Printing to printer installed in XP Mode

tmiller · 25 Jan 2010

I have a print driver that is not compatible with Windows 7. I installed it in XP mode, and see the printer there. (this is Castelle Faxpress fax software... the driver is installed with the software). However I don't see the printer in Windows 7 where I really need it. I was hoping that installing a printer in XP mode would magically make it available to Windows 7 also.

Since the print driver won't install in Windows 7, I'm not able to simply share the XP Mode based printer and then install the port and driver in Windows 7.

Is there a simple way to make the printers from XP mode available to the host Win 7 machine?

Kari · 25 Jan 2010

Hi and welcome to the Seven Forums.

First, double posting is not a very good idea. You don't get (possible) help any sooner even if you post your issue in several threads. In fact it might prevent some members to answer you because double posting is widely disliked.

That said, let's move forward. What you could first try is to check that XP Mode is using your host's NIC and not the default Virtual PC NAT. Read this thread, follow instructions (post #3) to change the NIC.

Kari

ITGIRL · 25 Jan 2010

Hello TMiller,
what is the printer that you have? Also I'm a little confused, are you running 7 on more than one machine? Or is it just one pc and you have xp mode and are wanting that same printer to working without having to use xp mode?

Thanks,
Sarah

tmiller · 25 Jan 2010

Hi Kari,
Thanks for the reply. I've made this change so that I am now in the same subnet, etc. Now I'm able to browse to the printer shared from XP Mode, but I still can't install it to Windows 7. It fails at some point with a generic error (operation failed with error 0x0000000d). I'm assuming that is because it's trying to install the driver that is not compatible with Windows XP.

tmiller · 25 Jan 2010

Hi Sarah,
I'm just on the one computer. The "printer" is a print driver that sends to a fax server. It's Castelle Faxpress. The software installs to Win 7, but not the fax driver, and they say that they are not going to make a new version to be compatible. It was suggested that I try XP Compatibility mode. The printer installs in XP (as always), but I'm not finding a way to print to it from outside of XP compatibility mode. I can share the printer in XP, but when you go to install a shared printer on a nother machine (or in this case, on the host), it wants to install the driver locally. I was hoping there was a way around this.

Kari · 25 Jan 2010

What make and model is your printer?

tmiller · 25 Jan 2010

It's actually a print driver that installs with Castelle Faxpress 9.1. It prints to a fax appliance (Faxpress 5000) on the network. When you install the software, a printer installs with it. In Windows 7, the software does install, but you get a message along the way saying that the driver could not be installed.

I asked OpenText (mfg) and they said that they are not planning on updating the software for Windows 7 but suggested trying XP compatibility. And here we are.

Kari · 25 Jan 2010

Have you tried to install it on Seven using compatibility mode? Right click the installation application, choose Properties and then Compatibility tab and choose Run this program in compatibility mode for: and tick Windows XP.

Kari

tmiller · 25 Jan 2010

I had not, but unfortunately this doesn't work either. Same errors when the installation gets to the point where it's trying to install the driver.

Kari · 25 Jan 2010

I really do not know where to go next. A bit clumsy workaround until we can find a solution: Check that you have integration enabled, and bidirectional clipboard allowed:

Printing to printer installed in XP Mode-if.png

Save the file you want to fax (print), copy it to XP Mode and print from there. Might work?

Kari