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Windows 7: Windows Mail

23 May 2014   #1520

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Quote   Quote: Originally Posted by Donz View Post
Account: bozo t clown ', Server: '', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 2001:558:fe14:70::33 (2001:558:fe14:70::33:995), NB connect error 1460', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
Ok, this looks fairly easy. Port 110 (SSL) is wrong.

See: Configure Outlook Express Settings for Comcast Email
Ignore that it's for Outlook Express (OE) - the values are the same for any eMail client. They simply write a page specific to a client - OE was the first one I saw (there might be one for WinMail, but I was lazy)

You have 7 accounts - check all of them. See how another test works.


My System SpecsSystem Spec
23 May 2014   #1521

Windows 7 Home Premium 64

No, that's not it.

My port settings are correct. Set up Windows Mail for Vista to Use Port 587

It just chokes on the first of 4 email accounts with the same settings for all.

Not a big deal at all. I just hit Send/Receive and it works fine. (or close and reopen WM)
My System SpecsSystem Spec
23 May 2014   #1522

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Trust me on this. Ports for mail servers are fairly standard. Some add an additional port to circumvent know issues, usually associated with AV programs.

These are the settings Comcast require:
Incoming server:
Requires a secure connection (SSL)
Port: 995 (ticking SSL automatically changes the port to 995... but please verify it)

Outgoing server:
Requires a secure connection (SSL)
Requires authentication
Port: 465 (must be changed manually)
The port 587 page you linked an alternative port to circumvent known issues. To be honest with you, I'm disappointed in Comcast. I could not find the information in one place so I had to cobble together the information from a few pages.

Understand that the configurations I provided above are industry standard and they are documented on Comcast. I just can't send you to a Comcast page that shows WinMail and Comcast mail servers. Things have changed and Comcast has not kept up with those changes - shame on them.

Most mail servers use secure connections (so does Comcast) and the ports that service those connections differ from non-SSL ports. You can see this by ticking and unticking SSL

Incoming port
SSL -> 995
STD -> 110

Outgoing port
SSL -> 465 or 587 (there is more than one, that's why you have to enter the port number manually)
STD - > 25

Just make sure that when you're done ticking/unticking that the ports are set correctly.

The error msg you posted says incoming 110 (SSL) which is just wrong! Why it ever works is a guess that the server tries and tries until it finds one that works. It shouldn't do that, it should always reject the connection.

If you still get the error after reconfiguring Winmail (at least one of the four accounts with the issue) then check your AV pgm - is it scanning mail? Try temporarily disabling that feature and test. AV mail scanning is not necessary. If any bug got on your system, then it will also pass the outbound test in a mail scan (same application scans files as mail). I always disable or uninstall AV mail scanning.

A while back, Avast tagged outgoing eMail it scanned with a promotional banner Scanned with Avast. I'm not sure if Avast still does that, but no application should ever use my eMail to promote itself.

Anyway.... that's more than enough to chew on.

My System SpecsSystem Spec
23 May 2014   #1523

Windows 7 Home Premium 64

I used the settings that you suggested.
Same thing... After sleep it chokes on first account and others work fine. I Send/Receive again and all 4 work fine.

In the window that opens when checking for mail says "Securing", after about 30 seconds I get the error message and other 3 accounts work fine.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'AlohaNow', Server: '', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F
My System SpecsSystem Spec

23 May 2014   #1524

Vista/Win7/Win8/Win10 (x86/x64)

Quote   Quote: Originally Posted by RKelly5327 View Post
Hi Endeavor; Actually I got the SFC thing taken care of quite some time ago.
If you click on Tools/Options/Advanced tab, that's where the "Settings" box is. There is nothing listed there. On the one I set up for my widow friend, it has several options listed there.
I haven't had a chance to copy the dll files from hers yet, to see if one of those might be the reason for the blank "Settings" box.
I've attached the screen shot of the box so you can see what I am talking about. Or at least I hope I did.
YEA for guys like you who are so helpful so much of the time.
Okay I see what you're saying now.
Not that it's it, but are you sure you ran the latest Tutorial on Page 1? it again, not that it's it or will solve the problem directly, but I just need to know you did it! ..humor me and do it again k, it's not just about SFC.

Anyway that screens information is contained in the msoeres.dll.mui driven by the MSOERES.dll & registry, however we do not change those files or registry in any way with what we do, those are stock with Win7 and so you should be fine there if you have not changed out any other files besides the one that the Tutorial does which is only the msoe.dll. fwiw, your files version numbers and dates should look like these screenshots that we were talking about in another thread Here
The msoeres.dll.mui is inside the en-US folder there. If you haven't touched those files from stock then they should be fine though.

Let me think about it for a bit...
I'm sure you clicked that "Restore Defaults" button on your screenshot there many times already and it did nothing right?

That settings screen is suppose to look like this screenshot:

Attached Images
Windows Mail-settings.jpg 
My System SpecsSystem Spec
23 May 2014   #1525

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

@DonZ: Do me a favor and post screen shots of the account information, just the server and advanced tabs, plus the settings on "My server requires authentication"

Yep, I'd like to see all 7 accounts or is it 4 accounts. I might have added the 4 + 3 to get 7.

Sorry about this, but you'll have to edit each General tab screenshot to remove for eMail username - you never want to post that information on a public forum. Might as well preview all screenshots just in case there's personal information there. You can use paint to select and delete or just color over the info.

You'll need to identify them somehow - easiest is to post them in an order of your preference.
Just so that I can reference a screen shot set and you know which account it is, in case I see something.

Or we could do this one account at a time - that might be easier. The thing is all accounts have to be verified.

While I'm asking you to do stuff, could you fill in your system specs? I should have asked, what AV pgm do you have on your system and does it scan eMail?

See: System Info - See Your System Specs
  • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field.
  • Specify Custom Build as the manufacturer if it is not an OEM machine.
  • The tool does not fill in this information but it is very important if someone has to research drivers or hardware for your machine.
Log on to Sevenforums (SF) and let the tool fill in you System specs on your SF profile.

Full instructions are in the tutorial. It's a simple process and it makes that information readily available on your posts. You don't have to retype the information in any thread.

Click here to view your system specs on SevenForums.

Click on My System Specs in the lower left of any post by any member to see what is presented about their machine.

My System SpecsSystem Spec
24 May 2014   #1526

Windows 7 Home Premium 64

Here are two accounts. Both have different settings. No matter which settings are used, if it's the first email account it will fail coming out of sleep.
The remaining 3 accounts have identical settings as the Don- account, all Comcast..

I have free Avast, and just disabled outgoing mail.

Bill, the problem is not a big deal at all, and very simple to deal with, and hardly worth the effort.


Attached Thumbnails
Windows Mail-serv-2.jpg   Windows Mail-advanced-2.jpg  
My System SpecsSystem Spec
24 May 2014   #1527

Vista/Win7/Win8/Win10 (x86/x64)

I suppose it's not out of the question that your Network drivers are having a yawn when your system comes out of sleep and it takes a moment for them to initialize. You can look at those settings via Device Manager and under Network Adapters.. for instance below here's a screenshot of mine, but again I don't use sleep so mine are set however they were default. You could even try updating them if available, for the heck of it. Always backup first.
I still recommend WinMail turned off, when sleeping

Attached Thumbnails
Windows Mail-dm-na.jpg  
My System SpecsSystem Spec
24 May 2014   #1528

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

@DonZ: Ok, if you're happy the way it works, I certainly won't force the issue.

Other issues might crop up in the future because of the settings and I was just trying to ward them off before they occur.

I strongly recommend changing all accounts to the values recommended by Comcast (post 1552) and leaving Avast Mail scan off (or uninstall the mail shield). The choice is yours of course.

My System SpecsSystem Spec
25 May 2014   #1529


Yup. I did try the Restore Defaults option.
My System SpecsSystem Spec

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