Windows 7 - Problem Reports and Solutions - Change Check for Solutions Settings

   Information

Sending problem reports to Microsoft helps Windows 7 to check and identify problems and notify you about any found solutions. This will show you how to change when and what is sent to Microsoft, or to turn off checking for solutions.

   Note

To see what information is sent to Microsoft when you report a problem, see: Microsoft Online Crash Analysis: Privacy Statement for the Microsoft Error Reporting Service

1. Click on the Action Center icon in the notification area of the taskbar, and click on Open Action Center. (See screenshot below)

A) Go to step 3.

OR

2. Open the Control Panel (All Items View).

A) Click on the Action Center icon.

3. Click on the Maintenance drop down arrow to expand it, then click on the Settings link under the Check for solutions to problem reports section. (See screenshot below)

4. To Change Only Your Report Settings -
NOTE: This will be grayed out unless you (administrator) have selected the Allow each user to choose settings option in step 5 below.

A) Select when to check for solutions to problem reports, and click on OK. (See screenshots above)

B) Go to step 6.

5. To Change All Users Report Settings -
NOTE: You will need to be logged in to an administrator account to change these settings.

A) Click on the Change report settings for all users link. (See screenshots below step 4)

B) Select what problem report settings you want to use for all users on the computer, and click on OK. (See screenshot below)

C) Do step 4.

6. When done, close the Action Center window. (See screenshot below step 3)