Jump Lists

Brink · 16 Sep 2010

Nick,

As a test, create a new user account to see if the Start Menu jump lists work properly in it. You can pin Notepad to the Start Menu to test with and open some text files to see if they show up later.

If it does, then it may be easier to just create new accounts for the affected user profiles. Afterwards, copy all of the contents of the old user account's C:\Users\(user-name) folders (including hidden AppData folder) into the corresponding new account's C:\Users\(user-name) folder. After everything checks out ok, you can delete the old user account while logged in the new user account.

Other options to try and fix this would be:

Run a sfc /scannow command to see if it may just be a bad system file.
Do a system restore using a restore point dated before this started if known.
Do a repair install.

Nick2010 · 16 Sep 2010

Ok...i've made some progress...thanks for your continued support :)

Jump Lists are working for the other profiles for recent items and pinnable files etc but the default tasks are missing. When i'm on my profile, I can expand the jump list for IE8 on my taskbar and/or start menu and I can see that there are two tasks present always (Start InPrivate Browsing and Open new tab). However, those tasks are still missing on the other profiles.

Does anyone know of a way to get them showing please?

Brink · 16 Sep 2010

Nick,

You might see if unpinning and pinning IE8 to the Start Menu in the affected accounts may toggle it to work again.

If not, then you might turn Internet Explorer 8 Off and back On afterwards in Windows Features to see if it may help.

Nick2010 · 16 Sep 2010

Some more progress..

I tried the above suggestions but they didn't help but they did lead me to accidentally stumble on a workaround for the IE8 jump list tasks.

I think the problem was caused by some batch files which were deleting the 'Recent' folder. After a little tinkering, I was able to restore the Start InPrivate Browsing and Open new tab jump list tasks for IE8 on all profiles. However, other applications are still not displaying any jump list (Get Started, Office apps, WMP etc) at all on the other profiles but work perfectly on mine.

Kinda getting there I suppose :)

Brink · 16 Sep 2010

Depending on much you need or want the jump lists, you may be able to fix everything by doing a repair install without losing anything. It will be alot faster and possibly safer.

Nick2010 · 17 Sep 2010

Brink said:

Depending on much you need or want the jump lists, you may be able to fix everything by doing a repair install without losing anything. It will be alot faster and possibly safer.

I think i'm just gonna stick with things as they are for now. The other user profiles have the jump lists working for IE8 and Office 2010 and they were the only ones I was concerned about. They probably won't get used much anyway by the missus and the kids but the option is there.

I think the problem may be related to some file permissions but i'll leave it for now. The computer is running perfectly well otherwise and all the jump lists work ok for me so i'm happy.

Thanks again for the help :)