New
#90
hi all,
i am no computer expert and am struggling with this. any simple suggestions or fixes? details below. thanks.
when logging on to windows a message comes up saying "the user profile service failed the logon". i have reset computer to state before the last update which was a java update but didn't help. i tried to set up a new user account in safe mode but the link to do this in control panel didn't work. i then tried to follow step by step instructions from microsoft but got stuck at first hurdle when it said to type regedit into start menu. nothing came up at all so couldn't back u registry or alter it. i'm stuck!