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Windows 7: Windows Mail

18 Nov 2010   #810
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by muldoni View Post
...found that the update KB978542 is the culprit...
That updade is dated May 11, 2010 (6 months ago). I believe there was an update that borked Win Mail on 7 so they replaced the msoe.dll files (32 and 64-bit) in the tutorial from an updated Vista machine so that they would be compatible with the update. The procedure was to update first and then use the new (now current) msoe.dll afterwards. Could that have been your problem...that you used the currently posted dll first and then did the 6-month old update?


My System SpecsSystem Spec
18 Nov 2010   #811
mitchell64

Windows Seven Home Premium 32bit SP1
 
 

Quote   Quote: Originally Posted by muldoni View Post
I have done a lot of searching and ---at last! found that the update KB978542 is the culprit, I've clean installed W7 onto a spare drive, carried out all all the changes in the tutorial, blocked that update (by opting for the manual mode) and it all works like a charm, I'm now creating a new working system on the new W7 and will eventualy clone it onto the system disc. (thank goodness for multi-booting!)
(KB890830 comes with the above update so be warned!).
All this seems a lot of trouble, but Windows live mail (especialy the 2011 version) is the most awful piece of software I've ever seen, and it will be great to get back to something of substance.
Regards Muldoni
Hello muldoni, you may have mis read. You need to install KB978542 then replace the msoe.dll

Have a read here "do not uninstall KB978542"

http://www.sevenforums.com/1063665-post862.html

EDIT sorry roncerr seem to have cross posted
My System SpecsSystem Spec
20 Nov 2010   #812
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by mitchell64 View Post
EDIT sorry roncerr seem to have cross posted
No need to apologize. Thanks for the link!
My System SpecsSystem Spec
22 Nov 2010   #813
muldoni

windows 7 ultimate
 
 

Well, I think I've wasted enough time on this, Microsoft always win in the end!, removing those two updates on my live system had no effect, even after carrying out the entire procedure after removing them. the new W7 system I created would probably work for a while but then another update would roll in and zap the Windows mail so I would be back to square one again. at least it will receive mail ok (but for how long?).
Thanks to all on the forum for help and advice.
regards, Muldoni
My System SpecsSystem Spec
22 Nov 2010   #814
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by muldoni View Post
...removing those two updates on my live system had no effect, even after carrying out the entire procedure after removing them...
You got it backwards...INSTALL the security updates FIRST. Then use the msoe.dll in the tutorial or follow the tutorial procedure again. The msoe.dll files in the tutorial were updated to be compatible with the new security updates.
My System SpecsSystem Spec
29 Nov 2010   #815
xhuboy

WIndows 7 Ultimate x32
 
 

Just need this, hope can help me.
My System SpecsSystem Spec
29 Nov 2010   #816
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello xhuboy, and welcome to Seven Forums.

Sorry, but we cannot help you unless you let us know what issue you are having when doing the tutorial on the first page to restore Windows Mail.
My System SpecsSystem Spec
04 Dec 2010   #817
bluesgene

Windows 7 64 bit
 
 
Not sure what I may have done wrong but didn't work

My system is W7 64 bit. Went thru steps to reinstate my Vista Windows Mail. Did not see win.exe file in Windows Mail so used foot note 4, however didn't have a top task bar, tools, drop down menu, etc. to complete. What did I do wrong?
My System SpecsSystem Spec
05 Dec 2010   #818
poppa bear

Win7 Ultimate 64bit Retail
 
 

Quote   Quote: Originally Posted by bluesgene View Post
My system is W7 64 bit. Went thru steps to reinstate my Vista Windows Mail. Did not see win.exe file in Windows Mail so used foot note 4, however didn't have a top task bar, tools, drop down menu, etc. to complete. What did I do wrong?
Sorry about that. You did nothing wrong. It's not shown in the tutorial, but it is necessary to make the Menu Bar visible by going to:

Windows Mail folder --> Top Task Bar --> Organize --> Layout --> Click: Menu Bar.

You will then see the Menu Bar at the top, which contains the Tools option.

Cheers PB
My System SpecsSystem Spec
12 Dec 2010   #819
Bart2010

Windows 7 Home Premium 64 bit
 
 

Hi

I purchased a new Sony Vaio laptop with 64 bit Windows 7 Home Premium a couple of months ago, and was very happy to find this discussion with instructions on how to activate Windows Mail which is my preferred email client. I followed the instructions and got Mail working fine.

The new laptop has been really unstable, often crashes and seems to have serious system errors.... no laptop I've owned before (Asus, etc.) has ever given me so many problems (and this one was twice the price!). I'm wondering whether this could have anything to do with the changes made to registry as part of the process of getting Windows Mail going. Is it possible, or probably not related and the laptop just has some generic error?

Anyway, I now have the very big problem that I can not receive or send any email. When I try, I get an 0x80004005 error message ("An unknown error has occurred...."- no further details given). I have looked for online help, but all Windows Mail forums are for Vista users so they are not that useful. A lot of the info I saw online seemed to blame antivirus programs for causing Windows Mail 0x80004005 error, but my Kaspersky antivirus has not caused any problems with it to date. I tried pausing, and even completely uninstalled Kaspersky and it made no difference so I'm assuming that is not the culprit.

I'm a bit stuck here- has anybody else had that error running Windows Mail on 7, and managed to sort it out?

PS I tried System Restore already- no luck..... was told that "System Restore was not successful"....
My System SpecsSystem Spec
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