Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System Preparation Tool - Use to Customize Windows

02 Jun 2014   #30
Kari

Microsoft Community Contributor Award Recipient

 

OK, got them. This will take some time.


My System SpecsSystem Spec
.
02 Jun 2014   #31
Kari

Microsoft Community Contributor Award Recipient

 

Forgot to ask, did you reboot this sysprepped machine as I asked to OOBE? If yes, was it working?

To be sure you understand what I want you to do: after sysprepping with Generalize switch, after you got the log files from those two different Panther folders, did you launch Sysprep once again and this time selected OOBE and Reboot as in screenshot below, not selecting Generalize as this is already done:
System Preparation Tool - Use to Customize Windows-2014-06-02_20h49_05.png


My System SpecsSystem Spec
02 Jun 2014   #32
fr0zensphere

Windows 7 Pro x64
 
 

Ohh... No, after I managed to get the log files off the sysprepped machine, I did a simple restart using the normal Windows way. Sorry if I misunderstood your instructions. Ok I can do it again.
My System SpecsSystem Spec
02 Jun 2014   #33
Kari

Microsoft Community Contributor Award Recipient

 

There's a reason for my request. What I wanted you to do was to sysprep /generalize with OOBE and QUIT instead of SHUTDOWN so Windows remains open after Sysprep, get the logs, then sysprep again without generalize, with REBOOT, to see if the computer reboots normally to OOBE mode and Windows will be properly set up.

Reading your logs as we speak, I need some more time for that.
My System SpecsSystem Spec
.

02 Jun 2014   #34
fr0zensphere

Windows 7 Pro x64
 
 

I see. Well I did the first half of what you said correctly the first time. Did sysprep /generalize with OOBE and QUIT. Then got the logs.

Now I went through it again. Did not save the logs this time, as I assume they're the same. Then, as you said, I launched sysprep again, without generalize, with reboot enabled. I got this:



Then sysprep just exited. Computer did not even reboot.
My System SpecsSystem Spec
02 Jun 2014   #35
Kari

Microsoft Community Contributor Award Recipient

 

OK, luckily you still have that working system image .

I've gone through your logs and I have two possible scenarios to suggest to you.

First the installation logs (C:\Windows\Panther):
Windows recognizes all your hardware, setup is flawless, error log is totally empty.

Then the "bad child", Sysprep logs:
The culprit is Intel / OpenCL drivers, the GPU driver to be specific. Sysprep /generalize cannot release this driver, which automatically means Sysprep fails as it is unable to completely remove hardware information. OpenCL for instance takes care of the igfxtray.exe application which runs in sys tray although you cannot find it in installed programs. To ascertain this, Intel seems to have "tied" OpenCL somehow to that OEM UEFI pre-installation of yours, in a way that locks the drivers so Sysprep cannot remove them.

My suggestions below.

Alternative 1, using your existing image which already contains software needed:
  • Restore your normal working image on reference computer
  • Reboot to Audit Mode, command to do it is %windir%\system32\sysprep\sysprep.exe /audit /reboot
  • When in Audit Mode, click Cancel to close the Sysprep dialog which is automatically shown in desktop
  • Turn Windows Automatic Updates off
  • Turn Windows Defender and Firewall off
  • Uninstall (Programs & Features) all Intel and / or OpenCL items
  • Uninstall (Device Manager) both video and audio drivers
  • Now continue from Method Two as told in this tutorial to capture the image: Windows 7 Installation - Transfer to a New Computer
- - OR - -

Alternative 2, start from scratch:
  • Install Windows 8.1 on your reference computer, enter Audit Mode after installation has done the last reboot (this tutorial you are reading now, Part 2, steps 2.1 and 2.2)
  • When in Audit Mode, click Cancel to close the Sysprep dialog which is automatically shown in desktop
  • Turn Windows Automatic Updates off
  • Turn Windows Defender and Firewall off
  • Uninstall (Programs & Features) all Intel and / or OpenCL items
  • Install all software you need to include in your image
  • Uninstall (Device Manager) both video and audio drivers
  • Now continue from Method Two as told in this tutorial to capture the image: Windows 7 Installation - Transfer to a New Computer
Alternative 2 is my recommendation.

Kari
My System SpecsSystem Spec
02 Jun 2014   #36
fr0zensphere

Windows 7 Pro x64
 
 

Awesome. Thank you for digging through those logs! I know you recommend alternative 2, but I just have to try #1 first. I only have 2 computers total, so I feel that starting from scratch would not be worth it because then I might as well just restore my working image for PC 1 and then install everything manually on PC 2.

So, I just want to verify something about what you said:

Quote   Quote: Originally Posted by Kari View Post
My suggestions below.

Alternative 1, using your existing image which already contains software needed:
  • Restore your normal working image on reference computer
  • Reboot to Audit Mode, command to do it is %windir%\system32\sysprep\sysprep.exe /audit /reboot
  • When in Audit Mode, click Cancel to close the Sysprep dialog which is automatically shown in desktop
  • Turn Windows Automatic Updates off
  • Turn Windows Defender and Firewall off
  • Uninstall (Programs & Features) all Intel and / or OpenCL items
  • Uninstall (Device Manager) both video and audio drivers
When you say to run method 2 after that bullet point, does that mean I reboot again? (Because method 2 begins with a normal boot.) OR do I stay in audit mode and just launch sysprep?

Thanks!
My System SpecsSystem Spec
02 Jun 2014   #37
Kari

Microsoft Community Contributor Award Recipient

 

No, following my instructions in the post you quoted, you have already booted (although to Audit Mode, which is even better) so there's no need to boot again. Just give the Sysprep command.
My System SpecsSystem Spec
02 Jun 2014   #38
fr0zensphere

Windows 7 Pro x64
 
 

Ok what about any time that uninstalling something prompts a computer restart to complete it. Doesn't matter? Still don't bother rebooting?
My System SpecsSystem Spec
03 Jun 2014   #39
Kari

Microsoft Community Contributor Award Recipient

 

Seems I am unable to give exact instructions...

Of course if uninstalling something requires reboot, then reboot. If you have followed my instructions, you are in a so called Audit Mode when doing this. The good thing is, assuming you have followed the instructions to the letter and closed the Sysprep dialog shown when arriving Audit Mode from the Cancel button, all reboots made in Audit Mode will automatically return to Audit Mode.

NOTICE PLEASE: this does not apply to uninstalling the two drivers I asked you to do. Can't think of it happening but in case when you uninstall drivers I asked you to uninstall, and Windows says something about hardware change and requires reboot, don't do it. I'm only mentioning this to cover all options, it will not happen, but let's be prepared . It's important that when you go sysprepping, these drivers are not there; they will be if you reboot or scan hardware changes after manually removing them.

Last: if your reference computer fails booting after all this, do this before anything else:
  • Boot the PC with your Macrium boot disk or any other WinPE / Live-CD disk
  • Find those log files in both Panther folders on the hard disk, copy to an external device
  • Zip the logs as you did before, post here
My System SpecsSystem Spec
Comment

 System Preparation Tool - Use to Customize Windows




Tutorial Tools Search this Tutorial
Search this Tutorial:

Advanced Search




Similar help and support threads
Windows 7 Tutorial Category
Hard Drive Preparation For Windows 7 Installation
What do I have to do to a hard drive that has had Windows XP on it to get it ready for a Windows 7 installation? I can get to the point where it says to select a partition, but no further. I've tried wiping the drive, installing over the old OS, reformatting, removing the partition and adding...
Installation & Setup
I am looking for a tool to fully customize my Windows 7 Logon
I just can't seem to find any tool to do this. I want to replicate the Windows XP logon screen. This would require quite a tool. I've only found ones to just change the background. I did find one called Logon Workshop, and it will do everything I need, but... I just can't figure out how it works....
Customization
Can I customize tool bar and tabs in IE9 this way ?
What I would like to do is this : Use the IE9 option to show tabs on seperate row, but not have 3 'rows' showing, only 2, 1 being the tabs row, the other being the default address bar row -BUT as well as the icons for home, favs and tools, include some of the command bar icons on the top row. ...
Browsers & Mail
can System Preparation Tool be run outside of Windows
Can System Preparation Tool discussed in tutorial "Windows 7 Installation - Transfer to a New Computer" be run on the target HDD if the target HDD is now a secondary drive of another Windows installation ? Forgot to SysPrep my Win 7 Pro 64bit prior to removing the old mother board...that board...
Installation & Setup
XP - Windows & Ultimate migration preparation
First off - this forum is a lifesaver! I have done quite a bit of reading here and appreciate everyone's contribution. While I think i'm somewhat prepared to install Win7 this weekend, I was hoping someone can help me with my last few questions. 1. I will be installing win7 and all...
Installation & Setup
Windows 8 planning and preparation underway
Read the full article here :)
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App