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Windows 7: Cant update windows

02 Aug 2010   #1
mr bluesky

windows 7 home premium
Cant update windows

Windows version is:windows 7 home premium 64bit.antivirus:avast,and firewall is windows firewall.
when i try update my windows ,i got only this message:error code 80246008
i have tried these methods:System Update Readiness Tool-message "verify that you have sufficient privileges..."Yes i have only one account with privileges.
i have also installed manually upgrade KB947821-nothing happens
and commandprompt:net start bits-error message:system error 1068(wuauserv is running)this update problem starts 4 weeks a go....
so what to do next?i do not want reinstall my windows again

My System SpecsSystem Spec
02 Aug 2010   #2

Windows 7 Professional x64 PL

Run this one "MS Fix it" in AGGRESSIVE MODE

check also this one

If it doesn't work too find CheckSur.log file in C:\Windows\Logs\CBS folder and attache to post
My System SpecsSystem Spec
02 Aug 2010   #3
mr bluesky

windows 7 home premium
again error 1068

and here is:error 1068-the depency service or group failed to start.

Attached Files
File Type: log CheckSUR.log (393 Bytes, 8 views)
My System SpecsSystem Spec

02 Aug 2010   #4

Windows 7 Professional x64 PL

Your log is OK.

None of previous suggestion help?

This error relate rather to issue with BITS service

it would be

-service is corrupted
-some 3p software i.e security software,download accelerators disturb BITS service

1.Disable firewall,antivirus
2.Scan your system by using Malwarebytes Malwarebytes
3.Unistall completely 3p security software (firewall,antivirus,antispyware) and download accelerators if you have

If none of previous suggestions help then probably you have corrupted BITS service and it must be fixed.In this case download & run VistaSysInfoTool

(select all in this tool) and log attache to post
My System SpecsSystem Spec
02 Aug 2010   #5
mr bluesky

windows 7 home premium

here is my sysinfo

Attached Files
File Type: txt sysinfo.txt (67.3 KB, 14 views)
My System SpecsSystem Spec
02 Aug 2010   #6

Windows 7 Professional x64 PL

Open regedit (Start>>Search>>regedit) and check permissions for these keys:


Permissions should be following (for all keys):

Administrators,SYSTEM (full control,all checked)

anywhere you have different settings you have to correct it + restart

To check permission right click on key>>properties>>permissions

//additional helpful links:

Folder Permissions - Vista Forums

Take Ownership of file - Vista Forums

If permissions are OK and still you have this problem then import this fix to registry +restart

My System SpecsSystem Spec

 Cant update windows

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