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Windows 7: USB Driver - General Fix for Problems



USB Driver - General Fix for Problems

General Fix for USB Driver Problems
Published by pooch
27 May 2011
Published by

General Fix for USB Driver Problems

I recommend using a wired mouse and keyboard, removing all USB devices and in the section where it says Uninstall all the faded entries. take that as reading uninstall everything USB, if you cannot get hold of a wired mouse then you will have to follow the tutorial as written.

After going through this tutorial You may need to reinstall some USB device drivers!!

After a USB device is installed and then removed Windows hides the driver, this first part makes all hidden drivers visible.


1. Unplug all USB devices except mouse and keyboard.


2. Click on Start orb, Type Advanced System settings in the search box and Click on View Advanced System Settings to go there.


3. Click on Advanced tab, Click on Environment Variables.


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4. Under the window "System variables" Click on New.


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5. Type devmgr_show_nonpresent_devices as the variable name and type 1 as the value.


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6. Click OK 3 times to close the windows.


7. Click on Start orb, Type Device Manager in the search box and Click on Device Manager in the list to go there.


8. Click on View, then Show hidden devices.


USB Driver - General Fix for Problems-tutorial-4.jpg


9. You will now notice that you have a list of USB devices and that some lines appear to be faded. Uninstall all the faded entries.


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The INFCACHE.1 file is used to store information about USB drivers, the information in this file may have become corrupted and may cause windows to load the wrong driver or cause a driver not found message to be generated.
Deleting this file will force windows to generate a new INFCACHE.1 file.


1. Right Click on Start orb and Click on Open Windows Explorer.


2. Select Computer in the navigation pane, and search for INFCACHE.1


USB Driver - General Fix for Problems-tutorial-5.jpg


3. Right Click on the file INFCACHE.1 (if you have more instances of Windows installed only do this for INFCACHE.1 C:\Windows\System32\Driver Store)


4. Click on Properties, Click on Security tab, Click on Edit, Click on Add.


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5. Type Administrators in the window with the blinking cursor, Click OK.


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6. Delete the INFCACHE.1 file.


7. Connect a USB device, but not the one you were having trouble with this will make a new INFCACHE.1


8. New Start the PC and try your device again.


NOTE... It may, in a few cases be necessary to go through this Tutorial two or even three times to get this to work.
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07 Jun 2011   #1
CAGW

64 Bit Windows 7 Home Premium (SP1)
 
 

Hi there, thanks for the tutorial.

I've been having some BSOD probs (accompanied by the message 'BUGCODE_USB_DRIVER'), and I was directed here by another forum user.

However, I couldn't follow you tutorial entirely. Step 9 of the first part says 'Now uninstall all USB devices.' Does this mean I should uninstall everything in the device list (and the sub-lists) that plugs in to my usb ports?

also, step 6 of part 2 says 'Delete the INFCACHE.1 file.' Even after following your previous instructions, the computer still tells me I need special permission to do this - and won't allow me to delete the file.

If you could fill in the blanks for me on this one I would be so grateful!

Thanks

My System SpecsSystem Spec
.

08 Jun 2011   #2
pooch

Windows 7 Ultimate x64
 
 

Hello CAGW Welcome to the forum,

Before looking at my answer I would advise you to make sure that all drivers on your PC are up to date I have heard of this problem being caused by the Nvidia Graphic driver conflicting with old USB device drivers.

Yes you should uninstall everything, bear in mind that some USB drivers may not be included in Windows and may need to be reinstalled afterwards ie Printer Drivers or in my case I have Renesas USB3 drivers installed.

Are you absolutely sure you have followed the Tutorial with the Infcache.1?? Have a look here; Take Ownership Shortcut Take good heed of the warnings!!


Attached Thumbnails
USB Driver - General Fix for Problems-capture.jpg  
My System SpecsSystem Spec
08 Jun 2011   #3
CAGW

64 Bit Windows 7 Home Premium (SP1)
 
 

hi pooch

thanks for the advice.

i used the 'take ownership' programme to delete the INFCACHE.1 file.

ive also updated all my drivers - and there were a few that needed updating.

i haven't deleted the usb devices yet (i'm short on time!) but thanks for your response on that too.

bearing in mind some of my drivers needed updating, would it be best to wait to see if bsod strikes again before deleting the usb devices?

thanks!
My System SpecsSystem Spec
08 Jun 2011   #4
pooch

Windows 7 Ultimate x64
 
 

The tutorial should be done in one go and in order lol or it cannot work and may possibly cause you problems.
Insert a USB device to make a new infcache.
Wait to see if you get any more problems, if yes, go through the tutorial again, completely!!

I hope this helps you and that your problem gets sorted
My System SpecsSystem Spec
29 Jun 2011   #5
bens888

win 7 Home Prm x64
 
 
solution fo 'BUGCODE_USB_DRIVER' bsod

bsd

for those of you who are having issues with the 'BUGCODE_USB_DRIVER' BSOD after installing SP1 from the exe installer (not the dvd iso sp1 installer, or slipstreamed), here is the solution:

Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1

the article suggests getting the fix from http://update.microsoft.com/. For offline installers of the fix, check the above mentioned article.

found it here (not needed, just for reference):
The Windows 7 SP1 USB Driver Bug (what it is and how to fix it)
My System SpecsSystem Spec
18 Jul 2011   #6
darkhorse

Windows 7 Ultimate
 
 

Hi.

When I came to the most last go tru, where to delete the infcache.1 file, I cannot do it due to priveliges. Ho to solve this ?.
My System SpecsSystem Spec
18 Jul 2011   #7
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by darkhorse View Post
Hi.

When I came to the most last go tru, where to delete the infcache.1 file, I cannot do it due to priveliges. Ho to solve this ?.
Look at the post directly under the tutorial
My System SpecsSystem Spec
18 Jul 2011   #8
bens888

win 7 Home Prm x64
 
 

hi pooch,
do you mind including or linking the solution i posted for the 'BUGCODE_USB_DRIVER' BSOD in your post? it's probably the correct solution for CAGW's problem.

i assume this specific BSOD will be fairly popular the next few months, because it's related to win 7 sp1 installation.

thanks
My System SpecsSystem Spec
19 Jul 2011   #9
darkhorse

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by pooch View Post
Quote   Quote: Originally Posted by darkhorse View Post
Hi.

When I came to the most last go tru, where to delete the infcache.1 file, I cannot do it due to priveliges. Ho to solve this ?.
Look at the post directly under the tutorial
Got it, thank you
My System SpecsSystem Spec
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