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Windows 7: virtual xp restarts with errors

04 Apr 2013   #11
dale5351

Win 7 pro x64
 
 

You may well be right, but hopefully I can find out why Avast is having that problem by going to one of their forums. I only recently installed Avast, replacing Norton's. Norton's was free to me from my *then* ISP (Comcast) but now that I have switched to Verizon FIOS I had to find something else. I've used both MSE and Mbam (and CCleaner), but liked the reviews on Avast among the various free anti-virus programs. It may be that the install of Avast in the virtual window did not go well, or something like that.

You've certainly moved me along to solving problem. Thanks & Kudo for you.


My System SpecsSystem Spec
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05 Apr 2013   #12
dale5351

Win 7 pro x64
 
 

Further info that might help others looking over our shoulders:
I went to the Avast forum and did a search on aswsnx.sys -- and saw a lot of error reports involving it over the past year or so. There were not any real answers that I saw, but one suggestion was that it was related to the "sandbox" option.

However, I tried something else and it seems to have worked. As is my normal practice, I had previously installed Avast in a folder created by me. On most of my computers, I try to keep only windows stuff on the C: drive and other programs installed into a separate drive. On the theory that perhaps Avast was not smart enough to find its files in a non standard location, I uninstalled Avast and then installed it again using the default install instead of the custom install. After pushing around for an hour or so, I've gotten no more crashes. I'll monitor the situation for the next week and report back if this made the crashes go away.

As a side note -- I've also been having intermittent "internet explorer has stopped working" messages. So just in case, I uninstalled my custom install of Avast on this win 7 machine and then installed it again using the defaults. We'll also see if that helped MSIE crashes.

Thanks again.
My System SpecsSystem Spec
05 Apr 2013   #13
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Thank you for letting us know, and I am glad to hear that your problems have been cleared up, feel free to post back if you have further troubles.
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 virtual xp restarts with errors




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