How to See Windows 7 Reliability and Problem History with Reliability Monitor
Information
This will show you how to open and use Reliability Monitor to review Windows 7 reliability and problem history to help resolve issues on your computer.
Note
Reliability Monitor is an advanced tool that measures hardware and software problems and other changes to your computer. It collects 24 hours of data before it displays any results and calculates the stability index that ranges from 1 (the least stable) to 10 (the most stable). You can use the index to help evaluate the reliability of your computer by reviewing the reported application failures, Windows 7 failures, Miscellaneous failures, Warnings, and Information. Any change you make to your computer or problem that occurs on your computer affects the stability index.
EXAMPLE: Reliability Monitor NOTE:You can tell your Index score (scales from 1 to 10, 10 is the best score) by looking at how the chart line ends in the upper right corner boxed in red below compared to the scale of 10 to 1 on the left upper corner boxed in red below.
Here's How:
1. Click on the Action Center icon in the notification area of the taskbar, and click on Open Action Center. (see screenshot below)
3. Click on the Maintenance drop down arrow to expand it, then click on the View reliability history link under the Check for solutions to problem reports section. (see screenshot below)
4. In the Reliability Monitor, you can: (see screenshot below)
Next to View by, click on Days, Weeks, Month, or Year to view the stability index over a specific period of time that you want.
In the upper pane, click on any event on the graph to view its reliability details in the lower pane.
Under the lower Reliability details pane, you can click on an available link under the Actions column. For example, View technical details to see more details about the reported problem.
At the bottom, click on the View all problem reports link to view only the problems that have occurred on your computer. This view does not include the other computer events that show up in Reliability Monitor, such as events about software installation.
At the bottom, click on the Save reliability history link, to save this Reliablilty Monitor report as an .xml file to give to support if needed.
System Manufacturer/Model Number Home Brew OS Windows 7 Ultimate Vista Ultimate x64 CPU Core 2 Duo E8500 3.16Ghz @ 3.8Ghz Motherboard eVGA 750i FTW Memory 2x2Gigs Patriot PC2-6400 LL Graphics Card Inno3D GeForce GTX260 216 SP Monitor(s) Displays ASUS VW222U 22" 2ms Response time Screen Resolution 1680x1050
Keyboard Logitech G15 Gaming Keyboard Mouse Logitech G9 Gaming Mouse PSU HYTEC 600W & Thermaltake 650W Toughpower Power Exp Case Thermaltake Armor LCS (Liquid Cooling System) Cooling Liquid Cooling System Hard Drives SATA 150GB
SATA II 250GB
USB IDE 750GB Ext.
System Manufacturer/Model Number Dilithium Computers/Engineering (Myself) Star date 42.739285.5432.9 OS Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook CPU AMD Phenom 965 X4 3.4Ghz cpu Black Edition Motherboard Gigabyte 790XT Memory 12 Gb DDR3 Graphics Card Nvidea Gforce GTX 470 Sound Card Onboard Realtek hi-fi Monitor(s) Displays Lg 3D led 23" Screen Resolution 1920x1080
Keyboard Logitech wireless K350 Mouse Inferno gaming mouse PSU OCZ 700W GameXstream Case Artec 10000 Cooling On board + many case fans Hard Drives Loads maxstore sata 1 & 2/ loads of partitions + 1Tb Hitachi sata 2. 256Gb Crucial ssd. Internet Speed Talk talk. 10Mb Other Info My PC was hand built with matchsticks. xbox 360 controller. Printers,fax.........
Great forum! You always seem to have the "best" stuff... exactly what I am interested in!
I just made the leap to Windows 7 RTM.... foolish me ... on 4 machines!
Ok, so with your help I found the reliability monitor once again. (I thought it was MIA until I read your How To article). As you might recall, I am anal about showing a 10.0 . So, how can I reset the rating in 7 back to 10? Just delete the RAC the same way as Vista?
I saw that before. You delete the items in a very similar fashion to Vista. It doesn't reset the history though. In Vista you had us delete the files in sub directories under RAC. After you did that and rebooted, the Relieablity number was back to 10 as if you had just installed the operating system. I tried to delete those file in 7 but they seem to be different. The database file is locked as well. Any thoughts on how to get the reliability number back to "ground zero"... day 1. . . literally?? . . without really screwing up the system...
System Manufacturer/Model Number Compal JFT02 (Custom Build Laptop) OS Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 CPU Intel Core 2 Duo T9300 2.5 GHz Motherboard JFT02 Memory 4GB Kingston DDR2-800 Graphics Card NVIDIA Geforce 8600M GT (512MB Model) Sound Card Realtek HD Audio Monitor(s) Displays WUXGA Standard Laptop Display Screen Resolution 1680*1050
Keyboard Standard Laptop 105 Key-Keyboard Mouse Synaptics Touchpad PSU Standard Laptop Power Supply Case Standard Laptop Case Cooling Standard Laptop Cooling Hard Drives Toshiba 320GB 5400RPM Laptop HD Internet Speed Verizion Online DSL 3360/864 kbs (dl/up)
I saw that before. You delete the items in a very similar fashion to Vista. It doesn't reset the history though. In Vista you had us delete the files in sub directories under RAC. After you did that and rebooted, the Relieablity number was back to 10 as if you had just installed the operating system. I tried to delete those file in 7 but they seem to be different. The database file is locked as well. Any thoughts on how to get the reliability number back to "ground zero"... day 1. . . literally?? . . without really screwing up the system...
Thanks again Yoda!
Charlie
Charlie,
Sorry, yes it's the exact same method as in Vista below to do so. I'll make a new tutorial on it tonight for the Windows 7 version of it though.
Information
Note
. So, how can I reset the rating in 7 back to 10? Just delete the RAC the same way as Vista?
Quote: Originally Posted by Brink 
