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Windows 7: System Support Information



System Support Information

Add and Change System OEM Support Information in Windows 7 and Windows 8
Published by Brink
14 Dec 2009
Published by

Add and Change System OEM Support Information in Windows 7 and Windows 8

information   Information
This tutorial will show you how to customize your System properties window by adding a logo, manufacturer, model, hours, phone, and website support OEM information of your choice in Windows 7 and Windows 8.


EXAMPLE: System Support Information
NOTE: This is the default (left screenshot) and custom (right screenshot) System window when you right click on Computer in the Start Menu and click on Properties, or when you open the Control Panel (icons view) and click on the System icon.
System Support Information-custom.jpg

System Support Information-windows_8.1_oem_information.jpg

System Support Information-pc_info.jpg



OPTION ONE
Add and Change System Support Information using "WinBubble"
1. Download and install WinBubble here: WinBubble, "Customization and Tweaks, Not Just for Geek's But For ALL" - UnlockForUs
2. Run WinBubble, and fill out the OEM info, and click/tap on Apply.
System Support Information-image1.jpg
3. The newly added info should be there now.
System Support Information-image2.jpg



OPTION TWO
Add and Change System Support Information in Registry Editor
1. Press the Windows + R keys to open the Run dialog, type regedit, and press Enter.
2. If prompted by UAC, then click/tap on Yes.

3. In regedit, go to: (See screenshot below)

Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation
System Support Information-step1.jpg
4. To Add a Logo Image
NOTE: The logo must be a BMP image file and cannot be larger than 120x120 pixels in size. The logo must stay in the location specified by you in step 4D below for it to continue to be used, so store it somewhere it will not get deleted.
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type Logo, and press Enter. (see screenshot above)
NOTE: To undo this, right click on Logo, click on Delete, and on OK to confirm.
System Support Information-step2.jpg
C) Right click on Logo, and click on Modify.

D) Type in the full path of the logo (BMP file) location, and click/tap on OK. (see screenshot below)
EXAMPLE: C:\Windows\System32\Seven_Forums.bmp
Name:  Step3.jpg
Views: 7734
Size:  37.5 KB
5. To Add a Manufacturer Name
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type Manufacturer, and press Enter.
NOTE: To undo this, right click on Manufacturer, and click on Delete and on OK to confirm.
System Support Information-step4.jpg
C) Right click on Manufacturer, and click/tap on Modify.

D) Type in a manufacturer name (ex: Shawn Brink), and click/tap on OK. (see screenshot below)
Name:  Step5.jpg
Views: 7057
Size:  34.5 KB
6. To Add a Model Number
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type in Model, and press Enter.
NOTE: To undo this, right click on Model, and click on Delete and on OK to confirm.
System Support Information-step6.jpg
C) Right click on Model, and click on Modify.

D) Type in a your computer's model number, and click on OK. (see screenshot below)
Name:  Step7.jpg
Views: 7587
Size:  35.5 KB
7. To Add Support Hours
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type in SupportHours, and press Enter.
NOTE: To undo this, right click on SupportHours and click on Delete. Click on OK to confirm.
System Support Information-step8.jpg
C) Right click on SupportHours, and click on Modify.

D) Type in your support hours, and click on OK. (See screenshot below)
EXAMPLE: 24 Hours - 7 Days a Week
Name:  Step9.jpg
Views: 7558
Size:  36.1 KB
8. To Add a Support Phone Number
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type SupportPhone, and press Enter.
NOTE: To undo this, right click on SupportPhone,and click on Delete. Click on OK to confirm.
System Support Information-step10.jpg
C) Right click on SupportPhone, and click on Modify.

D) Type in a phone number, and click on OK. (see screenshot below)
Name:  Step11.jpg
Views: 6964
Size:  35.8 KB
9. To Add a Support Website URL Address
A) In the right pane, right click on an empty area, and click on New and String Value. (see screenshot below)

B) Type SupportURL, and press Enter.
NOTE: To undo this, right click on SupportURL,and click on Delete. Click on OK to confirm.
System Support Information-step12.jpg
C) Right click on SupportURL, and click on Modify.

D) Type in your support URL web address, and click on OK. (see screenshot below)
NOTE: In System, it will be a URL link that says Online Support, but will go to the address you typed in.
Name:  Step13.jpg
Views: 7560
Size:  35.8 KB
10. Close Regedit.

11. Close and reopen the System window to see your changes.
That's it,
Shawn







.

14 Dec 2009   #1
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Thanks Shawn nice tutorial, I've been waiting for this; here's what I've done with it.


System Support Information-system-support.png



My System SpecsSystem Spec
.

14 Dec 2009   #2
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're welcome Ted.

LOL, that avatar of yours looks great there.
My System SpecsSystem Spec
14 Dec 2009   #3
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Brink View Post
You're welcome Ted.

LOL, that avatar of yours looks great there.


Thanks Shawn, I really like it, Barman58 made it for me, I just had to resize/rename it in Windows 7 Paint for this.
My System SpecsSystem Spec
13 Feb 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Shawn, thank you very much. I followed your instructions before I got to the post saying there was a tutorial. It was easy to follow and worked like a charm.


Attached Thumbnails
System Support Information-system-information1.jpg  
My System SpecsSystem Spec
13 Feb 2010   #5
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're most welcome Carl.
My System SpecsSystem Spec
13 Jun 2010   #6
Baron210

Windows 7 Ultimate 64 bit
 
 
Sorry - I Posted a "double hit" on this one!

Hi Brink,
Sorry, but I didn't see that you already had this info, Love Texas BTW, have relatives in downtown Dallas near Fort Worth.
We once took a holiday there, and drove an RV down to Florida and the Gulf Coast (Panama City Beach), and Orlando Via Louisiana, and Alabama, great month that was.
Shame on BP for ruining the beloved Shell Island area, but I do laugh at this silly youtube video (hope it doesnt offend). YouTube - BP Spills Coffee
Also, see youre a Technet subscriber, I am too, and a Beta Tester for new MS products.
Can't say too much about it, but my company ( Kontron UK), builds a huge inventory of embedded components for a variety of military and government plus private industries , one of our customers is predominately involved in Flight simulation and training, and recieves A3xxx Airbus training equipment from us, would love to have a go in one of these (must be the ultimate "big boys toy" - I believe the sultan of Brunai has one at his palace).
Awsome system specs btw - I'm so into my "Pocket Rocket" diesel car, that I couldn't afford an I7 just yet, but I will upgrade someday

All the best - Baron210 - South Coast (UK).


Attached Images
 
My System SpecsSystem Spec
13 Jun 2010   #7
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Baron,

It's not problem. LOL, funny video.
My System SpecsSystem Spec
21 Dec 2010   #8
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Fantastic! What a nice little gem of a tutorial! Amazing what you can find just browsing these.........
My System SpecsSystem Spec
21 Dec 2010   #9
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're most welcome Golden. Thank you.
My System SpecsSystem Spec
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