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Windows 7: Problem Reports and Solutions - Clear History


Problem Reports and Solutions - Clear History

How to Clear Your Windows 7 Problem Report History
Published by Brink
27 Feb 2009
Published by

How to Clear Your Windows 7 Problem Report History

information   Information
Problem reports help Windows 7 to identify problems and to notify you about solutions. If a solution is not available, the details in a problem report can help Microsoft create a solution. If you already solved the items in the report history, then you may want to clear the report history to start fresh again.

This will show you how to clear all of the problem reports and solutions history details from your Windows 7 computer.
warning   Warning
Once you clear the problem report history from your computer, you will not have access to any of the past problems or solutions in Action Center, Problem History, or Message Archive. Once you clear the problem report history, you can't undo this action, and you might lose information that could help you solve problems that were in the report history.




Here's How:
1. Click on the Action Center icon in the notification area of the taskbar, and click on Open Action Center. (See screenshot below)
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A) Go to step 3.
OR

2. Open the Control Panel (icons view), and click on the Action Center icon.

3. Click on the Maintenance drop down arrow to expand it, then click on the View reliability history link under the Check for solutions to problem reports section. (see screenshot below)
Problem Reports and Solutions - Clear History-step-1.jpg
4. At the bottom of the Reliability Monitor, click on the View all problem reports link. (see screenshot below)
Problem Reports and Solutions - Clear History-step2.jpg
5. To Delete a Single Problem
A) Right click on a listed problem you want to delete, and click on Delete. (see screenshot above)

B) Click on the Delete button to confirm deletion. (See screenshot below)
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C) Repeat step 5 for any other problem you wish to delete.

D) Go to step 7.
6. To Delete All Problems
A) At the bottom of the Problem History window, click on the Clear all Problem History button. (see screenshot below)
Problem Reports and Solutions - Clear History-step3.jpg
B) Click on the Clear all button to confirm this action. (see screenshot below)
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C) The problem history is now clear. (see screenshot below)
Problem Reports and Solutions - Clear History-step5.jpg
7. When done, you can click on OK to return to Reliability Monitor or close the Problem History window. (see screenshot below step 5A or above)
That's it,
Shawn






.

09 Feb 2012   #1
Shinjitai

Windows 7 x64 Enterprise
 
 

For those that want to script emptying the Problem Report History, delete everything in the following folders:

C:\Users\Default\AppData\Local\Microsoft\Windows\WER\ReportQueue
C:\Users\<username>\AppData\Local\Microsoft\Windows\WER\ReportQueue
C:\ProgramData\Microsoft\Windows\WER\ReportQueue

Reload the Review Problem Reports control panel and those previously reported problems will be erased.

My System SpecsSystem Spec
.

09 Feb 2012   #2
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Shinjitai, and welcome to Seven Forums.

Thank you for the addition.
My System SpecsSystem Spec
28 Jun 2012   #3
sle3pingz

Windows 7 Home Premium 64bit
 
 

Brink , i already try Clear History, some History is Clear , but there's some left too, can't clear all ?
My System SpecsSystem Spec
28 Jun 2012   #4
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello slep3pingz,

Could you post a screenshot of these to help see what may be the issue?

Did already try step 5 to see if you could delete those few left? Any issues unfixed will continue to still be reported though.
My System SpecsSystem Spec
28 Jun 2012   #5
sle3pingz

Windows 7 Home Premium 64bit
 
 

Here's the SS :



My System SpecsSystem Spec
28 Jun 2012   #6
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Ah, ok sle3pingz.

This tutorial only clears the "Problem Reports" history that's shown as now empty in your bottom screenshot above. To clear/reset the "Reliability Monitor" itself in your top screenshot, you would need to use the tutorial below instead.

Reliability Monitor - Reset
My System SpecsSystem Spec
29 Jun 2012   #7
sle3pingz

Windows 7 Home Premium 64bit
 
 

the only way , only use .bat Brink?
My System SpecsSystem Spec
30 Jun 2012   #8
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

If you wanted to clear your bottom screenshot post above, then yep the .bat file in the tutorial I linked to is the best and easiest way to have it done automatically so as not to worry about making a mistake.
My System SpecsSystem Spec
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