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Windows 7: USB Driver - General Fix for Problems

08 May 2014   #50

Windows 7 Ultimate 64bit

Hi everyone

I cant succeed to delete the faded USB driers. They remain in the same place. help on what can I do please.

My System SpecsSystem Spec
19 Jun 2014   #51

Windows 7 Familial 64-bit

useless this whole forum! No one explains the easy way for a common man, No way except to repair the problem with IT technician!
My System SpecsSystem Spec
19 Jun 2014   #52

windows 7 home 64bit

Hi Welcome to Seven Forums .. Perhaps if you start a new Thread and explain the problems you have some one just might offer to help you ...
My System SpecsSystem Spec
30 Jun 2014   #53

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1


I've followed the steps in pooch's tutorial to no avail. There's still something wrong in my USB drivers.

- I cannot install a new mouse (works fine in another computer) due to driver error.

- When I plug a Bluetooth dongle, it works fine but there are 3 "Bluetooth Peripheral Device" warnings in "Other Devices" and many entries in Human Interface Devices. Without the dongle, there are only 2 entries.

- If I uninstall the 3 warnings above, when I unplug the Bluetooth dongle, there's a message "Installing Device Driver Software"

- INFCACHE.1 has always the same size - in my case 1769KB.

ACER laptop, Win 7 home Premium,

My System SpecsSystem Spec

05 Jul 2014   #54

windows 7

Hi guys,

I was having problem with my logitech keyboard. My wireless mouse was working fine, but was not able to connect to keyboard receiver.

i did exact same way your instructions above. My problem has been solved. TVM.
My System SpecsSystem Spec
29 Aug 2014   #55

W7 Ult x64

Followed your instructions to the "t" and it FINALLY cleared up my USB problem! Thanks!
My System SpecsSystem Spec
03 Sep 2014   #56

Windows 7 Home Premium x64
Fixed some devices but not all

Hi there,

Thanks for this tutorial it was very clear and easy to follow. I had an interesting variation though:

After I had deleted the INFCACHE file it did not return when I plugged in a previously functioning USB device. In fact none of my devices worked. So what I had to do was shutdown, plug in the devices that I wanted to use and then restart the computer. Upon restart the INFCACHE file was there and my previous devices were working. Not bad. But unfortunately, while this fixed a portable hard drive that was not working, it didn't fix the external sound card that I REALLY need to have working.
Should I just keep repeating the process?

Many thanks in advance
My System SpecsSystem Spec
18 Sep 2014   #57

Windows 7 Home Premium 64bit

I'm a bit confused as to exactly which USB devices need to be deleted. The original post said just the faded ones, while Pooch's reply to CAGW, all the drivers are highlighted in yellow, and Pooch says to get rid of all of them. I'm a bit reluctant to do this as my mouse is wireless and so relies on USB drivers. Can someone please explain exactly what to do?

My System SpecsSystem Spec
07 Nov 2014   #58

Windows 7 Ultimate x64, Windows 7 Home Premium 32bit

Procure a wired mouse, as was strongly recommended in the beginning of the article. It will load automatically after you reboot or you can plug it in after you have deleted the potentially offending input devices.
My System SpecsSystem Spec
13 Nov 2014   #59

Windows 7 32 Bit Professional
My PC not recognising any Android phones

Dear Pooh, I read your article many times. I have a problem. My PC just does not recognise any Android phones. Tried step by step what you have written in your article and was successful in carrying out all the tasks suggested by you. In the end, my PC recognised all USB gadgets except my HTC Android phone which was my main problem as all other gadgets were earlier also being recognised. There is nothing wrong with my phone as I tried 3 other Android phones but they are just not recognised by the PC. Had lots of hope from your very informative article but got disappointed in the end. Whenever the Android is connected, it shows HTC MTP Device Failed. Attaching the message file for your viewing. Kindly help me. I have been trying to sort out this problem for the last 4 days but in vain. If Mr. Pooh is not there on the scene, can anyone help me?
Thanks & Regards.
Colonel Narender Singh (Retd)

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 USB Driver - General Fix for Problems

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