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Windows 7: SFC /SCANNOW Command - System File Checker

27 Jan 2014   #600
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

I would say that either PC Tune Up tool or the Chinese tool "Baidu PC Faster" caused the issue.

Hopefully you'll be able to use a restore point at boot dated before this issue started to undo and fix it.


My System SpecsSystem Spec
28 Jan 2014   #601
klingcam

Windows 7 Professional 64-bit
 
 
Not "administrator"?

I try to use the sfc /scannow command and it tells me that I must be an administrator running a console session. This is my home PC and I am the administrator. ?? Any help?
My System SpecsSystem Spec
28 Jan 2014   #602
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello klingcam,

It sounds like you didn't open an elevated command prompt to run the command in.

(click on link for details)
Elevated Command Prompt
My System SpecsSystem Spec
28 Jan 2014   #603
giovy

Windows 7 Ultimate 32bit
 
 

Hello!
Didn't have time to perform a Restore Point at boot today, but need to make a huge backup of my HD first otherwise I risk to lose many software and drivers I had installed in my machine recently.
Yes, BAIDU PC FASTER may be the culprit of the Windows Update glitch, but how about the RESTORE POINT issue? Why it doesn't work even in safe mode?
Today windows updates seems to work again, despite being BAIDU PC FASTER still installed in my system.
In fact I was able to install one update out of two....the other one failed to be installed, but weird thing is that this time I got a different error code message (80073712): any idea how to solve this issue? Maybe by simply uninstalling BAIDU PC FASTER? It's a pity bcs it's a very good sw in my view and its SMART UPDATE function seems to be very good indeed, maybe even better than Windows Update itself. Just wonder why such a glitch occured to me only!!
My System SpecsSystem Spec
.

28 Jan 2014   #604
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

For now, about all you can do is to uninstall BAIDU PC FASTER as a test to see how it performs without it installed to rule it out as a cause or not.
My System SpecsSystem Spec
22 Feb 2014   #605
Chuckman4112

Windows 7 pro 64 bit
 
 

Hello all, great thread, but I have a few questions to ask before I proceed any further.

I have ran SFC with [SR] and created my SFC details.txt file. (Attached) As noted, there appears to be some duplicates, but since they were not perfect matches I did not exclude them from the attached file. I did however group them for easier viewing.

In my TXT file, I am seeing issues with...

d2d1.dll.mui
MshtmlDac.dll
XpsPrint.dll
System.DirectoryServices.Protocols.dll
System.ServiceModel.Web.dll
ielowutil.exe
pdm.dll
ieunatt.exe.mui

Following a link in this thread I opted to replace the files using the 7-Zip method. Of the files listed above, I was only able to find (on my install disc) d2d1.dll, xpsprint.dll and ieunatt.exe. I could not find any of the others listed in Option Folder #3 (Windows Professional).

My questions are:

1.) 2 of the 3 I did find d2d1.dll and ieunatt.exe do not have the additional .MUI at the end. Are these the same thing? I did a search on my computer to find the original d2d1 file and found no such file. When I searched for the ieunatt.exe, I found both .exe and .exe.mui files...lots of them.

2.) Any idea why I could not find the other files, or where I can find them?

3.) any recommendations based on the attached TXT file?

Thank you in advance for any help you can provide.


Attached Files
File Type: txt sfcdetails.txt (15.3 KB, 316 views)
My System SpecsSystem Spec
22 Feb 2014   #606
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Chuck,

Are you having any issues that led you to run a SFC scan?

For now, you might download and run the 64-bit (x64) System Update Readiness Tool, restart the PC afterwards, and see if the sfc /scannow command may be able to repair the files now.

Hope this helps for now,
Shawn
My System SpecsSystem Spec
22 Feb 2014   #607
Chuckman4112

Windows 7 pro 64 bit
 
 

Thanks for the quick reply Brink. About 2 weeks ago, I had a pretty severe BSOD. It really jacked up alot of things. Since then, I have manage to correct most of the issues and system is pretty stable right now.

In the process of fixing, I became aware of errors in system events. So for the last few days I have been trying to research and fix the errors and warnings that I am getting. One of the errors led me to a thread that talked SFC and what it can do. So I ran it and now I am here trying to fix what what showed up in the txt file.

As for the readiness tool, there was a thread I was reading that pointed to that tool, but at that link is says...

If the error you see is in the following list, try the solution in this article.

0x80070002 | 0x8007000D | 0x800F081F | 0x80073712 | 0x800736CC | 0x800705B9 | 0x80070246 | 0x8007370D | 0x8007370B | 0x8007370A | 0x80070057 | 0x800B0100 | 0x80092003 | 0x800B0101 | 0x8007371B | 0x80070490

I did not see this error anywhere in the report, so I closed the window without running it. Did I miss the code somewhere, or is this a tool I can run regardless of the errors listed?

Thanks
My System SpecsSystem Spec
22 Feb 2014   #608
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Yeah, the System Update Readiness Tool can also be used for this as well. It can help to repair the component store that SFC uses to repair system files from. It'll be worth a try.
My System SpecsSystem Spec
22 Feb 2014   #609
Chuckman4112

Windows 7 pro 64 bit
 
 

Okay, thanks...downloading it now. I'll let you know.
My System SpecsSystem Spec
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 SFC /SCANNOW Command - System File Checker




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