Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem Steps Recorder - Enable or Disable


Problem Steps Recorder - Enable or Disable

How to Enable or Disable "Problem Steps Recorder" in Windows 7
Published by Brink
23 Jan 2011
Published by

How to Enable or Disable "Problem Steps Recorder" in Windows 7

information   Information
You can use Problem Steps Recorder to automatically capture the steps you take in Windows 7, including a text description of where you clicked and a screen shot during each click. Once you capture these steps, you can save them to a .zip file containing a .mht (MHTML) file of them. This file can then be used by a support professional or someone else helping you with a computer problem. If you like you can use it as a sort of Slide Show type demo to.

This will show you how to enable or disable the ability of all users to use Problem Steps Recorder in Windows 7.

You must be logged in as an administrator to be able to do this tutorial.


EXAMPLE: Problem Steps Recorder
Name:  Problem_Steps_Recorder.jpg
Views: 2109
Size:  15.0 KB




OPTION ONE
Using a REG File Download
1. To Enable "Problem Steps Recorder" in Windows 7
NOTE: This is the default setting.
A) Click on the Download button below to download the file below.
Enable_Problem_Steps_Recorder.reg
download
B) Go to step 3.
2. To Disable "Problem Steps Recorder" in Windows 7
A) Click on the Download button below to download the file below.
Disable_Problem_Steps_Recorder.reg
download
3. Click on Save, and save the .reg file to the desktop.

4. Right click the downloaded .reg file on the Desktop and click on Merge.

5. Click on Run, Yes, Yes, and OK when prompted.

6. Log off and log on, or restart the computer to apply.

7. When done, you can delete the downloaded .reg file if you like.




OPTION TWO
Through the Local Group Policy Editor
1. Open the Local Group Policy Editor.
2. In the left pane, click on to expand Computer Configuration, Administrative Templates, Windows Components, and Application Conpatibility. (see screenshot below)
-gpedit-1.jpg
3. In the right pane, right click on Turn off Problem Steps Recorder and click on Edit. (see screenshot above)

4. To Enable "Problem Steps Recorder" in Windows 7
A) Select (dot) either Not Configured or Disabled. (see screenshot below step 6)
NOTE: Not Configured is the default setting.
B) Go to step 6.
5. To Disable "Problem Steps Recorder" in Windows 7
A) Select (dot) Enabled. (see screenshot below step 6)
6. Click on OK. (see screenshot below)
Name:  GPEDIT-2.jpg
Views: 2204
Size:  144.4 KB
7. Close the Local Group Policy Editor window.
That's it,
Shawn




Comment

 Problem Steps Recorder - Enable or Disable




Tutorial Tools





Similar help and support threads
Windows 7 Tutorial Category
Problem Steps Recorder
How to Use Problem Steps Recorder in Windows 7 You can use Problem Steps Recorder to automatically capture the steps you take in Windows 7, including a text description of where you clicked and a screen shot during each click. Once you capture these steps, you can save them to a .zip file...
Tutorials
Problem Steps Recorder
I am running dual monitors and when I use PSR.exe it "records" both monitors even if one monitor is off. I would like to use only one monitor when running PSR, but see no option to do so. Is that just the way it is??
General Discussion
Problem Steps Recorder?
Has anyone tried this yet? I cant find it. I'm curious what kind of file it records or how you share it.
General Discussion
Problem Steps Recorder
Hello Everyone, I'm having some trouble with the Problem Steps Recorder application that came bundled with Windows 7. It was working properly the first week after the RC1 release and now it's not working properly. Basically what's happening is it stopped taking screenshots for some reason,...
Software
Problem Steps recorder
I just been playing with Windows 7 "Problem Steps Recorder" I love it For anybody thats not seen this yet, just type steps into your start search bar.
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App