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Windows 7: SFC /SCANNOW Command - System File Checker

03 Sep 2015   #850
glnz

Dual boot - Win 7 Pro 64-bit and Win 10 Pro 64-bit
 
 

Brink - thanks to your thread here, I've run sfc / scannow a number of times on the Win 7 Pro 64-bit side of my dual-booting Dell (including three times in safe mode), and there are now very few error or warning messages in event viewer. Very nice. BUT ...

The sfc / scannow end message still says that it could not repair some corrupted files (don't have the exact language). And the CBS.log is not exactly user-friendly.

Should I attach here that CBS.log? Would you have time to look and advise what it's actually saying?

If this isn't exactly the right place, is there a forum dedicated to medical advice for CBS.logs?

Thanks again.


My System SpecsSystem Spec
.
03 Sep 2015   #851
Brink

64-bit Windows 10 Pro
 
 

Hello glnz,

If you like, you can use OPTION THREE in the tutorial to post the sfcdetails.
My System SpecsSystem Spec
03 Sep 2015   #852
glnz

Dual boot - Win 7 Pro 64-bit and Win 10 Pro 64-bit
 
 


Brink - great. Showed very little that remains unrepaired. Here are those lines, which repeat in the various sfc reports.
2015-09-02 22:39:02, Info CSI 000006a0 [SR] Repairing 1 components
2015-09-02 22:39:02, Info CSI 000006a1 [SR] Beginning Verify and Repair transaction
2015-09-02 22:39:02, Info CSI 000006a3 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-02 22:39:02, Info CSI 000006a5 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-02 22:39:02, Info CSI 000006a7 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-02 22:39:02, Info CSI 000006a8 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-09-02 22:39:02, Info CSI 000006aa [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-02 22:39:02, Info CSI 000006ab [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-09-02 22:39:03, Info CSI 000006ad [SR] Repair complete
2015-09-02 22:39:03, Info CSI 000006ae [SR] Committing transaction
2015-09-02 22:39:03, Info CSI 000006b2 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

I am guessing this makes sense, as I have UNinstalled various MS updates that are designed to prepare my Win 7 to ascend to Heaven and become Win 10. I prefer my terrestrial Win 7. But just a guess.

What do you think?

Many thanks.
My System SpecsSystem Spec
03 Sep 2015   #853
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

These errors are perfectly normal - and MS's fault. There's nothing amiss here
If you want to get rid of them you'll have to uninstall KB3068708 (and possibly KB3022345) and hide it/them
My System SpecsSystem Spec
.

03 Sep 2015   #854
Brink

64-bit Windows 10 Pro
 
 

Yep, it's just a false hash mismatch from the KB3068708 update. There's nothing that needs to be done or to worry about.
My System SpecsSystem Spec
03 Sep 2015   #855
glnz

Dual boot - Win 7 Pro 64-bit and Win 10 Pro 64-bit
 
 

NoelDP - Per your suggestion and a number of other comments, I uninstalled those two updates (in elevated cmd using wusa /uninstall, which can be repeated immediately until you know you got all copies of each update).

And ... voilą! A new sfc / scannow "did not find any integrity violations". Progress!

Many thanks to Brink and you!

Now what to do about diagtrackrunner.exe, which still appears (once only) in my c:/ drive? I have read that it can't be deleted. Please send me links to any good instructions for killing that one.
My System SpecsSystem Spec
03 Sep 2015   #856
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There should actually be at least 4 different copies of diagtrackrunner.exe present (if you'd kept your machine up-to-date)

Why would you want to remove it?
My System SpecsSystem Spec
03 Sep 2015   #857
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Just for info... the first two were in KB2952664 and KB2977759 - after that I lose track a little... but I think the later ones are all associated with KB2952664 versions (it's been updated quite a few times since first release in January!)
My System SpecsSystem Spec
03 Sep 2015   #858
glnz

Dual boot - Win 7 Pro 64-bit and Win 10 Pro 64-bit
 
 

NoelDP - It might be a stealth "phone home" app to Microsoft. Please google it - many articles - it's linked to the updates I've been trying to get rid of and for which I needed Brink's thread here to repair my machine.

But that's "enuff" about this side topic. Let's leave this thread to Brink's great advice about sfc.
My System SpecsSystem Spec
12 Sep 2015   #859
helpful55

W7 Ultimate 64, W7 Ultimate 64, W7 Home 64
 
 
Error

scannow says that it was able to repair, but I am curious as to what it fixed. Tells me Cannot open [log file]
My System SpecsSystem Spec
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 SFC /SCANNOW Command - System File Checker




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