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Windows 7: User Profile Service failed the logon. User profile cannot be loaded.

11 Sep 2011   #19
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 
User Profile Service failed the logon. User profile cannot be loaded.

Fix "The User Profile Service failed the logon. User profile cannot be loaded." Error in Windows 7

...

My System SpecsSystem Spec
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22 Oct 2012   #20
graffixed

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello graffized, and welcome to Seven Forums.

You will need to do step 2 in the In Preparation section to boot into Safe Mode and enable the built-in Administrator.

Hope this helps,
Shawn

Thank you Brink for replying.

If I follow step 2 in the preparation, what will happen to all my files and what can I do to recover my files, if that?

Thank you.

My System SpecsSystem Spec
.

22 Oct 2012   #21
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Doing that alone will not affect your files. That part is just to get you logged into the built-in Administrator so that you will hopefully be able to do the rest of the tutorial to fix this user profile error to be back to normal.
My System SpecsSystem Spec
10 Nov 2012   #22
mesascotty

windows 7 home premium 64bit
 
 

ive got a similar problem i cant log in at all when i go in safe mode there are no user folders at all and when i go in the registry i have two large s i d numbers but the last number is different and they both have .bak on them the first one has C:\user\user as the profile image name and the second has C:\user\updatususer the only thing that was running and could have caused this is avg 2013 that did a scan that failed two nights before it happend

but it ran fine the night after
My System SpecsSystem Spec
10 Nov 2012   #23
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Scotty, and welcome to Seven Forums.

If you have a restore point available dated before this happened, then you could do a system restore at boot using this restore point to hopefully fix this for you.
My System SpecsSystem Spec
10 Nov 2012   #24
mesascotty

windows 7 home premium 64bit
 
 

hi brink i already thought of that but for some reason the only restore point i can find is one that was savwed with the problem i have now i cant find any of the previous ones i think i just have to clean install AGAIN!! do u think avg caused this?
My System SpecsSystem Spec
10 Nov 2012   #25
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

There's really no way of knowing at this point if AVG may have caused this or not.

Were you able to use the "In Preparation" section to enable and log into the built-in Administrator account?
My System SpecsSystem Spec
10 Nov 2012   #26
mesascotty

windows 7 home premium 64bit
 
 

yes

i started in safe mode so i am assuming that is the built-in Administrator
My System SpecsSystem Spec
10 Nov 2012   #27
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Not necessarily. Did you try step 2 to enable the built-in Administrator, and log in to it to see what you have in the registry for the rest of the tutorial?
My System SpecsSystem Spec
10 Nov 2012   #28
mesascotty

windows 7 home premium 64bit
 
 

ive just run the elevated admin thingo and got a rundll32.exe bad image C\windows\apppatch\aclayers dll is either not designed to run on windows or it containsan error

now im in
My System SpecsSystem Spec
10 Nov 2012   #29
mesascotty

windows 7 home premium 64bit
 
 

ive tried afew of the solutions an nothing will work is there any way of recovering my lost data or should i just clean install
My System SpecsSystem Spec
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 User Profile Service failed the logon. User profile cannot be loaded.





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