Windows Mail

poppa bear · 25 Feb 2011

wing23 said:

poppa bear said:

1. Run a sysem file check, by typing the following code in the Run box and then clicking OK or pressing Enter on the keyboard: sfc /scannow

This should repair/replace any damaged/missing Windows 7 operating system files.

2. Restore you system to an earlier restore point.

3. There are many posts on ths error message found via Google by typing in the search engine: Fix for Windows 7 SP1 Error No: 80004005

I have successfully loaded SP1 on both 32 & 64bit Windows 7 Ultimate systems with WinMail enabled, and the only adjustment needed was to replace the msoe.dll file in the Windows Mail folder in program files as per Step 4 of the tutorial.

It is critical NOT to have interfered with any of the other original Windows 7 files in the Windows Mail folder, in either the normal 64bit Program Files or the 32bit Program Fieles(x86).

I did that
I even copied over both winmail folders from another win7 PC (well, after I applied SP1 on it)
but it didn't work at all :/

and the /scannow option found errors concerning winmail that couldn't be fixed because the backup (or however it was called in the error msg) was corrupted (so it said) too

edit: just tried it again
copied over all winmail files (both folders)
did a /scannow, it ended with an error that some files couldn't be repaired

I checked the log file but I don't see [date][time] Error [...] lines, except some error_not_found messages marked as [Info]
I don't see any winmail related not_found errors yet ...

I'm kinda not sure what I could do now

I bet it's fixable with not that much effort hmmm

edit2: and SP1 setup fails ...
2011-02-24 17:34:10, Error CBS Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_6.1.7600.16385_none_585517a9869db81d, owner: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.Microsoft-Windows-Client-Features-Update [HRESULT = 0x80004005 - E_FAIL]

edit3: I just replaced the winmail folders with the ones on the win7 dvd, same result

Before restoring the files in the original Windows Mail folder, it might pay to make all hidden files and folders visible, including extensions, etc, as per Footnote 4 of the tutorial, and instead of pasting over, delete all files. This is just in case any rogue files have been introduced which are not contained in the original folder, and which would not be deleted or amended by a copy over.Then install a virgin copy of the original files.

Just to make sure we're covering all bases, if your platform is 64bit Windows 7, there are two sets of Window Mail files. One 32bit and one 64bit. I assume you've been working in the normal 64bit Program Files and not the 32bit Program Files(x86)? Even so, probably best to delete all files in both folders and restore with the appropriate 32 and 64bit files.

As a last resort short of reloading your OS, you could delete all updates, and then try reloading SP1 which includes all previous updates. If that failed, then manually download all previous updates and forget about SP1. The result will be the same.

Sorry can't help anymore than that. Good luck. PB

poppa bear · 25 Feb 2011

mobley1964 said:

I do not see "take ownership" in drop down menu, downloaded file as you advised, still not seeing "take ownership" HELP!!

Probably a silly question, and don't want to insult your intelligence, but after you downloaded the "Take ownership" zip file, I presume you unzipped it, saved it to desktop and ran it to edit the registry?

To run it, once it's unzipped and on desktop, just left click it. A warning comes up saying: "The publisher could not be verified, do you still want to run it?" Click: "Run". A 2nd warning then comes up re the registry, click: "Yes".

Once this is done, if you right click any file or folder, the option should be shown in the drop down menu to "Take ownership."

You didn't by any chance accidentally run "Remove Take Ownership"?

wing23 · 25 Feb 2011

@poppa bear: yeah, I wrote that I copied both winmail folders :)
(so x64 and x86)
the only things I noticed:
1: I can't replace some of the wab-files in the folders (though I took ownership)
2: there's a file called windowsmailgadget.exe that doesn't exist on the DVD

you mean I should try to uninstall all windows updates? and this won't cause troubles?
I could try, I just have to make a new backup beforehand ... lol

but I'll try your suggestion about deleting all winmail files first

mick823 · 25 Feb 2011

Heres how I preserved my Windows Mail until Service Pack 1 was installed and working (32-bit)
Renamed the C:\Program Files\Windows Mail folder to Windows Mail.new
Installed Service pack 1
Renamed the folder back to Windows Mail
Ran the WinMailEdit.reg from the WinMailEdit.zip download on page 1 of the tutorial.
Navigated to the Windows Mail folder and created a new shortcut on the desktop to the WinMail.exe program.
The only quirk I ran into was the layout which went back to the default of the reading pane below messages. I normally set reading pane to the side. Changed the view and all was back to normal.

On another issue:
Service Pack 1 failed from Windows Update with the dreaded 80004005 error.
Ran sfc /scannow and tried again. Failed
Downloaded KB976932 (SP1) and tried again. Failed
Performed a repair install by selecting the "Upgrade" option from the installation DVD. After completion the system prompted me to perform 60+ updates. Checked the list to make sure they were all checked, including all optional updates. Finally after all of that I did a check for updates and had the SP1 update available. After chugging along for what seemed to be hours sitting at 31% completion it finally installed properly.

I don't think this SP1 installation problem is a fluke or quirk because the exact same issues happened on 3 out of 3 computers in my household. Be prepared to spend 4-6 hours of your time to get the SP1 installed. I would like to know what the actual failure rate is and what is causing the problem. I suspect Microsoft is pulling their hair out on this one.

Greg S · 25 Feb 2011

mick823 said:

On another issue:
Checked the list to make sure they were all checked, including all optional updates. Finally after all of that I did a check for updates and had the SP1 update available. After chugging along for what seemed to be hours sitting at 31% completion it finally installed properly.

I don't think this SP1 installation problem is a fluke or quirk because the exact same issues happened on 3 out of 3 computers in my household. Be prepared to spend 4-6 hours of your time to get the SP1 installed. I would like to know what the actual failure rate is and what is causing the problem. I suspect Microsoft is pulling their hair out on this one.

OK, this may be some decent news if there is any with MickeySoft. I've tried the WinUpdate for 4 times. Every time I've done it, it hangs at downloading on the 31 percent. I think my longest wait has been 5 hours before giving up and rolling back the install. I also downloaded the x86 install and have tried it 3 times with no joy. Was your 31 percent stall at downloading or install? Mine may be installing at the 31 percent but the update windows and the tray icon are stating that it's downloading.

Thanks

wing23 · 25 Feb 2011

omg wow

Thanks Poppa Bear for the hints!

I renamed my old winmail folders
then did sfc /scannow, got lotsa errors about missing files (all related to already installed windows updates) and it re-created the winmail folders
then I uninstalled nearly all windows updates, except the .net 3.5 stuff, the one that can't be uninstalled (jan 2011) and the media center updates)
then I rebooted and ran the service pack hotfix (Windows6.1-KB947821-v10-x64)
then rebooted again (it didn't ask for it, I did it just to be sure)
then installed the SP1 pack (windows6.1-KB976932-X64)

it didn't take longer than the other times I tried, only a few minutes, I guess around 10 or something

blam, SP1 installed without errors!
then I replaced the msoe.dll files and winmail works :)

if anyone suffers the same problems, you also might try it like this
it might spare you time repairing or clean installing the OS again

edit: odd, but ok, windows update lists 7+1 new updates after SP1 ...

mick823 · 25 Feb 2011

OK, this may be some decent news if there is any with MickeySoft. I've tried the WinUpdate for 4 times. Every time I've done it, it hangs at downloading on the 31 percent. I think my longest wait has been 5 hours before giving up and rolling back the install. I also downloaded the x86 install and have tried it 3 times with no joy. Was your 31 percent stall at downloading or install? Mine may be installing at the 31 percent but the update windows and the tray icon are stating that it's downloading.

Greg, No issues with the download. It was on the install where it stalled at 31% for about 30-45 minutes before moving up to a higher percentage before dumping out and telling me the installation failed. I had the same issue on 3 different PC's and it dumped out at different percentages on each of them.

Greg S · 25 Feb 2011

mick823 said:

OK, this may be some decent news if there is any with MickeySoft. I've tried the WinUpdate for 4 times. Every time I've done it, it hangs at downloading on the 31 percent. I think my longest wait has been 5 hours before giving up and rolling back the install. I also downloaded the x86 install and have tried it 3 times with no joy. Was your 31 percent stall at downloading or install? Mine may be installing at the 31 percent but the update windows and the tray icon are stating that it's downloading.

Greg, No issues with the download. It was on the install where it stalled at 31% for about 30-45 minutes before moving up to a higher percentage before dumping out and telling me the installation failed. I had the same issue on 3 different PC's and it dumped out at different percentages on each of them.

OK, not decent news, lol. On a hunch, I though it may have been on the downloading. The fair person that I am, I decided to try again. Seven and one half hours it stalled at downloading on 31 percent. I'm done with it.

mick823 · 26 Feb 2011

Some of the tech blogs are reporting that the modified Windows Mail is the culprit in the failure of the SP1 to install. Others are reporting that the culprit is addtional language packs and to uninstall anything other than English to get SP1 to install properly.

Neither of these "theories" holds water based on my experience. My daughters PC has a 1 month old install of W7 Home Premium 32-bit, no Windows Mail modification, no language packs and very little software added. I think MS office, AOL IM, and a VPN software for work. The SP1 fails with the exact same symptoms as seen on my Windows Mail modified PC's (3 installs).

mick823 · 26 Feb 2011

Performed a repair install by selecting the "Upgrade" option from the installation DVD. After completion the system prompted me to perform 60+ updates. Checked the list to make sure they were all checked, including all optional updates. Finally after all of that I did a check for updates and had the SP1 update available. After chugging along for what seemed to be hours sitting at 31% completion it finally installed properly.

Greg,

This method worked for me without fail on 3 different machines. All of my software was retained and so far has worked without a hitch. It is time consuming and takes up to 6 hours depending on the computers relative power. My netbook with an Atom and 2GB took about 6 hours total while my dual core Dell with 3 GB took an hour or so less. My last line about "chugging along for what seemed like hours" was actually about 45-60 minutes. See my previous message #948 if you have the modified Windows Mail installed. It works on 32 bit but I don't know about 64 bit.

(Repair reinstall requires your 25 digit product code and will require re-activating afterwords...bummer)