Windows 7 Forums Search
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7 - System Support Information

 

System Support Information

How to Add and Change the "System" OEM Support Information in Windows 7
Published by Brink
12-14-2009
Default System Support Information

How to Add and Change the "System" OEM Support Information in Windows 7

information   Information
This will show you how to customize your Windows 7 System properties window by adding a logo, manufacturer, model, hours, phone, and website support information of your choice.
EXAMPLE: System Support Information
NOTE: This is the default (left screenshot) and custom (right screenshot) System window when you right click on Computer in the Start Menu and click on Properties, or when you open the Control Panel (All Items view) and click on the System icon.
System Support Information-default.jpgSystem Support Information-custom.jpg



OPTION ONE

Using the "Windows 7 Oem Info Editor" Program
1. For how see: Change OEM Information And Display Extra Text In Windows 7/Vista System Properties | door2windows
System Support Information-oem-info-editor.png



OPTION TWO

Using the "WinBubble" Program
1. Download and install WinBubble here: WinBubble, "Customization and Tweaks, Not Just for Geek's But For ALL" - UnlockForUs
2. Run WinBubble, and fill out the OEM info and click Apply.
System Support Information-image1.jpg
3. The newly added info should be there now.
System Support Information-image2.jpg



OPTION THREE

Manually Through Registry Editor
1. Open the Start Menu, then type regedit in the search box and press Enter.
2. If prompted by UAC, then click on Yes.

3. In regedit, go to: (See screenshot below)

Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation
System Support Information-step1.jpg
4. To Add a Logo Image
NOTE: The logo must be a BMP image file and cannot be bigger than 120x120 pixels in size. The logo must stay in the location specified by you in step 4D below for it to continue to be used, so store it somewhere it will not get deleted.
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type Logo and press Enter. (see screenshot above)
NOTE: To undo this, right click on Logo and click on Delete and on OK to confirm.
System Support Information-step2.jpg
C) Right click on Logo and click on Modify.

D) Type in the full path of the logo (BMP file) location and click on OK. (see screenshot below)
EXAMPLE: C:\Windows\System32\Seven_Forums.bmp
System Support Information-step3.jpg
5. To Add a Manufacturer Name
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type Manufacturer and press Enter.
NOTE: To undo this, right click on Manufacturer and click on Delete and on OK to confirm.
System Support Information-step4.jpg
C) Right click on Manufacturer and click on Modify.

D) Type in a manufacturer name (ex: Shawn Brink) and click on OK. (see screenshot below)
System Support Information-step5.jpg
6. To Add a Model Number
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type in Model and press Enter.
NOTE: To undo this, right click on Model and click on Delete and on OK to confirm.
System Support Information-step6.jpg
C) Right click on Model and click on Modify.

D) Type in a your computer's model number and click on OK. (see screenshot below)
System Support Information-step7.jpg
7. To Add Support Hours
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type in SupportHours and press Enter.
NOTE: To undo this, right click on SupportHours and click on Delete. Click on OK to confirm.
System Support Information-step8.jpg
C) Right click on SupportHours and click on Modify.

D) Type in your support hours and click on OK. (See screenshot below)
EXAMPLE: 24 Hours - 7 Days a Week
System Support Information-step9.jpg
8. To Add a Support Phone Number
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type SupportPhone and press Enter.
NOTE: To undo this, right click on SupportPhone and click on Delete. Click on OK to confirm.
System Support Information-step10.jpg
C) Right click on SupportPhone and click on Modify.

D) Type in a phone number and click on OK. (see screenshot below)
System Support Information-step11.jpg
9. To Add a Support Website URL Address
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type SupportURL and press Enter.
NOTE: To undo this, right click on SupportURL and click on Delete. Click on OK to confirm.
System Support Information-step12.jpg
C) Right click on SupportURL and click on Modify.

D) Type in your support URL web address and click on OK. (see screenshot below)
NOTE: In System, it will be a URL link that says Online Support, but will go to the address you typed in.
System Support Information-step13.jpg
10. Close Regedit.

11. Close and reopen the System window to see your changes.
That's it,
Shawn



Published by
Brink's Avatar
Administrator

Join Date: Oct 2008
Location: Texas
Posts: 37,303

Tutorial Tools
12-14-2009   #1
Bare Foot Kid


W 7 64-bit Ultimate
 
 


Thanks Shawn nice tutorial, I've been waiting for this; here's what I've done with it.


System Support Information-system-support.png

My System SpecsSystem Spec
12-14-2009   #2
Brink


Windows 7 Ultimate x64 SP1
 
 


You're welcome Ted.

LOL, that avatar of yours looks great there.
My System SpecsSystem Spec
12-14-2009   #3
Bare Foot Kid


W 7 64-bit Ultimate
 
 


Quote   Quote: Originally Posted by Brink View Post
You're welcome Ted.

LOL, that avatar of yours looks great there.


Thanks Shawn, I really like it, Barman58 made it for me, I just had to resize/rename it in Windows 7 Paint for this.
My System SpecsSystem Spec
.


12-14-2009   #4
sergiogarcia9


 


Hey Shawn, there is already a tutorial on this
http://www.sevenforums.com/tutorials...reate-add.html
My System SpecsSystem Spec
12-14-2009   #5
Brink


Windows 7 Ultimate x64 SP1
 
 


LOL, now how did I miss that one.

Both tutorials updated since they have different methods of doing it.
My System SpecsSystem Spec
02-13-2010   #6
CarlTR6


Windows 7 Ultimate 32 bit
 
 


Shawn, thank you very much. I followed your instructions before I got to the post saying there was a tutorial. It was easy to follow and worked like a charm.
Attached Thumbnails
System Support Information-system-information1.jpg  
My System SpecsSystem Spec
02-13-2010   #7
Brink


Windows 7 Ultimate x64 SP1
 
 


You're most welcome Carl.
My System SpecsSystem Spec
06-13-2010   #8
Baron210


Windows 7 Ultimate 64 bit
 
 

Sorry - I Posted a "double hit" on this one!

Hi Brink,
Sorry, but I didn't see that you already had this info, Love Texas BTW, have relatives in downtown Dallas near Fort Worth.
We once took a holiday there, and drove an RV down to Florida and the Gulf Coast (Panama City Beach), and Orlando Via Louisiana, and Alabama, great month that was.
Shame on BP for ruining the beloved Shell Island area, but I do laugh at this silly youtube video (hope it doesnt offend). YouTube - BP Spills Coffee
Also, see youre a Technet subscriber, I am too, and a Beta Tester for new MS products.
Can't say too much about it, but my company ( Kontron UK), builds a huge inventory of embedded components for a variety of military and government plus private industries , one of our customers is predominately involved in Flight simulation and training, and recieves A3xxx Airbus training equipment from us, would love to have a go in one of these (must be the ultimate "big boys toy" - I believe the sultan of Brunai has one at his palace).
Awsome system specs btw - I'm so into my "Pocket Rocket" diesel car, that I couldn't afford an I7 just yet, but I will upgrade someday

All the best - Baron210 - South Coast (UK).
Attached Thumbnails
System Support Information-pr.jpg  
My System SpecsSystem Spec
06-13-2010   #9
Brink


Windows 7 Ultimate x64 SP1
 
 


Hello Baron,

It's not problem. LOL, funny video.
My System SpecsSystem Spec
Comment

 System Support Information problems?



Tutorial Tools



Similar Threads for: System Support Information
Windows 7 Tutorial Category
Software to log all the information on a system Software
missing OS name in system properties and system information General Discussion
Solved System Information Shows I Have 2Gb Ram, When I have 6GB Performance & Maintenance
System Volume Information 109 GB !! General Discussion
System Volume Information Performance & Maintenance


All times are GMT -5. The time now is 02:39 AM.



Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30