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Windows 7: USB Driver - General Fix for Problems


27 May 2011   #19
pooch

Windows 7 Ultimate x64
 
 
USB Driver - General Fix for Problems

General Fix for USB Driver Problems

I recommend using a wired mouse and keyboard, removing all USB devices and in the section where it says Uninstall all the faded entries. take that as reading uninstall everything USB, if you...

My System SpecsSystem Spec
17 Jun 2012   #20
0pTicaL

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by nwnc14344 View Post
where do i find the INFCACHE.1,,,, what do you mean by uninstall? you mean that i will uninstall all the USB ports on my LAptop then the INFCACHE.1 will appear? sorry im just a newbie for this problem please help me
INFCACHE.1 is located in C:\Windows\System32\DriverStore

The rest of the instructions are clearly listed in the original post by pooch if you scroll back up.

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27 Jun 2012   #21
rowed79

Windows 7 Home Premium x64
 
 
similar problem but pooch's solution won't hold

Hey all,

So I'm having a similar problem, I think, but the general solutions doesn't totally work.

I have at least 4 different USB controllers (one multi-card reader in front, another 2-port in front with the headphone/mic jacks, two in back, and a 3.0 in back)... but I'm not perfectly sure how to identify any of these in the Device Manager.

Nonetheless, Pooch's solution works for me, but only for the reboot immediately following the procedure. On the next reboot, all but one of my USB controllers won't start (I get the code 10 in the device manager). But, if I go into the Device manager, and 'disable' each controller, then 'enable' each controller, I can get all the ports to work. Until the next time I reboot the system. I tried the pooch-solution three different times, all with the same outcome, one good reboot, then back to 'code 10' on all but one bank of ports.

I'm doing my best to avoid reinstalling windows, and since eventually I can get all the ports to work, I feel like it's just a software problem. I'd prefer not to have to access the device manager every morning when I turn the machine on, so I'm hoping for some sort of solution.

This basically started happening without any major hardware changes. I did have a USB flash drive that was causing my problems, and I started troubleshooting that, and I'm guessing maybe some 1 got changed to a 0 in the process.

Any thoughts?

--Dave
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20 Jul 2012   #22
ConnorP

Windows 7 Professional 64 bit
 
 

Just a quick question regarding the above tutorial:

I am having intermittent success in getting my system to recognise a Freecom external USB HDD.
Freecom themselves have directed me to the infcache.1 renaming process as described above, but their version said to delete only shaded entries in the USB controllers list. Also I could not rename infcache.1 even though I set full permissions, and ultimately changed ownership of it. I even tried to move it out of the DriverStore folder - which I could do, but Windows did not rebuild it and it would not let me put the old one back! I ended up using System Restore to revert to the setting from 24 hours previous. So I am back where I started.

If I delete ALL listing under Device Manager > USB controllers, as directed above, will that impact on the fact that both my keyboard and mouse are connected via USB? My mobo does not have PS2 connectivity.

Thanks
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07 Aug 2012   #23
x BlueRobot

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Good tutorial (:
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01 Sep 2012   #24
WallyxD

Windows 7 Home Premium 64bit
 
 

On the step where we have to open windows explorer, and i type in INFCACHE.1 nothing comes up.
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01 Sep 2012   #25
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Wally, and welcome to Seven Forums.

Did you select Computer in the navigation pane first to search for INFCACHE.1 in Computer?
My System SpecsSystem Spec
01 Sep 2012   #26
WallyxD

Windows 7 Home Premium 64bit
 
 

Yes I did. I figured it out though. I just did a system restore to two days ago and started the tutorial over. So far everything's fine. Just one question, when it says connect usb device, does that mean just insert the usb cord.? Or should I insert the cord and my phone.?
My System SpecsSystem Spec
01 Sep 2012   #27
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Good news. Yes, it means to connect both to connect the device completely.
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01 Sep 2012   #28
WallyxD

Windows 7 Home Premium 64bit
 
 

I kept my phone plugged in while it was restarting. When the computer started back up, it charged, but that only lasted for a few seconds. Anyone know why.?
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14 Oct 2012   #29
natural4862

Windows 7 Professional x32
 
 

For anyone who cannot delete the INFCACHE.1 file, there's a solution:

After creating "Administrators" in Step 5, please check all the box under "Allow" (such as totally control, edit, read&execute, etc -> I'm using a Chinese OS so the wordings may not be exactly the same

That should fix and can delete the file now
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