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Windows 7: Troubleshooting with System Update readiness Tool


Troubleshooting with System Update Readiness Tool

Published by Flavius
14 Sep 2010
Published by

Troubleshooting with System Update Readiness Tool

information   Information

Symptoms
Sometimes while using Readiness Tool,the tool stuck or it return following errors

-Readiness Tool is already installed
-error 0x8024800C

and other errors

Note   Note

Sometimes Readiness Tool require about 30 minutes to finish it's job,so please wait patiently before you apply below advices


STEP I

1.Open task manager (Start>>Search>>taskmgr) and kill CheckSur.exe process.

2.Delete any hexadecimal folder on your partition

examples:

-csd2.png
Fig 1.Circled red line you can see some hexadecimal folders.Such kind of folders are remains from updates -not only from Readiness Tool


You may have hexadecimal folders on other partition not necessarily on C:

and these folders:

C:\Windows\CheckSur
C:\Windows\Temp\CheckSur

3.Open regedit (Start>>Search>>regedit) and delete these keys:

HKLM\Software\Microsoft\Windows\CurrentVersion\CheckSur

and

HKLM\Software\Microsoft\Windows\CurrentVersion\
Component Based Servicing\ApplicabilityEvaluationCache\
Package_for_KB947821~31bf3856ad364e35~xxx~~x.x.x.x


-csd3.png
Fig 2.Dependce of system architecture and tool version the Package_for_KB947821 key have slightly different form




warning   Warning
  • HKLM=HKEY_LOCALE_MACHINE
  • to delete Package_for_KB947821... first you have takewnership this -useful lecture CLICK


When everything is done,try again run Readiness Tool to diagnose your main problem with your OS.

STEP II -IF STEP I DOESN'T HELP....

1.Make sure you have enough free space on your disk.

2.Defrag your registry by using any good tool,I recommend registry defrag tool from Tune Up Utilities (unfortunately this soft is commrcial),from freeware tools I recommend QuickSys regDefrag

3.Uninstall all 3p security software

STEP III - IF NOTHING HELP...

Make sure you don't have any other system or hardware issues.If you have not empty C:\Windows\Minidump or C:\Windows\Memory.dmp then please analyze these files.Issues with RAM,hdd may also cause problem with running Readiness Tool and with installing normal updates.





20 Sep 2010   #1
niemiro

Vista Home Premium x86 SP2
 
 

Wonderful! Thanks Flavius!


My System SpecsSystem Spec
23 Aug 2015   #2
betaupsilon

Windows 7 Home Prem 32 bit
 
 

If the UPDATE utility is working correctly is it necessary to run the SUR tool? If not could you take a look at my posting of a problem I am having with the UPDATE utility?

WINDOWS UPDATE does not download update files
My System SpecsSystem Spec
Comment

 Troubleshooting with System Update readiness Tool




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