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Windows 7: User Profile Service failed the logon. User profile cannot be loaded.

10 May 2015   #150
Brink

64-bit Windows 10 Pro
 
 

Hello McScalise, and welcome to Seven Forums.

You do not need to delete the key renamed with .bak at the end unless you just wanted to, but it's no longer needed if the profile is working properly now. I just opted to leave it there in the tutorial incase you may need it to undo the steps if it didn't work well using the other key.


My System SpecsSystem Spec
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22 Jun 2015   #151
baconsarnie

Windows 7
 
 

Hi,

I have resolved this issue i was having using Option 1, and am now able to log in to my main account.

However, none of the files i had on my desktop are showing, but i can see the files i had before in the user under

C:\Users\James

It seems to have created another user file under C:\ titled James.James-PC which i can view my files in?

(On the log on screen it only shows the James user and the Guest account)

Any ideas?

Thanks
My System SpecsSystem Spec
22 Jun 2015   #152
Brink

64-bit Windows 10 Pro
 
 

Hello James, and welcome to Seven Forums.

It sounds like you or it created a new user profile folder somehow for your account.

If you like, you can safely copy back the files you wanted from the other folder to the new one.
My System SpecsSystem Spec
22 Jun 2015   #153
baconsarnie

Windows 7
 
 

Ah ok, thanks!

Copied most of my files across, is there a way to copy my bookmarks etc across? Not sure if i can access them via the C:\Users folder?

Stupidly i hadnt backed them up to Chrome, not the end of the world if i cant though

Cheers
My System SpecsSystem Spec
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11 Jul 2015   #154
Jessie

Windows 7 Home Premium 64bit
 
 
I have a ProfileList anomaly!!

Hi! After an AVG update, I began receiving this same error message when logging into my profile, which is the only profile I have with admin privileges. Here is the issue with my ProfileList that I haven't found addressed in the tutorial:

In the ProfileList, I have two S-1-5 accounts with the same number but that refer to two different user profiles.
One account has the .bak at the end. This refers to the admin account that is corrupted. The other refers to the temporary account I'm using to access my computer.

So far, I've tried to access the built in administrator through the command prompt, but each time I try to make any of the recommended changes it asks me to sign in with the corrupt account profile which always fails.

I also performed a system restore, but that didn't solve any of the issues.

Any guidance is greatly appreciated!!! Thank you!
My System SpecsSystem Spec
11 Jul 2015   #155
Brink

64-bit Windows 10 Pro
 
 

Hello Jessie, and welcome to Seven Forums.

See if you may be able to enable the built-in Administrator account using one of the other options in the "In Preparation" section.
My System SpecsSystem Spec
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 User Profile Service failed the logon. User profile cannot be loaded.




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