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Windows 7: Printing to printer installed in XP Mode

25 Jan 2010   #1
tmiller

Windows 7 Pro 32bit
 
 
Printing to printer installed in XP Mode

I have a print driver that is not compatible with Windows 7. I installed it in XP mode, and see the printer there. (this is Castelle Faxpress fax software... the driver is installed with the software). However I don't see the printer in Windows 7 where I really need it. I was hoping that installing a printer in XP mode would magically make it available to Windows 7 also.

Since the print driver won't install in Windows 7, I'm not able to simply share the XP Mode based printer and then install the port and driver in Windows 7.

Is there a simple way to make the printers from XP mode available to the host Win 7 machine?


My System SpecsSystem Spec
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25 Jan 2010   #2
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hi and welcome to the Seven Forums.

First, double posting is not a very good idea. You don't get (possible) help any sooner even if you post your issue in several threads. In fact it might prevent some members to answer you because double posting is widely disliked.

That said, let's move forward. What you could first try is to check that XP Mode is using your host's NIC and not the default Virtual PC NAT. Read this thread, follow instructions (post #3) to change the NIC.

Kari
My System SpecsSystem Spec
25 Jan 2010   #3
ITGIRL

Windows 7 Pro. 32 bit
 
 

Hello TMiller,
what is the printer that you have? Also I'm a little confused, are you running 7 on more than one machine? Or is it just one pc and you have xp mode and are wanting that same printer to working without having to use xp mode?

Thanks,
Sarah
My System SpecsSystem Spec
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25 Jan 2010   #4
tmiller

Windows 7 Pro 32bit
 
 

Hi Kari,
Thanks for the reply. I've made this change so that I am now in the same subnet, etc. Now I'm able to browse to the printer shared from XP Mode, but I still can't install it to Windows 7. It fails at some point with a generic error (operation failed with error 0x0000000d). I'm assuming that is because it's trying to install the driver that is not compatible with Windows XP.
My System SpecsSystem Spec
25 Jan 2010   #5
tmiller

Windows 7 Pro 32bit
 
 

Hi Sarah,
I'm just on the one computer. The "printer" is a print driver that sends to a fax server. It's Castelle Faxpress. The software installs to Win 7, but not the fax driver, and they say that they are not going to make a new version to be compatible. It was suggested that I try XP Compatibility mode. The printer installs in XP (as always), but I'm not finding a way to print to it from outside of XP compatibility mode. I can share the printer in XP, but when you go to install a shared printer on a nother machine (or in this case, on the host), it wants to install the driver locally. I was hoping there was a way around this.
My System SpecsSystem Spec
25 Jan 2010   #6
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

What make and model is your printer?
My System SpecsSystem Spec
25 Jan 2010   #7
tmiller

Windows 7 Pro 32bit
 
 

It's actually a print driver that installs with Castelle Faxpress 9.1. It prints to a fax appliance (Faxpress 5000) on the network. When you install the software, a printer installs with it. In Windows 7, the software does install, but you get a message along the way saying that the driver could not be installed.

I asked OpenText (mfg) and they said that they are not planning on updating the software for Windows 7 but suggested trying XP compatibility. And here we are.
My System SpecsSystem Spec
25 Jan 2010   #8
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Have you tried to install it on Seven using compatibility mode? Right click the installation application, choose Properties and then Compatibility tab and choose Run this program in compatibility mode for: and tick Windows XP.

Kari
My System SpecsSystem Spec
25 Jan 2010   #9
tmiller

Windows 7 Pro 32bit
 
 

I had not, but unfortunately this doesn't work either. Same errors when the installation gets to the point where it's trying to install the driver.
My System SpecsSystem Spec
25 Jan 2010   #10
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

I really do not know where to go next. A bit clumsy workaround until we can find a solution: Check that you have integration enabled, and bidirectional clipboard allowed:

Name:  IF.PNG
Views: 272
Size:  75.9 KB

Save the file you want to fax (print), copy it to XP Mode and print from there. Might work?

Kari


My System SpecsSystem Spec
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 Printing to printer installed in XP Mode




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