows Basic.
Code:
Log Name:      Application
Source:        Desktop Window Manager
Date:          01/06/2014 11:04:56 PM
Event ID:      9019
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Jason-PC
Description:
The Desktop Window Manager was unable to start because the desktop composition setting is disabled
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Desktop Window Manager" />
    <EventID Qualifiers="16384">9019</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-02T06:04:56.000000000Z" />
    <EventRecordID>25347</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jason-PC</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>
This is from Windows Basic -> Classic
Code:
Log Name:      Application
Source:        Desktop Window Manager
Date:          01/06/2014 11:07:35 PM
Event ID:      9003
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Jason-PC
Description:
The Desktop Window Manager was unable to start because a composited theme is not in use
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Desktop Window Manager" />
    <EventID Qualifiers="16384">9003</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-02T06:07:35.000000000Z" />
    <EventRecordID>25350</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jason-PC</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>
My System SpecsSystem Spec
02 Jun 2014   #8
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

See if Desktop Composition is enabed (I'm unsure whether Classic or HC themes auto disable it)

Desktop Composition - Enable or Disable

Do you have another user on this PC you can test and see if the same issue occurs?

I'm busy during the week, so I'm going to see if I can get others to look in as well. I will check in when I can as well.

A Guy
My System SpecsSystem Spec
02 Jun 2014   #9
Jason761

Windows 7 Ultimate SP1 64 bit
 
 

Desktop composition is already enabled. There is no option for it in Basic and High Contrast themes.
My System SpecsSystem Spec
02 Jun 2014   #10
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Open a command prompt and enter the following

reg query HKLM\SYSTEM\CurrentControlSet\Services\UxSms /s > qUxSms.txt

Attach the file qUxSms.txt on a post (use the paperclip icon on the SF post menu to attach a file)
My System SpecsSystem Spec
Reply

 Windows 7 Basic Theme Freezing




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