New
#1850
Nick,
Most likely will be the SLP key instead of the needed key on the COA.
I'd recommend what John posted above to see if the manufacturer may be able to look up your COA key.
Repair Install
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New #1851
Can I I/R W-7 Ultimate
Have a Dell laptop with W-7 Ultimate that is seriously screwed up.
The owner has a small business and has a number of programs that probably can't be reinstalled. (No disc, Expensive, etc)
Its a Dell and I have the Dell recovery OS that came with it.
Can I use the Dell DVD to do the I/R or am I screwed.
Pete
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New #1852
Hello Pete,
I'm afraid you cannot use an OEM recovery disc to perform a repair install with. It can only be done with retail media from within Windows.
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New #1853
Not an OEM Recovery Disk
The disk I have is a complete installation disk from Dell - not a recovery disk. I've already used it on my PC to create a dual boot OS.
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New #1854
If it's a "retail" type installation media, then you could use it if it's the same or newer version than the Windows you currently have installed.
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New #1855
Hey Brink,
Can I download an .iso Ultimate and use that?
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New #1857
Forgot to tell you the key is for an Dell OEM on the problem machine.
I get This when I enter the Key for validation:
System Error
We encountered a problem with the product key you provided. Please visit the Microsoft Support Contact Us page for assistance. Refer to Message Code 715-123130.
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New #1858
Be sure that you are entering the key on the COA sticker and not the SLP key that it came activated with.
Product Key Number for Windows 7 - Find and See
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New #1859
Not sure, had to return PC to my customer. I'll get it back next week and let you know.
Thanks, as usual.
Pete
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