Some updates failed, tried to rectify but to no prevail


  1. Posts : 43
    Windows 7 Home Premium 64-bits OS
       #1

    Some updates failed, tried to rectify but to no prevail


    Hi Guys, I was trying to do my windows update manually til I encountered an error in windows update. There are 2 important updates and 1 optional update. Pls refer to screenshot 1.

    Thereafter, I clicked on the help and followed the instructions on screenshot 2.

    During my troubleshoot, found that one of the services called "Background Intelligent Transfer Service" which was supposed o be started was not started. Upon starting it, got another error (screenshot 3)

    Pls help. Thanks.
    Attached Thumbnails Attached Thumbnails Some updates failed, tried to rectify but to no prevail-screenshot1.jpg   Some updates failed, tried to rectify but to no prevail-screenshot2.jpg   Some updates failed, tried to rectify but to no prevail-screenshot3.jpg  
      My Computer


  2. Posts : 748
    Windows 7 Professional x64 PL
       #2

    Open regedit (Start>>Search>>regedit) and check permissions for these keys:

    HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS
    HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Parameters
    HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Performance
    HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Security


    Permissions should be following (for all keys):

    Administrators,SYSTEM (full control,all checked)
    Users:read

    anywhere you have different settings you have to correct it + restart

    To check permission right click on key>>properties>>permissions

    //additional helpful links:

    Folder Permissions - Vista Forums

    Take Ownership of file - Vista Forums

    If permissions are OK and still you have this problem then import this fix BITSWin7.zip to registry +restart
      My Computer


  3. Posts : 43
    Windows 7 Home Premium 64-bits OS
    Thread Starter
       #3

    Hi Flavius, I have chnaged the permission for performance. I noticed that under performance, administrator did not have full permission. After restarting my pc, the BITS service still could not be started.

    Appreciate for the fix, but before I run it, may I know what does the fix do? I just want to play safe as changing the registry settings may affect the system in other ways. Pls pardon me.
      My Computer


  4. Posts : 748
    Windows 7 Professional x64 PL
       #4

    kelvinwgr said:
    Appreciate for the fix, but before I run it, may I know what does the fix do?
    It restore orginal BITS service settings.

    If it also didn't work then you may have problem with COM+ Event System service

    Can you start this service? If not import this fix for this service EventSystem.zip +restart
      My Computer


  5. Posts : 43
    Windows 7 Home Premium 64-bits OS
    Thread Starter
       #5

    Hi Flavius, you have solved my issue. Thanks a lot.

    The COM + Event System service was disabled. I don't know why it is but one reason that I can think of is that it may be due to I have disabled most settings under msconfig > startup when my windows 7 home premium starts up with 78 processes and 50% memory usage at idle.

    After starting the above service, i could start BITS and windows update went well. Cheers!
      My Computer


  6. Posts : 686
    Windows 7 x64 Ultimate SP1
       #6

    kelvinwgr said:
    Hi Flavius, you have solved my issue. Thanks a lot.

    The COM + Event System service was disabled. I don't know why it is but one reason that I can think of is that it may be due to I have disabled most settings under msconfig > startup when my windows 7 home premium starts up with 78 processes and 50% memory usage at idle.

    After starting the above service, i could start BITS and windows update went well. Cheers!
    You should not be stopping Microsoft services and processes. There is an option in MsConfig to hide them. My Windows 7 ULTIMATE runs 39-42 processes when idle.
      My Computer


 

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