Double check with your computer's manual to be sure of the correct key to press at boot, but scroll down to the section below at the link below. It will help show you how to do a factory recovery from your recovery partition at boot for a Toshiba computer.
Using Toshiba HDD Recovery Utility from the recovery partition
Thankyou, that help alot
Unfortuantly, it hasnt fixed my problem. it is now saying no bootable device--insert boot disk and press any key.
i did not make a recovery cd yet. it is possible to somehow boot into the computer, then access the system restore etc?
You can create a system repair disc(Option Two at this link), then boot from it to try and do a system restore with a restore point dated before you had this issue to hopfully fix this for you.
Thankyou i have downloaded it, burned it onto a CD, then tried booting it. it still just turns to a blank screen, with an active mouse icon. i tried the advanced boot options going into safe mode, but while it loads the drivers it stops, then goes back to a blank screen. in other words, it will not let me get to the point
If I'm understanding things thus far, you're comp is fairly new without too many files on it; you're not able to boot your computer; safe mode isn't working right; but you were able to access the Toshiba HDD Recovery Utility.
Rather than try to make a recovery cd at this time, are you able to restore your computer to the original factory default state? (Second item listed in the Recovery Utility.) If you can get things back to "like new" condition that should let you to make the recovery cd, reinstall programs, etc.
If this fails, is your machine still under warranty?
Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800
Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup
Hello marsmimar
unfortuantly i cannot acces the HDD recovery utility or partition. i cannot access anything. i have only had it for 2 weeks and yes it is under warrenty. i suppose my best bet is to take it back for them to try and fix it or give it to an IT professional?
ok, with the run last known successful thing, is it possible to always start windows this way without having to press F8 or does it do this automatically?
Unless you had some sort of issue that triggered the run "Last Know Good Configuration (advanced)" automatically, you would have to press F8 to get to run it manually.
This option is only available if you have the 100 MB System Reserved partition created during the installation of Windows 7, or if you have a OEM factory recovery partition instead of a retail Windows 7 installation disc.