Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: SFC /SCANNOW Command - System File Checker

12 Sep 2014   #660
yaip

Win 7 Pro x64
 
 

actually, nothing happened. the icons remained the same - a windows 95 look. however, i found this on this site - System Restore I guess this is the right way to solve my problem. It happened when Windows Update ran and then I rebooted the machine.


My System SpecsSystem Spec
12 Sep 2014   #661
Brink

64-bit Windows 10 Pro
 
 

Ah, ok. Yes, a system restore using a restore point dated before this should sort it for you.
My System SpecsSystem Spec
30 Sep 2014   #662
Jonathanhidayat

windows 7 home premium 64bit
 
 

Hi I am also having problem with sfc scannow, I am not sure how to read the data, but apparently sfc scannow could not fix some problems. I have attached the reading from my scan, I have scanned quite a few times in the past hour, but still could not resolve the problem. I am beginning to think that i have to do it manually. However I don't know what to re install.

I am having some freezing issues, it could take up to more than 1 minute, usually happens when I am using google chrome, looking for documents, clicking for properties on icon at desktop, pressing the start menu, refreshing, and also when pressing ctrl alt del to bring out the task manager, basically right clicking anything would also takes a long time to open. I researched a bit about it on the internet and it seems that my explorer.exe is having problems. Which leads me to do sfc /scannow, but it is still not fixed. Would it be possible for me to get your help? Further instructions on what need to be done will be great.

ps: For additional details, I am running windows 7 home premium 64 bit.


Attached Files
File Type: txt sfcdetails.txt (107.6 KB, 107 views)
My System SpecsSystem Spec
30 Sep 2014   #663
Brink

64-bit Windows 10 Pro
 
 

Hello Jonathan, and welcome to Seven Forums.

From your logs, these are the corrupted files below.

Code:
2014-09-30 16:35:27, Info                  CSI    000003a7 [SR] Cannot repair member file [l:24{12}]"HelpPane.exe" of Microsoft-Windows-Help-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:28, Info                  CSI    000003a9 [SR] Cannot repair member file [l:14{7}]"msi.dll" of Microsoft-Windows-Installer-Engine, Version = 6.1.7601.18493, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:28, Info                  CSI    000003aa [SR] Cannot repair member file [l:28{14}]"jphone.browser" of NetFx-ASPNET_REGBROWSER_FILES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 
 
2014-09-30 16:35:28, Info                  CSI    000003ac [SR] Cannot repair member file [l:22{11}]"msimain.sdb" of Microsoft-Windows-Application-Experience-Mitigations-C2, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:28, Info                  CSI    000003ae [SR] Cannot repair member file [l:24{12}]"bthprops.cpl" of Microsoft-Windows-BTH-USER, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:28, Info                  CSI    000003af [SR] Cannot repair member file [l:28{14}]"jphone.browser" of NetFx-ASPNET_REGBROWSER_FILES, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 
 
2014-09-30 16:35:29, Info                  CSI    000003b1 [SR] Cannot repair member file [l:14{7}]"msi.dll" of Microsoft-Windows-Installer-Engine, Version = 6.1.7601.18493, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:29, Info                  CSI    000003b2 [SR] This component was referenced by [l:160{80}]"Package_41_for_KB2918614~31bf3856ad364e35~amd64~~6.1.1.4.2918614-119_neutral_GDR"
 
 
2014-09-30 16:35:29, Info                  CSI    000003b5 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\System32"\[l:14{7}]"msi.dll"; source file in store is also corrupted
 
 
2014-09-30 16:35:29, Info                  CSI    000003b7 [SR] Cannot repair member file [l:22{11}]"msimain.sdb" of Microsoft-Windows-Application-Experience-Mitigations-C2, Version = 6.1.7601.17571, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:29, Info                  CSI    000003b8 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2492386~31bf3856ad364e35~amd64~~6.1.1.0.2492386-4_neutral_GDR"
 
 
2014-09-30 16:35:29, Info                  CSI    000003bb [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\windows\apppatch"\[l:22{11}]"msimain.sdb"; source file in store is also corrupted
 
 
2014-09-30 16:35:29, Info                  CSI    000003bd [SR] Cannot repair member file [l:24{12}]"bthprops.cpl" of Microsoft-Windows-BTH-USER, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
 
2014-09-30 16:35:29, Info                  CSI    000003be [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
 
 
2014-09-30 16:35:29, Info                  CSI    000003c1 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\windows\SysWOW64"\[l:24{12}]"bthprops.cpl"; source file in store is also corrupted
 
 
2014-09-30 16:35:29, Info                  CSI    000003c3 [SR] Cannot repair member file [l:24{12}]"HelpPane.exe" of Microsoft-Windows-Help-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
If you like, you could try doing a system restore using a restore point dated before you had these issues to hopefully undo and fix them.
My System SpecsSystem Spec
.

30 Sep 2014   #664
Jonathanhidayat

windows 7 home premium 64bit
 
 

I don't have the option for system restore as apparently my computer was full of virus before this, and I was not able to save a restore point. It was only after it got worse that I started cleaning up my computer and trying to fix things here and there.

So is there a manual fix to these problems that I could do?
My System SpecsSystem Spec
30 Sep 2014   #665
Brink

64-bit Windows 10 Pro
 
 

Since viruses are/were involved, it may be best to do a clean install of Windows to be safe.
My System SpecsSystem Spec
30 Sep 2014   #666
Jonathanhidayat

windows 7 home premium 64bit
 
 

So all the corrupted files can be replaced by the files from my Windows disk? I just put in my windows disk and re install everything, following step 3 from this guide? Just a question, will I lose my data in the process?
My System SpecsSystem Spec
30 Sep 2014   #667
Brink

64-bit Windows 10 Pro
 
 

I'd always recommend to back up anything that you do not want to lose to be safe.

You could try and replace them with a copy from an equally updated Windows installation disc, but I'd recommend to do a clean install since you are dealing with viruses. It's about the only way to make sure that you have a clean safe system.
My System SpecsSystem Spec
30 Sep 2014   #668
Jonathanhidayat

windows 7 home premium 64bit
 
 

Allright, I will try to back up everything first and see how it goes, probably I will do a clean install like u recommended. Thanks for the help.
My System SpecsSystem Spec
30 Sep 2014   #669
Brink

64-bit Windows 10 Pro
 
 

You're welcome. Please let us know how it went.
My System SpecsSystem Spec
Comment

 SFC /SCANNOW Command - System File Checker




Tutorial Tools




Similar help and support threads
Windows 7 Tutorial Category
system file checker log does not show file not repaired
Ran system file checker and it said it found corrupted files but could not repair all of them. Looking at the log is not helping. I have posted the last several lines as they are representative of the entire log with the exception of the last few lines that mention an actual repair. Where is the...
Performance & Maintenance
System file checker
Does anyone have a link where I can find a list of all the commands ( and what they do) for System file checker in Windows 7 ? thank you Joe
Performance & Maintenance
SYstem File Checker Result - CBS.Log file says Access Denied
I have just completed a System File Check and some repairs were done I was told that the relevant report could be seen at C:\WINDOWS\LOGS\CBS\CBS.LOG. When I Clicked on that I got Access Denied How can I Open that log file? I am the Administrator
Performance & Maintenance
system file checker
long story short l have a external drive which keeps on telling me to scan it, l havent the space to backup the content on it and reformat etc and whenever l use the file system scanning tools it seems to stop at a specific record at which point l have to disconnect and reconnect the drive again to...
Performance & Maintenance
New System File Checker : sfc /scannow tutorial
I hope this will be a help to some and I would appreciate any feed-back. :) SFC /SCANNOW : Run in Command Prompt at Boot Edit: I've just added a Method Two to this. :)
Chillout Room
System File Checker
I am trying to use system file checker tool (sfc.exe) and I am running win7 ult 64bit. I am CERTAIN that I have corrupted files in windows. When I try to use any of the programs like Windows Experience, Generate a system health report, or look at files in Event Log(event log is unable to give me...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App