SF Diagnostic Tool - Using for Troubleshooting

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  1. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #100

    basalt said:
    I run as admin, click grab all, and I first get the warning to run as admin, then I get the below error. Something about cannot find \\desktop

    Windows is installed on c:\, Users on d:\ . I've tried running it from both.

    Thanks
    Hello Basalt, and welcome to Seven Forums. The issue is that your user profile is not on C. That's why it's not able to find your desktop folder.
    Last edited by Brink; 04 Nov 2012 at 11:19. Reason: added quote
      My Computer


  2. Posts : 97
    Windows 7 Ultimate x64
       #101

    Who can we send the info from the tool to find out what it means?
      My Computer


  3. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #102

    Hello Clayp,

    If it's about an issue with the tool, then you could just post it here.

    If it's about something else, then you could create a new thread as usual to seek help with it.

    Hope this helps, :)
    Shawn
      My Computer


  4. Posts : 1,403
    Win 7 Ultimate 32bit
       #103

    Hi, Followed link information as follows from Win8 Forums,,

    Attention: Tepid Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
    Ran the SF_Diagnostic_Tool.exe as admin
    I ran this just to take a look and see what it does in Win8.

    There are a couple of issues....

    1.) the app runs center screen,, and the message box pop under the app so have to close them from the Taskbar Preview.

    2.) Crashes with the following error searching for Windowsupdate.log which does not exist,,,, Note: I created a test Windowsupdate.log in the C:\Windows folder with some garbage in the file and it copied successfully. Either needs a check to escape out of the fail code or, Windowsupdate.log is not ever located there in Win8. Searching entire system did not locate one either. Still searching to see if I can locate what it may have changed to. Or, I just have not generated one, however, I am running RTM with all updates, up to date.

    Code:
    See the end of this message for details on invoking 
    just-in-time (JIT) debugging instead of this dialog box.
    
    ************** Exception Text **************
    System.IO.FileNotFoundException: Could not find file 'C:\WINDOWS\Windowsupdate.log'.
    File name: 'C:\WINDOWS\Windowsupdate.log'
       at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
       at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
       at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
       at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
       at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.ButtonBase.WndProc(Message& m)
       at System.Windows.Forms.Button.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    
    
    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    SF Diagnostic Tool
        Assembly Version: 5.0.0.6
        Win32 Version: 5.0.0.6
        CodeBase: file:///C:/Users/Win8/Downloads/SF_Diagnostic_Tool.exe
    ----------------------------------------
    Microsoft.VisualBasic
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Runtime.Remoting
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
        CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    
    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    
    For example:
    
    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>
    
    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
    Thread Starter
       #104

    Thanks for the feedback Tepid. I'll work on it and see if I can fix it.
      My Computer


  6. Posts : 7
    windows7 Professional 64-bit
       #105

    I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

    Is there any way to run this without moving my User folder back to the C drive?
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
    Thread Starter
       #106

    jaesun said:
    I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

    Is there any way to run this without moving my User folder back to the C drive?
    Try this path %userprofile%\Desktop from Start > Run.
      My Computer


  8. Posts : 7
    windows7 Professional 64-bit
       #107

    Capt.Jack Sparrow said:
    jaesun said:
    I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

    Is there any way to run this without moving my User folder back to the C drive?
    Try this path %userprofile%\Desktop from Start > Run.
    Brings up windows explorer, Desktop folder. C:\Users\<username>\Desktop There a folder there, from a prior game install a few years ago (doesnt show up on my UI desktop though). But no other folders or anything from the diagnostics tool
      My Computer


  9. Posts : 109
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #108

    Nice, convenient utility. But it looks like it's finished running, but keeps running in the background. I closed it before it was finished, so now I'm not sure if it got everything correctly or not. I also have no way of knowing when it has competed. Advise to update the instructions (or the utility) to add some clarity. Specifically, you could say how many files to expect, what indicates when it's done, approximately how long to wait, etc. Thanks for the utility.
    Last edited by StupidUser; 26 Nov 2012 at 11:14.
      My Computer


  10. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #109

    Hello StupidUser,

    The program is finished when you no longer get a prompt to click on OK. Double check the program's icon on your taskbar for any additional prompt windows that may be hidden behind something else. :)
      My Computer


 
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