Activate Windows 7 by Phone

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    You may want to tweak section 9 :)
    Expierince says that around 90% of the time, if the automated activation fails, holding on simply times out and the service hangs up on you.
    It's better to phone back, and this time NOT respond when the ansafone requests which service you require (twice) - this puts you in the queue to speak to an opertor, and doesn't seem to time out so quickly.
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  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #31

    Good idea Noel. Done. :)
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  3. Posts : 178
    Windows 7 Home Premium Service Pack 1 32-bit Build 7601
       #32

    When we call to activation service, what would we do?

    A. Enter an installation ID and wait for confirmation ID.
    B. Answer question from operator about activation.
    C. Other.

    I haven't activate by phone.
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #33

    First use the automated telephone service - it will often work.
    If it fails for any reason, in theory you should hold on to speak to an operator - experience shows that this tends to time out after a minute, and you get hung up on. At that point, ring back, and when the ansafone asks which serve you require, DO NOT respond at all. it'll ask again (ignore it again), and then put you in a queue to speak to a human operator, and you can explain your problem and ask for assistance.
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  5. Posts : 178
    Windows 7 Home Premium Service Pack 1 32-bit Build 7601
       #34

    So we need to explain the problem first before entering installation ID?
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #35

    If you get as far as needing to speak to an operator, then you need to be able to explain the problem fairly clearly to them so they can follow their scripts
    Just answer their questions honestly and in as much detail as they need.
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  7. Posts : 58
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #36

    I bought a Windows 7 Home Premium, FULL VERSION with COA GENUINE (OEM Software) upgrade off eBay and it installed successfully on my laptop with no problems. My daughter’s desktop still has XP so, I installed the same upgrade on her PC just to allow her to play with it. She liked it so I went back on eBay and bought (won a bid) a Product Key for her PC. Well, while getting older drains the brain I forgot to enter the Product Key before doing activation by phone and it activated without a problem.

    The mystery is now I have a laptop with the same Product Key as my daughter’s desktop PC and all works well. All lives in "valid world." Feeling guilty she attempted to enter the Product Key then do another activation by phone to make it legit, but the Product Key will not work; in other words it says it is not a valid Key. I guess we either got the shaft from a crook on eBay or we have found out how to install the upgrade on many PCs. Where am I going wrong?
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  8. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #37

    Hello Dusty,

    Using the product key from your PC on both or multiple PCs will eventually have your PCs unactivated, and possibly have the product key permanently invalidated by Microsoft. I would very strongly recommend to only have a product key activated on only one PC at the same time to avoid this.

    eBay is not the most reliable place to purchase a product key from. It may or may not be a valid key, but who knows how many times they sold the same product key, how many other PCs it may be activated on, or if Microsoft had already invalidated it.

    About all you can do is to change the product key on your daughter's PC to the one you bought on eBay. If needed, talk to an operator when activating by phone instead of just using the automated bit. You could also try using the links in the blue note box at the top of this tutorial to see what gives you. Otherwise, you may need to contact eBay or the person that sold it to you to try and get a refund.
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  9. Posts : 58
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #38

    Brink said:
    Hello Dusty,

    Using the product key from your PC on both or multiple PCs will eventually have your PCs unactivated, and possibly have the product key permanently invalidated by Microsoft. I would very strongly recommend to only have a product key activated on only one PC at the same time to avoid this.

    eBay is not the most reliable place to purchase a product key from. It may or may not be a valid key, but who knows how many times they sold the same product key, how many other PCs it may be activated on, or if Microsoft had already invalidated it.

    About all you can do is to change the product key on your daughter's PC to the one you bought on eBay. If needed, talk to an operator when activating by phone instead of just using the automated bit. You could also try using the links in the blue note box at the top of this tutorial to see what gives you. Otherwise, you may need to contact eBay or the person that sold it to you to try and get a refund.
    I am afraid you are right. It will be the first time I have been taken by someone on eBay. Past actions were always up front and good, but I have a feeling this time I fell for a trap. I may just remove Win7 from her PC and run the update again, but this time enter the new product key to see what happens. If it still doesn't work then I'll just buy her a valid upgrade and then take actions via eBay while not banking on them doing anything about it.

    Even after a life time of making good deals one can step into dog poop. If this guy took me for a ride then he'll think long and hard the next time he tries it on someone else. Thanks for the advice.
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  10. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #39

    I hope it turns out well.
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