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Windows 7: Windows Update - Reset

05 Dec 2015   #190
DaveN

Windows 7 Ultimate 64 Bit
 
 

I'm having this same problem. After automatically downloading a bunch of updates, windows update is frozen and just keeps checking for updates. I'll try the bat files later and see if this helps and try plugging it into an ethernet plug instead of wifi and report the results.


My System SpecsSystem Spec
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06 Dec 2015   #191
DaveN

Windows 7 Ultimate 64 Bit
 
 

So I installed the batch file #3 to reset windows update, then I downloaded and installed the windows update agent and still windows update wasn't working. I then decided to update the ATI graphics driver and surprisingly, windows update started working again lol. It doesn't make any sense, but I'm happy that its working again.
My System SpecsSystem Spec
14 Dec 2015   #192
rascaldee

Windows 7 Professional running in VM on Linux Host (Gentoo)
 
 

Hey Brink, thanks so much for writing this script to fix the stalled updating in Windows 7!

One thing I noticed is that if antivirus AGV and firewall Zone Alarms was running the script would fail at :cryptsvc and wouldn't proceed as it seems that ZoneAlarms kept this service alive.

So I suspended ZoneAlarms and uniinstalled AVG and then the script was successful.

This totally sorted out our production Windows7 running as a VM that we use for accounting.
So today we were able to get the monthly books done!

Really appreciate your fine work!

cheers from AU!
My System SpecsSystem Spec
14 Dec 2015   #193
Brink

64-bit Windows 10 Pro
 
 

I'm glad it was able to help rascaldee, and welcome to Seven Forums.
My System SpecsSystem Spec
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17 Dec 2015   #194
RoverDawg

Windows 7 64bit Ultimate
 
 
Solved for my situation...

Just wanted to post I did everything under the sun to try and solve this problem and got it to finally work in my situation. Wanted to post my findings.

Setup:
Dell Precision M6400 Clean install of Windows 7 Pro.

After a clean install (installed a SSD) and Windows update installed the update agent to 7.6.7600.320 windows update would get stuck at "checking for updates" and would never do anything else.

How I solved it:

I am not sure what exactly solved it. However, this is the combined methods that ended up fixing it for me.

1. Performed all 3 options on first page of this forum (trying windows update between each one and problem persisted).
2. Installed Intel Rapid Storage Technology v9.6.0.1014 from Dell.
3. Installed this update manually https://support.microsoft.com/en-us/kb/3083324.
4. Installed this update manually https://support.microsoft.com/en-us/kb/3102810.
5. Attempted step 1 again and then tried windows update with same problem.
6. Noticed there were a couple devices in device manager without drivers so installed those from the Dell website which consisted of multimedia card slot, graphics card(wasn't missing but was using standard vga), wifi card(wasn't missing but updated it anyways) and security control point. I think I also updated the chipset driver which fixed a couple missing devices in device manager.
7. Performed step 1 again and attempted windows update and BAM windows found updates and installed. Windows update now works.

Why did this problem happen from a clean install? My assumption was that windows update was hanging on trying to locate driver(s) for the missing device(s) in device manager and was "hanging" on one or more of those missing devices.

Good luck!

UPDATE: 2-22-2016

Confirmed with another Dell machine. I did the following to get windows updates to work.

1. Perform step 3 above. Reboot when prompted.
2. Perform step 4 above. Open up windows updates and it should work.

Good luck!
My System SpecsSystem Spec
13 Feb 2016   #195
5Clint7

Windows 10 Pro 64-bit
 
 

Thank you for option #2.
My System SpecsSystem Spec
13 Feb 2016   #196
Brink

64-bit Windows 10 Pro
 
 

I'm glad it could help Clint.
My System SpecsSystem Spec
14 Feb 2016   #197
5Clint7

Windows 10 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Brink View Post
I'm glad it could help Clint.
I thought it was fixed, but it still won't update. The last updates were 08-24-15. This is my granddaughters laptop
My System SpecsSystem Spec
14 Feb 2016   #198
Brink

64-bit Windows 10 Pro
 
 

I'm sorry to hear that Clint. What error message is it giving you?
My System SpecsSystem Spec
14 Feb 2016   #199
5Clint7

Windows 10 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Brink View Post
I'm sorry to hear that Clint. What error message is it giving you?
None. It just keeps going for hours and nothing. I'm reinstalling Windows now.
My System SpecsSystem Spec
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 Windows Update - Reset




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