_______________________________________ UPDATE: I've narrowed the problem to a failure during image creation, not a file location/integrity issue as I originally thought
I think I see what happened with her back-up. I re-installed the bad drive and (keeping my fingers crossed that it doesn't completely
fail at any second) have tried to re-run the back-up. It freezes at exactly the same spot each time....at a little under 25% completion on the green progress bar. Windows itself freezes, and upon restart, the "bootmgr is missing" error occurs until I do a cold boot.
Is it possible to create a system image from outside Windows? Any suggestions? I'm very keen to get at least one usable image of this drive before disaster strikes. ________________________________________
The Seagate HDD in a single-drive system I recently built for a friend began to issue S.M.A.R.T. warnings a couple days ago. I immediately went over there, installed a secondary back-up HDD, and used Backup & Restore to create a system image of the C drive. I also set it to create a separate back-up of her libraries. I formatted the secondary drive first, so there's nothing else on it.
It was progressing normally and I left with the backup still running. She confirmed a little later by text that it was done.
Now the Seagate drive appears to have failed. I've installed a new HDD to restore the image to, but Windows Recovery says it finds no available System Image. Neither that secondary back-up HDD I installed, nor the files on it, has been moved or renamed. From the command prompt, I confirmed that there is a folder named "WindowsImageBackup" on that drive (which Windows is calling "C" now). So, my question:
How do I determine whether this is a "locating-the-image" problem, or a "there's-no-system-image-and-you're-going-to-spend-the-rest-of-the-weekend-rebuilding-her-entire-installation" problem. Obviously, I'm REALLY hoping it's the first, but when I called to ask exactly what message she saw when back-up completed, she said she doesn't actually remember any such message (gulp!
) and she doesn't know whether it was done before she saw a "bootmgr is missing, press CTL+ALT+DEL to resart" message and rebooted. (double-gulp!!
) I should have stayed til it was done......
TIA for any help. Her system is using Win 7 Home Premium 64bit.
thread, BTW.....very helpful & friendly!)