I tried doing a fresh install, I turned off the audio, and had the device plugged in during the install...
I also got this response when I emailed for help:
The AN1 uses the generic Windows USB audio drivers
. Both 1 and 2 have actual drivers and an interface layer. When you’re running a virtual OS, the underlying drivers may not be present which can cause the OS to lock as the interface layer tries to initialize. We do not support any virtualized systems because of this.
All the best,