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Windows 7: Windows Mail

27 Feb 2014   #1460
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Quote   Quote: Originally Posted by endeavor View Post
Quote   Quote: Originally Posted by Ex_Brit View Post
Glad to hear the news, but wonder why I wasn't effected by it.
Because you had your Automatic Updates set on Automatic, and just the day before you tried the problematic .eml file, your system had already auto-updated automatically installed the KB update that fixed the problem. If you had opened that .eml file just the day before, You, Would of Crashed, guaranteed.. ..and so fate and timing saved you the hassle. You had never seen one of those particular .eml files before that moment and so you did not experience it as is was.
If you want to prove to yourself that you will crash, just un-install that KB and try to open your problematic .eml file.

As I said though thanks for being a helpful sport and sending me everything I asked for in identification.


You are right...tried removing that update and whammo.... WM crashed. BTW I have WU set to alert me, but never install anything automatically.

Which bears out what I've been preaching for what seems to be 1000 years in various forums, keep your computer up to date, all of it, even bits you may not use, especially browsers and their add-ons.




My System SpecsSystem Spec
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27 Feb 2014   #1461
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by endeavor View Post
the Syswow64 folder (which un-intuitively named .....
SysWOW64 -> System Windows on Windows 64
Because many things are just stubs to system32

It took me a while to figure out the acronyms the MS geeks chose (winsxs -> side-by-side) but it does eventually make sense

CBS always made me think of Columbia Broadcasting system, until I learned it was Component Based Servicing.

There all intuitively named if you know what they mean

I'm just glad that I don't have to muck with the tutorial or add any other back level component.

It would have eventually worked itself out when the members updated Windows, but your efforts cleared up what could have been a real head scratching mystery.

Thanks again endeavor.

Bill
.
My System SpecsSystem Spec
27 Feb 2014   #1462
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Quote   Quote: Originally Posted by Ex_Brit View Post
Which bears out what I've been preaching for what seems to be 1000 years in various forums, keep your computer up to date, all of it, even bits you may not use, especially browsers and their add-ons.
Yes this time it served you well, but sometimes equally it's a 'not so much' too, since leaving it on Automatic Update is many times a two edged sword, especially for techs, find that many times it automatically updates to some other problem or especially something they did not want that was before its time. (Yes I do see Peter you mention you have WU set to alert you first)

I am in the middle of the road with Auto Updates, and I prefer to be in control of my computers destiny on my own terms, and so always manually check for updates when convenient for me, and certainly before I do any updates #1 is to make a partition image backup, as well as take software file/registry snapshots so that if needed I have mi-nute abilities to see every single change in original GUI layout for both, that was made, and to reverse any of or parts of the changes - very helpful for troubleshooting techniques, as well as watching an update flow is to me a learning, knowledgeable, teachable and informational moment as to let's say the...philosophy of the updates intention and its target.

Don't want to get OT here, but thought it was worth mentioning in contrast.



.
My System SpecsSystem Spec
27 Feb 2014   #1463
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Hi Bill,
Yes understood, and you're right.

Neat stuff.

Thanks very much for your support as well.

I'm too very happy it was an update that fixed the problem rather than any 'modifications' on our part, and thanks to MS for the update which was needed for the whole anyway.
At any rate it couldn't have turned out any better for all of us concerned.
My System SpecsSystem Spec
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27 Feb 2014   #1464
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Well all's well that ends well, as the saying goes. Whodathunkit, that an MS Update would actually fix what is basically a hack....no offense meant to its authors of course.

My System SpecsSystem Spec
27 Feb 2014   #1465
kewl1

Win 7 Ultimate SP1 64 bit
 
 

Sorry for the slow reply Endeavor as I had to go away on a fast trip to Quebec and just got back. I can't thank you enough for helping me to get my beloved Windows Mail working on my new laptop. If you think of any more questions please ask. I don't think I ever would have figured out that there was a relationship between IE11 and Mail.
My System SpecsSystem Spec
27 Feb 2014   #1466
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Ex_Brit View Post
Well all's well that ends well, as the saying goes. Whodathunkit, that an MS Update would actually fix what is basically a hack....no offense meant to its authors of course.

There were many authors of the tutorial, I don't think anyone would take offense

The real issues was that IE 11 introduced things in the 64-bit version that broke more than just WinMail. I think the Feb 11 Windows Update (WU) might have 'cured' a lot of hangs / crashes / BSODs etc.

What MS 'breaks', MS has to fix, eh wot!

The trick is to accept all WU and see how your system runs. If issues do crop up (rare) then you have to figure out which update caused the issue - easy if there's only one update, but cumulative updates present another difficulty.

I tend to err on the side of caution with non-core updates for any application unless it addresses an issue on my machine. Even then I watch carefully after apply the update and roll it back if new issues crop up.

It's a delicate dance.

Thanks for your involvement in solving this issue Ex_Brit. I'm sure endeavor was scratching his head - "Why doesn't Ex_Brit have this problem when I set up the 'same' test environment and the issue shows in my lab"?

Bill
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My System SpecsSystem Spec
28 Feb 2014   #1467
kewl1

Win 7 Ultimate SP1 64 bit
 
 

Thanks Endeavor. You are certainly dedicated and this is much appreciated. I find it ironic though that MS has fixed something for us that they no doubt don't want us to use. What's next? An update to crack Office?
My System SpecsSystem Spec
28 Feb 2014   #1468
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

kewl1 you understand that Microsoft did not fix it for WinMail per-sey, but they fixed 25 important issues that affected many different problems that were corrected, but WinMail's 64 bit HTML particular problem thankfully shared similar instances affecting other supported softwares too, and so those are the ones that really got fixed, and thankfully by it's very nature ended up fixing it for WinMail too.

Also to everyone I wanted to say this update not only fixed things for 64 bit IE11 WinMail issues, but it also definitely, tested & confirmed, improved/stabilized WinMail HTML operation on WinMail IE11 '32bit' as well. I say that from observing during bench testing found that I actually could make it so that WinMail on 32bit OS's crashed on the problematic .eml files but Only 'if' I tried to forward one of them and then edit a portion of the original body, then it would crash; also I noticed on another of the problematic .eml files sent in, that even though WinMail did not crash upon opening any of them, but for instance on this particular one the inserted signature portion of that email would show in a 'Different' font each time I opened it - which of course was dysfunctional, and so my point is with the same IE11 update done of Win7 32bit OS's, those same anomalies just mentioned are now fixed as well, and so WinMail 'on those counts' is more stable.

Tracking the 32 bit install I can see it replaced all the same files on 32 bit as it did on 64 bit OS's as well.

All in all, when it comes to WinMail MS14-010 (KB2909921) is an update to install on both Win7 32 bit & 64 bit respectively.
My System SpecsSystem Spec
28 Feb 2014   #1469
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by kewl1 View Post
...I find it ironic though that MS has fixed something for us that they no doubt don't want us to use...
Whatever effect Microsoft patches have on Windows Mail, good or bad, is coincidental and unintentional. It's like being ignored rather than hated or loved.
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