Windows Media Player Troubleshooting Guide

Published 21 Jan 2010

Published by

Capt.Jack Sparrow

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Information

Windows 7 has some fine in-built diagnostic tools to help you troubleshoot Windows Media Player issues, which you may be facing. This tutorial will give you some steps to fix common problem you might encounter with Windows Media Player 12.

To open these specific troubleshooting & diagnostic modules do the following:

1. Type msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic in Start Search and hit Enter to open the troubleshooting wizard which will help you reset WMP to default settings.

2. Type msdt.exe -id WindowsMediaPlayerLibraryDiagnostic in Start Search and hit Enter to open the troubleshooting wizard which will help make Media files show up in WMP library.

4. Type msdt.exe -id WindowsMediaPlayerDVDDiagnostic in Start Search and hit Enter to open the troubleshooting wizard which will help trouble-shoot DVD playing problems.

5. You could also use the Fix WMP Utility from thewindowsclub, which re-registers all concerned dll’s required for the smooth functioning of Windows Media Player.

6. Lets reinstall Windows Media Player 12

7. Click “Start” button, type “windows features” in the program search box and hit enter.

8. In the “Windows Features” dialog box, look for “Media Features” and expand it.

9. Clear “Windows Media Player” check box.

10. As soon as you clear the check box, you will see a pop-up saying that “The following Windows features will also be turned off because they are dependent on Windows Media Player.” The listed program is “Windows Media Center”.

11. Go ahead and click “Yes”. Windows will now begin uninstalling WMP12.

12. You to restart Windows for the uninstallation to complete.

13. Click “Start” button, type “windows features” in the program search box and hit enter.

14. In the “Windows Features” dialog box, look for “Media Features” and expand it.

15. Check boxes “Windows Media Player” and “Windows Media Center”.

16. Click “OK”. Windows will take some time in reinstalling them. Wait for the process to finish.

17. You to restart Windows for the installation to complete.

Hope this helps,
Captain

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21 Jan 2010	#1
derekimo Windows 7 Pro 64 SP1 9,914 posts East Bay Area, CA	Thank You! This has been needed several times lately. Good Job Capt.
My System Specs

21 Jan 2010	#2
Capt.Jack Sparrow Windows 7 Ultimate - 64-bit \| Windows 8 Pro - 64-bit 4,866 posts	Thanks Derek
My System Specs

21 Jan 2010	#3
derekimo Windows 7 Pro 64 SP1 9,914 posts East Bay Area, CA	Quote: Originally Posted by Capt.Jack Sparrow Thanks Derek You're Welcome.
My System Specs

19 Feb 2010	#4
njnitehawk windows 7 ultimate 32 bit 82 posts central part of new jersey	just the tutorial did not work and neither did the fix-wmp-utility now what
My System Specs

19 Feb 2010	#5
Frostmourne Windows 7 Ultimate x86-64 2,716 posts	Quote: Originally Posted by njnitehawk just the tutorial did not work and neither did the fix-wmp-utility now what What issues are you having?
My System Specs

21 Feb 2010	#6
njnitehawk windows 7 ultimate 32 bit 82 posts central part of new jersey	media player 12 or media center cannot be opened tired what was suggested
My System Specs

21 Feb 2010	#7
Frostmourne Windows 7 Ultimate x86-64 2,716 posts	Won't open? Type WMP into the start menu and press enter. Anything happen?
My System Specs

22 Feb 2010	#8
njnitehawk windows 7 ultimate 32 bit 82 posts central part of new jersey	no iam sorry typed wmp in the start menu and nothing happens nothing appears in the box
My System Specs

24 Feb 2010	#9
Frostmourne Windows 7 Ultimate x86-64 2,716 posts	Quote: Originally Posted by njnitehawk no iam sorry typed wmp in the start menu and nothing happens nothing appears in the box Try redownloading it or adding it in control panel.
My System Specs

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