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Windows 7: Windows Desktop won't load after most recent update

04 Aug 2010   #1
PiousDevil

Windows 7 Ultimate (64 bit)
 
 
Windows Desktop won't load after most recent update

After installing most recent critical update, my computer restarts and I get a balck screen with a little window that says "Setting up personalized settings Desktop Update" or something of the like (may have left a word out) and it never goes away. I can pull up task manager, end task, but explorer.exe also ends. If I then run task explorer.exe, the little window comes back.

I've system restored to before the update and I'm fine, then windows reinstalls the update and I have the same problem. UAC is off, i'm on admin account.

What do?


My System SpecsSystem Spec
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04 Aug 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Use system restore and set update to not to do automatic. When the update comes just right click on it then, hide.
Windows Update Settings - Change

http://www.sevenforums.com/windows-u...n-updates.html
My System SpecsSystem Spec
04 Aug 2010   #3
CarlTR6

Windows 7 Ultimate 32 bit
 
 

+1 Very good advice.
My System SpecsSystem Spec
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04 Aug 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

@PiousDevil. I suggest that you give the solution a try. If you have any questions or problems just post again.
@Carl, ty for the vote of confidence.
My System SpecsSystem Spec
04 Aug 2010   #5
PiousDevil

Windows 7 Ultimate (64 bit)
 
 

ok, I've done this. Is there a problem with the update? Not sure I understand.
My System SpecsSystem Spec
04 Aug 2010   #6
PiousDevil

Windows 7 Ultimate (64 bit)
 
 

also, there are 3 available, ATK0110 ACPI UTILITY (which I see has failed repeatedly, KB982670 and KB2286198) Should I hide them all?
My System SpecsSystem Spec
04 Aug 2010   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by PiousDevil View Post
ok, I've done this. Is there a problem with the update? Not sure I understand.
Sometimes updates cause problems on some systems. Considering how many systems there are worldwide, it is a minor problem - unless it happens to you. Then it is a BIG problem. The update you are addressing did not cause any trouble for me; but two other earlier updates did.

I have disabled automatic updates as Rich suggested and I install one update at a time. I run my system for a day or two and then I install the next update and so on. That way I am able to identify a specific up date if I have trouble. I hide an update that gives me trouble.

With Restore points enabled, Win 7 creates a restore point with each update. So it is easy to roll back if necessary.
My System SpecsSystem Spec
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 Windows Desktop won't load after most recent update




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