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Windows 7: Windows Update - Reset

25 Oct 2012   #120
scorzeze

windows 7 pro 32bit
 
 

hi brink and thanks for the reply.
i didnt uninstall norton but managed to use a solution i found while trawling the forums and it worked a treat.
basically i updated the intel storage driver using the solution posted in another thread on the forum.
many thanks though for your help and all the excellent tutorials i have used on this site.
fwiw,this seems to be a common problem caused after installing a new hdd.
thanks and regards.
scorzeze.


My System SpecsSystem Spec
25 Oct 2012   #121
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

That's great news scorzeze. Thank you for posting back with your results and solution.
My System SpecsSystem Spec
26 Oct 2012   #122
gtza

Windows 7 Home Premium 64bit.
 
 
Windows update cannot check for updates because the service is not run

Hi guys

I get the above error when I run Windows update, and I can't find a solution. I've tried all options on the front page of this thread, and reinstalled my intel rapid storage drivers. I don't know if it is related but I had a Corsair SSD as my primary, but this has never caused problems before.

Any ideas?

Many thanks.
My System SpecsSystem Spec
26 Oct 2012   #123
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello gtza, and welcome to Seven Forums.

Double check to make sure that both the Background Intelligent Transfer Service and Windows Update services are listed and set to Started and Automatic (Delayed Start).

Services - Start or Disable

Hope this helps for now,
Shawn
My System SpecsSystem Spec
.


26 Oct 2012   #124
gtza

Windows 7 Home Premium 64bit.
 
 

Hi brink

Thanks.

None of those services are listed....
My System SpecsSystem Spec
26 Oct 2012   #125
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

In that case, use the tutorial below to restore those services, then use OPTION THREE in the tutorial on the first page to reset Windows Update again to see if that may help.

Services - Restore Default Services in Windows 7
My System SpecsSystem Spec
26 Oct 2012   #126
gtza

Windows 7 Home Premium 64bit.
 
 

Hi brink

I added the two reg file for each service and rebooted, but the services are still not listed...

I'm not 100% certain what you are referring to option 3?

Thanks
My System SpecsSystem Spec
26 Oct 2012   #127
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Option 3 on the first page of the tutorial thread we are in now.

Windows Update - Reset

Were you logged in as an administrator when you merged the .reg files?

Do you have an English copy of Windows 7 installed?

Could you post screenshots showing where they should be listed in Services to see if they may help reveal anything?
My System SpecsSystem Spec
26 Oct 2012   #128
gtza

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Brink View Post
Option 3 on the first page of the tutorial thread we are in now.

Windows Update - Reset

Were you logged in as an administrator when you merged the .reg files?

Do you have an English copy of Windows 7 installed?

Could you post screenshots showing where they should be listed in Services to see if they may help reveal anything?
Ok, tried option 3 and same problem.

Yes I am admin, and copy is english.

I have attached 2 screenshots, showing the 2 services missing.

G


Attached Thumbnails
-untitled.png   -untitled2.png  
My System SpecsSystem Spec
26 Oct 2012   #129
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

In that case, you could do a repair install to fix this instead.
My System SpecsSystem Spec
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 Windows Update - Reset




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