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Windows 7: Some updates failed, tried to rectify but to no prevail


03 Aug 2010   #1

Windows 7 Home Premium 64-bits OS
 
 
Some updates failed, tried to rectify but to no prevail

Hi Guys, I was trying to do my windows update manually til I encountered an error in windows update. There are 2 important updates and 1 optional update. Pls refer to screenshot 1.

Thereafter, I clicked on the help and followed the instructions on screenshot 2.

During my troubleshoot, found that one of the services called "Background Intelligent Transfer Service" which was supposed o be started was not started. Upon starting it, got another error (screenshot 3)

Pls help. Thanks.



Attached Thumbnails
Some updates failed, tried to rectify but to no prevail-screenshot1.jpg   Some updates failed, tried to rectify but to no prevail-screenshot3.jpg  
Attached Images
 
My System SpecsSystem Spec
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03 Aug 2010   #2

Windows 7 Professional x64 PL
 
 

Open regedit (Start>>Search>>regedit) and check permissions for these keys:

HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS
HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Parameters
HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Performance
HKEY_LOCALE_MACHINE\System\CurrentControlSet\Services\BITS\Security


Permissions should be following (for all keys):

Administrators,SYSTEM (full control,all checked)
Users:read

anywhere you have different settings you have to correct it + restart

To check permission right click on key>>properties>>permissions

//additional helpful links:

Folder Permissions - Vista Forums

Take Ownership of file - Vista Forums

If permissions are OK and still you have this problem then import this fix BITSWin7.zip to registry +restart
My System SpecsSystem Spec
03 Aug 2010   #3

Windows 7 Home Premium 64-bits OS
 
 

Hi Flavius, I have chnaged the permission for performance. I noticed that under performance, administrator did not have full permission. After restarting my pc, the BITS service still could not be started.

Appreciate for the fix, but before I run it, may I know what does the fix do? I just want to play safe as changing the registry settings may affect the system in other ways. Pls pardon me.
My System SpecsSystem Spec
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03 Aug 2010   #4

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by kelvinwgr View Post
Appreciate for the fix, but before I run it, may I know what does the fix do?
It restore orginal BITS service settings.

If it also didn't work then you may have problem with COM+ Event System service

Can you start this service? If not import this fix for this service EventSystem.zip +restart


My System SpecsSystem Spec
03 Aug 2010   #5

Windows 7 Home Premium 64-bits OS
 
 

Hi Flavius, you have solved my issue. Thanks a lot.

The COM + Event System service was disabled. I don't know why it is but one reason that I can think of is that it may be due to I have disabled most settings under msconfig > startup when my windows 7 home premium starts up with 78 processes and 50% memory usage at idle.

After starting the above service, i could start BITS and windows update went well. Cheers!
My System SpecsSystem Spec
03 Aug 2010   #6

Windows 7 x64 Ultimate SP1
 
 

Quote   Quote: Originally Posted by kelvinwgr View Post
Hi Flavius, you have solved my issue. Thanks a lot.

The COM + Event System service was disabled. I don't know why it is but one reason that I can think of is that it may be due to I have disabled most settings under msconfig > startup when my windows 7 home premium starts up with 78 processes and 50% memory usage at idle.

After starting the above service, i could start BITS and windows update went well. Cheers!
You should not be stopping Microsoft services and processes. There is an option in MsConfig to hide them. My Windows 7 ULTIMATE runs 39-42 processes when idle.
My System SpecsSystem Spec
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 Some updates failed, tried to rectify but to no prevail




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