Windows 7: User Profile Service failed the logon. User profile cannot be loaded.

   Quote: Originally Posted by Brink

Hello graffized, and welcome to Seven Forums.

You will need to do step 2 in the In Preparation section to boot into Safe Mode and enable the built-in Administrator.

Hope this helps,
Shawn

Thank you Brink for replying.

If I follow step 2 in the preparation, what will happen to all my files and what can I do to recover my files, if that?

Thank you.

Doing that alone will not affect your files. That part is just to get you logged into the built-in Administrator so that you will hopefully be able to do the rest of the tutorial to fix this user profile error to be back to normal.

ive got a similar problem i cant log in at all when i go in safe mode there are no user folders at all and when i go in the registry i have two large s i d numbers but the last number is different and they both have .bak on them the first one has C:\user\user as the profile image name and the second has C:\user\updatususer the only thing that was running and could have caused this is avg 2013 that did a scan that failed two nights before it happend

but it ran fine the night after

Hello Scotty, and welcome to Seven Forums.

If you have a restore point available dated before this happened, then you could do a system restore at boot using this restore point to hopefully fix this for you.

hi brink i already thought of that but for some reason the only restore point i can find is one that was savwed with the problem i have now i cant find any of the previous ones i think i just have to clean install AGAIN!! do u think avg caused this?

There's really no way of knowing at this point if AVG may have caused this or not.

Were you able to use the "In Preparation" section to enable and log into the built-in Administrator account?

yes

i started in safe mode so i am assuming that is the built-in Administrator

Not necessarily. Did you try step 2 to enable the built-in Administrator, and log in to it to see what you have in the registry for the rest of the tutorial?

ive just run the elevated admin thingo and got a rundll32.exe bad image C\windows\apppatch\aclayers dll is either not designed to run on windows or it containsan error

now im in

ive tried afew of the solutions an nothing will work is there any way of recovering my lost data or should i just clean install