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Windows 7: Programs - Uninstall using Command Prompt in Windows

03 Jan 2014   #10
kaishra

Windows 7 x64
 
 

Hi Brink, I'd love to but I can't My laptop was fine when I switched it off last night but ever since my husband tried to switch it on this morning I haven't been able to get into windows. There was an update done before I switched it off last night and as it usually does it's made it not work. When I get this fixed I'll be switching off the auto updates cause this happens every time, usually after I fiddle around with it for a while it starts working again but this time it's not


My System SpecsSystem Spec
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03 Jan 2014   #11
Brink

64-bit Windows 10 Pro
 
 

In that case, you might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix it for you.
My System SpecsSystem Spec
03 Jan 2014   #12
kaishra

Windows 7 x64
 
 

yeah that was the 2nd, 3rd, 4th & 5th thing I tried, after trying startup repair. I'm trying to avoid wiping the whole system cause although I have a back up on an external harddrive I have a funny feeling there's some files on the laptop that were put on after the last backup. I've managed to get the computer to open in safe mode but it still wont open windows and when I try to get it to open in safe mode with the command prompt it hangs at avgidsha.sys which I've read is common so I'm trying to delete AVG completely via the command prompt in the hopes that it might restart
My System SpecsSystem Spec
03 Jan 2014   #13
Brink

64-bit Windows 10 Pro
 
 

Unfortunately, you could only use this to uninstall programs in Windows and not at boot.

If all else fails, you could create a Live Peppermint DVD/USB to use to try and recover any files before reinstalling.
My System SpecsSystem Spec
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03 Jan 2014   #14
kaishra

Windows 7 x64
 
 

THanks Brink, will that work without being able to get into windows?
My System SpecsSystem Spec
03 Jan 2014   #15
Brink

64-bit Windows 10 Pro
 
 

You should be able to boot from it to access your files and back up to where you like.
My System SpecsSystem Spec
03 Jan 2014   #16
kaishra

Windows 7 x64
 
 

cool i shall give it a go, thanks
My System SpecsSystem Spec
03 Jan 2014   #17
Brink

64-bit Windows 10 Pro
 
 

You're welcome. Please let us know how it went.
My System SpecsSystem Spec
04 Jan 2014   #18
kaishra

Windows 7 x64
 
 

all fixed It got a bit hairy when I skipped the line that said plug in the external harddrive and I tried to transfer the files to the usb stick but luckily i checked it on the other computer before i went any further, then of course the other computer couldn't see the external harddrive even though it always had before lol, it did eventually, all files are transferred, reinstalled windows and have spent the afternoon trying to get the internet working again, it is but I'm still not sure what I did to get it that way roflmao. Am finding it nice not to have to deal with the quirks that the company i got the laptop from put on it before i got it, bare slate my way Thank you so much for all your help.
Lauren
My System SpecsSystem Spec
04 Jan 2014   #19
Brink

64-bit Windows 10 Pro
 
 

You're most welcome Lauren. I'm happy to hear that you got it all sorted now.

I agree. I much prefer a clean install without all the factory bloat.
My System SpecsSystem Spec
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 Programs - Uninstall using Command Prompt in Windows




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