A friend has dropped off his PC. He was fooled by the phone scam, where they connect to your PC (remote Ammyy). It has Win 7 Pro, and I believe it had a volume License, and that is why I cannot retrieve the Key. I intended to Format, and re-install Windows 7 Pro. I had hoped to use the (NOT) retrieved key. During all my Googling in the last 10 hours, I came across programs that can Save/Restore the Activation details. (Mind you I noticed that his OS says not activated. Presumably that relates to it being a volume License). I will be re-installing into the exact same hardware, so perchance is there a program that can Save/Restore Key and 'activation' details ?