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Windows 7: Windows Mail

17 Feb 2014   #1420
kewl1

Win 7 Ultimate SP1 64 bit
 
 

Thanks Endeavor. The "off topic" instructions are really interesting for me. For Windows 8 I actually did download some workarounds i.e. start button etc. but still couldn't stand it. Even the colours bug me. My X1 didn't come with a disk put rather a recovery partition that I deleted so I guess if I wanted to reinstall and try playing with it again I'd have to call Lenovo. I wonder if they would give me a Windows 7 downgrade. I suppose I'd have to pay for it. Its interesting but not at all surprising to read in the media that business is shunning windows 8 and MS is extending the life of 7 for this reason.

Anyway back to Mail. One misunderstanding in your post. All three 7's are Ultimate. The difference in the desktop install was that it is 7.0 and not 7.1 like the other 2. All three by the way were installed from different DVD's over a period of years with the 7.0 installed as soon as 7 came out. I don't know if this means anything at all. I was not able to install the 7.1 update on that one. Actually that brings me to a question. If you cannot install the 7.1update but you still download all the updates for 7.0 do you miss anything at all or are they both the same in the end?


My System SpecsSystem Spec
17 Feb 2014   #1421
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

kewl1: When you say 7.1 do you mean Win7 SP1? That might be the key to the issue you're facing.

What casued SP1 to fail - please open a new thread for that issue....WinMail tutorial has enough off topic discussions. If solving the SP1 install solves your WinMail issue, it can be posted here without all of the troubleshootting SP1 will entail

Thanks.
My System SpecsSystem Spec
19 Feb 2014   #1422
RKelly5327

 
 

Endeavor, as you requested. I hope this is the right place... - I haven't been on here for a few days, been tied up with snow. I haven't received any emails lately from the District Office. I'm wondering if I'm still on the list. If I do I'll come back here and find out how to forward it to you. I was wondering about that because I know I can't click on it to open it.
Question; if I DO see one in Mailwasher and don't open it in W.M., would I be able to get it in Outlook, click on it to forward it to you? Would that work? I use the free version of Mail Washer that they offered for a short time. It's a great program and helps a lot in situations like this.
You are a helpful guy, Sir. Thanks- RK
My System SpecsSystem Spec
19 Feb 2014   #1423
kewl1

Win 7 Ultimate SP1 64 bit
 
 

Hi Slartybart,

I assumed that if the disk says Windows 7.1 that it includes the SP1 ie it is Win 7 already updated with SPI included. Is this not correct?
My System SpecsSystem Spec
.


19 Feb 2014   #1424
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by kewl1 View Post
Hi Slartybart,

I assumed that if the disk says Windows 7.1 that it includes the SP1 ie it is Win 7 already updated with SPI included. Is this not correct?
While that's a reasonable assumption, I'd love to see a photo or screen shot of such a disk. It seems unlikely that Microsoft would use "7.1" and "7 SP1" interchangeably. Service Packs are free "updates" or "fixes" available from Windows Update, while a .1 "upgrade" comes from the Windows Store and may or may not have a price for the extra "features" that make it an upgrade rather than an update.
My System SpecsSystem Spec
19 Feb 2014   #1425
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by kewl1 View Post
Hi Slartybart,

I assumed that if the disk says Windows 7.1 that it includes the SP1 ie it is Win 7 already updated with SPI included. Is this not correct?
I'm not sure... I've never heard it expressed that way. So I Googled Windows 7.1 and the results only showed Windows SDK 7.1 & Driver Kit 7.1. There are a few user sites that refer to Windows 7.1 and I suspect that is just a carry backwards from Windows 8 references.

Oh well, semantics! You learn something everyday! Windows Update would guarantee that you have SP1, as long as you run it and apply what it offers. You can always check Computer properties to be certain - it will tell you Windows 7 edition or Windows 7 edition Service Pack 1

What disk? Is it a retail, OEM, or burned ISO version of Windows 7?
My System SpecsSystem Spec
20 Feb 2014   #1426
endeavor

Vista/Win7/Win8/Win10
 
 

Quote   Quote: Originally Posted by RKelly5327 View Post

Hi RK,

The one email attachment you sent to me was not an original .eml file, and is unusable.
I'm not sure what you did with it but it was pre-converted into some sort of txt format, therefore unusable in this test. I can't use forwarded messages bodies either, and please do not 'open' and then forward it in Outlook either. I only want the original 'unedited' .eml file itself as it arrives in the WinMail inbox folder, and zip it, and then send me that attachment with any mail client you choose. I mention in detail how to get it in that Other thread - read about how to do it in the bottom half of that post 17, and then post 23.

Also I've been working on this issue (when possible) in my spare time after a busy work schedule. I've started a bench test fresh install Win7 SP1 64 bit setup, not just for this issue but that I'll also be able to use for general 64 bit software testing going forward. I have to install all my trouble shooting softwares onto its base before I can proceed onto updating it forward. Anyway I should have some news within a week or two, but hopefully sooner if time permits but that's been in short supply. The more crash.eml files I have the better just in case. Once I can present it by installing the problem, then I'll be able to easily extrapolate the difference. As it stands though a fresh install of Win7 SP1 64 bit 'as is' with no further updates (except for WinMail assimilation) does not exhibit the problem.
My System SpecsSystem Spec
21 Feb 2014   #1427
RKelly5327

 
 

Next one I get I'll send it that way, Endeavor. The first one I sent, as you saw, was a different format entirely. I didn't do anything with the one I sent as an attachment. I sandwiched it in between two others as attachments, then deleted the others before I sent the "offender". Then I forwarded it back to myself from Outlook to WM and it opened without crashing. Anyway, when I do see another one, I'll dig it out and try to get it to you as you say.
My System SpecsSystem Spec
21 Feb 2014   #1428
endeavor

Vista/Win7/Win8/Win10
 
 

I did some testing on this, but as I said in my previous post that after a fresh install of Windows 7 SP1 64 bit 'as is' with no further updates (except for WinMail assimilation) it does not exhibit the WinMail crash problem with those certain HTML emails.

And so for testing going from there over to Windows Updates yields over a 100+ new updates!
Instead of doing them all at once I was set to do them in smaller lots for easier trouble shooting techniques, but first did the larger ones, upgrading it's current Internet Explorer version up to one of the two offered which were IE10 or IE11. I needed to test IE10 anyway so I started with just that One check-marked to install (Internet Explorer 10 for Windows 7 for x64-based Systems) ...let WU do its thing for that, rebooted, and then opened each one of the crash .eml files sent in from other members, and they all opened just fine, and so no problem here.

Then back to WU and updated to IE11 with only that check-marked to install (Internet Explorer 11 for Windows 7 for x64-based Systems) ....let WU do its thing, rebooted, and then opened the crash .eml files ...Bingo! ...it crashed just like all the details as has been reported. Well that didn't take too long - so now we know who the installed culprit is, and this saved me a lot of time installing those other 100+ KB updates.
I see having just IE 11 check-marked at WU to install, but it also auto installs behind the scene 11 other KB updates along with it, and so afterwards I uninstalled each one of those to make sure they were not separate as the crash cause, but in the end they were not, WM still crashes.
I tried Many! other different things trying to isolate the problem further, too many to mention here, but with no success. I was really hoping it was just a single small update that was causing this problem as it would be easy to just not install it, or modify it.

The WinMail crash problem only exists in a Win7 64 bit and is obviously related to IE11's functioning; however again and again Win7 32 bit with all updates including IE11, WinMail is not affected and works fine with those problematic HTML emails.

For those that have 64 bit in the meantime that want to use WinMail, either stay with or go back to an IE version before IE11, or, if using IE11 set options to not view in the Preview Pane and don't open HTML emails that you know has problems, or if you want the preview pane then set options to open all emails in Plain Text, and if there are any HTML emails you want to see that you know are fine, then with the message open just go to the top tab of:
View> Message in HTML ...and it will render in HTML while you already have it open.

I will have this test bed setup and available for a long time, I can try Anything to isolate or get around the problem. At the moment I need to walk away from this for some fresh air.
My System SpecsSystem Spec
21 Feb 2014   #1429
andjayik

Windows 7 Ultimate
 
 

i do not even have ie installed on my computer and it still crashes some emails. Even in a fresh install.
My System SpecsSystem Spec
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