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Windows 7: Windows Mail

17 Mar 2009   #899
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 
Windows Mail

How to Reinstate Windows Mail in Windows 7



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28 Feb 2011   #900
swblake

Windows 7 64-bit
 
 
Whoa, just saw the fix (I hope)

Immediately after posting the previous comments about the Windows 7 SP1 issues after reinstating Windows Mail, I saw the post about the fix for that issue. Am attempting the SP1 update now, on an x64 OS. Will post back on results....

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01 Mar 2011   #901
bobkupferer

windows 7 32bit
 
 
win mail tutorial

I regret that I am afraid that at my "skill level" i would mess this up!
what I want to do is download windows mail and set gmail as my default;
thank you so much, i am sorry that my skill level is -14 ha ha ;
respectfuly bobk
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01 Mar 2011   #902
swblake

Windows 7 64-bit
 
 
Aw rats

Sadly, after successfully overwriting files identified by SFC as "corrupt", and attempting the SP1 update again, it failed again, with the same Code 80004005. That was disappointing; my entire working theory was that the issue involved the Windows Mail Reinstate process. I'd used the process detailed at How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 and been successful. System was "clean". Afterward, I tried several variables I'd read about; deleting the SoftwareDistribution folder, disabling all non-Microsoft services and startup items, etc, etc. Everything has failed. I noticed the sfcdetails.txt file that's one can generate after running SFC mentioned "update not allowed due to regulation". A search on that led me to a procedure outlined by a Microsoft tech involving shutting down several Microsoft services, deleting the %systemroot%\system32\catroot2 folder, etc. Followed the procedure explicitly, no joy. My last gasp will be contacting Microsoft support, which should be free for WU issues. Of course, they'll insist on running me thru all the things I've already done <grin>. If that fails, then I'll probably blast and reload, sadly. Then, too, there's always Ubuntu Linux. In fact, that's what I'm using right now. Of course, it has it's own issues, as well.....
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01 Mar 2011   #903
Greg S

Windows 7 Professional 32-bit (6.1, Build 7600)
 
 

Quote   Quote: Originally Posted by swblake View Post
Sadly, after successfully overwriting files identified by SFC as "corrupt", and attempting the SP1 update again, it failed again, with the same Code 80004005. That was disappointing; my entire working theory was that the issue involved the Windows Mail Reinstate process. I'd used the process detailed at How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 and been successful. System was "clean". Afterward, I tried several variables I'd read about; deleting the SoftwareDistribution folder, disabling all non-Microsoft services and startup items, etc, etc. Everything has failed. I noticed the sfcdetails.txt file that's one can generate after running SFC mentioned "update not allowed due to regulation". A search on that led me to a procedure outlined by a Microsoft tech involving shutting down several Microsoft services, deleting the %systemroot%\system32\catroot2 folder, etc. Followed the procedure explicitly, no joy. My last gasp will be contacting Microsoft support, which should be free for WU issues. Of course, they'll insist on running me thru all the things I've already done <grin>. If that fails, then I'll probably blast and reload, sadly. Then, too, there's always Ubuntu Linux. In fact, that's what I'm using right now. Of course, it has it's own issues, as well.....
You are in good company my friend. I've done everything as well. I felt certain that mine had nothing to do with Windows Mail. I did restore mine back to the prior state and all but no joy here either. I ran their readiness tool which was a wasted 100mb download. I've downloaded the SP1 install package which doesn't work either. The winupdate version 61.2mb will download to 31 percent. Hd activity going on for hours especially in softwaredistribution/downloads folder which is continually being written to. I think it's writing to the folder, deleting items, then re-adding them. My longest attempt at this was over five hours. I wouln't mind going longer but the TrustedInstaller process is hosing the CPU during this time. As of right now, I consider myself blessed that it will not install. I have no doubt that it's just more MS garbage bloat of help files, fonts and one of there famous tricks, keeping the same files and updating them with their Blessed new version number added to them.
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01 Mar 2011   #904
Doctor Colossus

Windows 7 Ultimate
 
 

Praise be to Gobbledegeek, and those geeks whose shoulders he stands on. His solution worked for me, after several agonizing days of failed installs.

Neither "sfc /scannow" nor Windows6.1-KB947821-v10-x86.msu found any problems with my installation. I'm multi-booting, so I marked the Windows partition as active and uninstalled GRUB bootloader. But none of this helped. I finally noticed this silly Mail-related error in CBS.log.

I finally succeeded using Gobbledegeek's procedure with this download of SP1 -- I read in some other forum that some other poor soul finally succeeded only with it, after having tried a multitude of other things. I also found virtually mounting this ISO to be slightly faster than the other two methods I tried (Windows Update - ack...; and a large, self-extracting .exe I downloaded).
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01 Mar 2011   #905
swblake

Windows 7 64-bit
 
 
Next step...

Thanks for the feedback regarding our mutual headache with SP1. I've read and followed every reasonable solution, regardless of its complexity, as well as thrown in a few ideas of my own. Greg S, I can feel your pain all too well. And I agree with you, that download hang at 31% doesn't sound like something you'd want to subject your CPU to for hours on end, jacked up at 100%. I think you're the only person I've seen with that particular issue, meaning during the actual download. As for Doctor Colossus' suggestion, thanks... I didn't install Windows 7 originally until after August of 2010, apparently the changes in KB978542 were slipstreamed into the downloaded updates during install; I don't have that item listed. As for the RTM of SP1, would you believe I've had that here all along, downloaded it when it was released, but never ran it. Maybe I'll try that if the process I'm running now fails. I saw a posting of a "fix" that's a bit extreme, but still far short of a blast & reload. Basically, it's to do an "Upgrade" off the Windows 7 DVD. Upon completion, there's a whole slew of updates needing to be run, and then, lo and behold, you're *supposed* to be able to install SP1. Very time-consuming, but at this point, it would still be way less than I've already invested. It's running right now, on a Core 2 Quad Q6700 machine with 6GB memory, so hopefully will go fairly quickly. I also used the suggestion to use that tool to save my activation info and restore it afterwards, hopefully avoiding the activation BS. Will get back with results....
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01 Mar 2011   #906
swblake

Windows 7 64-bit
 
 
Success!

OK, I'm now having a glass of wine (live in CA). The process outlined by mick823 on this forum, and utilizing the utility to save activation info I saw posted earlier, I've successfully (finally!!!) upgraded to SP1. It's time-consuming, and not perfect, but it works, and works well. I have probably a hour's worth of "clean-up" after the fact. Total time spent, with a relatively fast system (Core 2 Quad Q6700, 6 GB mem) has been about 3 hours. Essentially, it's similar to XP's repair function that was available after choosing to do an install. If there was an in-place XP installation, an option to overwrite all the system files without deleting the program files was available. Afterward, any and all updates issued since the OS shipped needed to be re-installed. Everything appears to be working normally, but the graphics drivers will need to be updated, etc. After the fact, if the system appears to be running fine, the backup files of the old OS can be deleted (in my case, nearly 3GB) using the Disk Cleanup wizard, and choosing to remove System files. The utility for backing up the Windows Activation info also worked spectacularly. All in all, I'm big-time happy. Think another glass of wine is in order....
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02 Mar 2011   #907
mick823

Win 7 Professional and Windows 8 Professional
 
 
Service Pack 1

swblake,

Glad you got it working. I can report that the method described in my previous post #948 (sorry I can't figure out how to link) has a 100% success rate on 4 different installs. I just updated my daughters computer on Sunday with the procedure working without a hitch. It is slow, it is cumbersome, it is a PITA, but it works!

In the full post I also described how I was able to reinstate the Windows Mail with relatively little problems. Again 100% success rate on my 3 PC's. My daughter uses Outlook so the Windows Mail is not installed. All of my PC's are 32 bit so I can't offer any advice on the 64 bit Windows Mail.

I am still of the opinion that the Windows Mail has nothing to do with the failure of the Service Pack 1 to install.
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02 Mar 2011   #908
poppa bear

Win7 Ultimate 64bit Retail
 
 
Just when it's all fixed

What a pot pouri! And just when you think it's safe to go back in the water ....

Loaded SP1 via Windows update engine on backup PC with Windows 7 64bit Professional platform, and WinLiveMail, but no Windows Mail, and surprise, surprise ... guess wot! No go! Stayed at 28% for literally 4 hours. Went to bed and got up later and it was the one constant in an ever changing PC world!

Gotta give M$ top marks for consistency!
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02 Mar 2011   #909
swblake

Windows 7 64-bit
 
 
Not the culprit?

Yes, like others in this thread, I'm slowly coming to the conclusion Windows Mail is likely not the culprit. Initially, I was going to delete all the references the registry file added. Thought I'd print it out, so I'd have a hard copy in front of me. Didn't double-check on the size. 17 pages later, I realized that was unrealistic. So, instead, I removed every reference to 'Windows Mail' and 'msoe.dll' that I could find in the registry. That took a while and accomplished nothing. So, then, what is it? Something buried in millions of lines of code somewhere? My friend, who also likes to streamline his OS as much as I do, ran SP1 on his desktop, no issues. Laptop 'stalled' at 28% for a long time, like a couple hours, but eventually worked its way past that and completed successfully. Anyhow, I know a winning procedure when I see one... it's running on my laptop right now. As for all those other attempts... wasn't it Thomas Edison who said it wasn't that he'd failed 1000 times in creating the incandescent light bulb; it was that he discovered 1000 ways how NOT to make one. I think I know how he felt.
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