Windows 7: USB Driver - General Fix for Problems

Hi there, thanks for the tutorial.

I've been having some BSOD probs (accompanied by the message 'BUGCODE_USB_DRIVER'), and I was directed here by another forum user.

However, I couldn't follow you tutorial entirely. Step 9 of the first part says 'Now uninstall all USB devices.' Does this mean I should uninstall everything in the device list (and the sub-lists) that plugs in to my usb ports?

also, step 6 of part 2 says 'Delete the INFCACHE.1 file.' Even after following your previous instructions, the computer still tells me I need special permission to do this - and won't allow me to delete the file.

If you could fill in the blanks for me on this one I would be so grateful!

Thanks

Hello CAGW Welcome to the forum,

Before looking at my answer I would advise you to make sure that all drivers on your PC are up to date I have heard of this problem being caused by the Nvidia Graphic driver conflicting with old USB device drivers.

Yes you should uninstall everything, bear in mind that some USB drivers may not be included in Windows and may need to be reinstalled afterwards ie Printer Drivers or in my case I have Renesas USB3 drivers installed.

Are you absolutely sure you have followed the Tutorial with the Infcache.1?? Have a look here; Take Ownership Shortcut Take good heed of the warnings!!

hi pooch

thanks for the advice.

i used the 'take ownership' programme to delete the INFCACHE.1 file.

ive also updated all my drivers - and there were a few that needed updating.

i haven't deleted the usb devices yet (i'm short on time!) but thanks for your response on that too.

bearing in mind some of my drivers needed updating, would it be best to wait to see if bsod strikes again before deleting the usb devices?

thanks!

The tutorial should be done in one go and in order lol or it cannot work and may possibly cause you problems.
Insert a USB device to make a new infcache.
Wait to see if you get any more problems, if yes, go through the tutorial again, completely!!

I hope this helps you and that your problem gets sorted

bsd

for those of you who are having issues with the 'BUGCODE_USB_DRIVER' BSOD after installing SP1 from the exe installer (not the dvd iso sp1 installer, or slipstreamed), here is the solution:

Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1

the article suggests getting the fix from http://update.microsoft.com/. For offline installers of the fix, check the above mentioned article.

found it here (not needed, just for reference):
The Windows 7 SP1 USB Driver Bug (what it is and how to fix it)

Hi.

When I came to the most last go tru, where to delete the infcache.1 file, I cannot do it due to priveliges. Ho to solve this ?.

Look at the post directly under the tutorial

hi pooch,
do you mind including or linking the solution i posted for the 'BUGCODE_USB_DRIVER' BSOD in your post? it's probably the correct solution for CAGW's problem.

i assume this specific BSOD will be fairly popular the next few months, because it's related to win 7 sp1 installation.

thanks

Got it, thank you