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System Support Information

How to Add System Support Information in Windows 7
Published by Brink
12-14-2009
Default System Support Information

How to Add System Support Information in Windows 7

Information
This will show you how to customize your Windows 7 System properties window by adding a logo, manufacturer, model, hours, phone, and website support information of your choice.
RELATED LINKS:.


EXAMPLE: System Support Information
NOTE: This is the default (left screenshot) and custom (right screenshot) System window when you right click on Computer in the Start Menu and click on Properties, or when you open the Control Panel (All Items view) and click on the System icon.
System Support Information-default.jpgSystem Support Information-custom.jpg

Here's How:
1. Open the Start Menu, then type regedit in the search box and press Enter.

2. If prompted by UAC, then click on Yes.

3. In regedit, go to: (See screenshot below)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation
System Support Information-step1.jpg
4. To Add a Logo Image -
NOTE: The logo must be a BMP image file and cannot be bigger than 120x120 pixels in size. The logo must stay in the location specified by you in step 4D below for it to continue to be used, so store it somewhere it will not get deleted.
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type Logo and press Enter. (see screenshot above)
NOTE: To undo this, right click on Logo and click on Delete and on OK to confirm.
System Support Information-step2.jpg
C) Right click on Logo and click on Modify.

D) Type in the full path of the logo (BMP file) location and click on OK. (see screenshot below)
EXAMPLE: C:\Windows\System32\Seven_Forums.bmp
System Support Information-step3.jpg
5. To Add a Manufacturer Name -
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type Manufacturer and press Enter.
NOTE: To undo this, right click on Manufacturer and click on Delete and on OK to confirm.
System Support Information-step4.jpg
C) Right click on Manufacturer and click on Modify.

D) Type in a manufacturer name (ex: Shawn Brink) and click on OK. (see screenshot below)
System Support Information-step5.jpg
6. To Add a Model Number -
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type in Model and press Enter.
NOTE: To undo this, right click on Model and click on Delete and on OK to confirm.
System Support Information-step6.jpg
C) Right click on Model and click on Modify.

D) Type in a your computer's model number and click on OK. (see screenshot below)
System Support Information-step7.jpg
7. To Add Support Hours -
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type in SupportHours and press Enter.
NOTE: To undo this, right click on SupportHours and click on Delete. Click on OK to confirm.
System Support Information-step8.jpg
C) Right click on SupportHours and click on Modify.

D) Type in your support hours and click on OK. (See screenshot below)
EXAMPLE: 24 Hours - 7 Days a Week
System Support Information-step9.jpg
8. To Add a Support Phone Number -
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type SupportPhone and press Enter.
NOTE: To undo this, right click on SupportPhone and click on Delete. Click on OK to confirm.
System Support Information-step10.jpg
C) Right click on SupportPhone and click on Modify.

D) Type in a phone number and click on OK. (see screenshot below)
System Support Information-step11.jpg
9. To Add a Support Website URL Address -
A) In the right pane, right click on a empty area and click on New and String Value. (see screenshot below)

B) Type SupportURL and press Enter.
NOTE: To undo this, right click on SupportURL and click on Delete. Click on OK to confirm.
System Support Information-step12.jpg
C) Right click on SupportURL and click on Modify.

D) Type in your support URL web address and click on OK. (see screenshot below)
NOTE: In System, it will be a URL link that says Online Support, but will go to the address you typed in.
System Support Information-step13.jpg
10. Close Regedit.

11. Close and reopen the System window to see your changes.
That's it,
Shawn
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12-14-2009   #1
Bare Foot Kid's Avatar
Bare Foot Kid


W 7 64-bit Ultimate Vista 64-bit Ultimate XP SP3 32-bit Pro Ubuntu 32-bit 9.10
The Lowcountry
 
 


Thanks Shawn nice tutorial, I've been waiting for this; here's what I've done with it.


System Support Information-system-support.png

My System SpecsSystem Spec
12-14-2009   #2
Brink's Avatar
Brink


Windows 7 Ultimate x64 Retail
Texas
 
 


You're welcome Ted.

LOL, that avatar of yours looks great there.
My System SpecsSystem Spec
12-14-2009   #3
Bare Foot Kid's Avatar
Bare Foot Kid


W 7 64-bit Ultimate Vista 64-bit Ultimate XP SP3 32-bit Pro Ubuntu 32-bit 9.10
The Lowcountry
 
 


Quote   Quote: Originally Posted by Brink View Post
You're welcome Ted.

LOL, that avatar of yours looks great there.


Thanks Shawn, I really like it, Barman58 made it for me, I just had to resize/rename it in Windows 7 Paint for this.
My System SpecsSystem Spec
12-14-2009   #4
sergiogarcia9's Avatar
sergiogarcia9


Windows 7 Ultimate x64
Aarhus, Denmark
 
 


Hey Shawn, there is already a tutorial on this
OEM Information - Create and Add
My System SpecsSystem Spec
12-14-2009   #5
Brink's Avatar
Brink


Windows 7 Ultimate x64 Retail
Texas
 
 


LOL, now how did I miss that one.

Both tutorials updated since they have different methods of doing it.
My System SpecsSystem Spec
3 Weeks Ago   #6
CarlTR6's Avatar
CarlTR6


Windows 7 Ultimate
Orlando, Florida
 
 


Shawn, thank you very much. I followed your instructions before I got to the post saying there was a tutorial. It was easy to follow and worked like a charm.
Attached Thumbnails
System Support Information-system-information1.jpg  
My System SpecsSystem Spec
3 Weeks Ago   #7
Brink's Avatar
Brink


Windows 7 Ultimate x64 Retail
Texas
 
 


You're most welcome Carl.
My System SpecsSystem Spec
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