Windows update service not working

Hi, are you still having problems with windows update?

Hi, and thanks for replying,

I have tried to install the windows update agent, but it fails in both normal and safe mode(error code attached)

I am a novice, and not sure what the below means ...

Flavius said:

if it doesn't work too:

Do you have this key:

Attachment 90117

permissions for this folder should be:

Users,Administrators,SYSTEM:read
TrustedInstaller:full control (all checked)

I'm not sure WindowsUpdateAgent install affect on this key or not,for a precaution I attached this key too:Attachment 90118 -if you don't have this key import it to registry +restart

If this key is OK another possible issue would be in HKLM\Software\Microsoft\Windows NT\CurrentVersion\Svchost...but it will take some time create key appripriate for your system if it will be needed

... but I did try to add the file you attached to registry, but it fails in both normal and safe modes (error code attached)

Thanks for the lip on how to export the sfcdetails.txt, it worked, and I have also attached it to this post.

Thaks for your help so far ...

riala said:

Hi, are you still having problems with windows update?

Hi, and thanks for the reply

Unfortunately the original problem still remains.
I have even contacted microsoft support, but they stopped replying after numerous attempts at fixing the problem failed.

Fibo said:

Hi, and thanks for replying,
I am a novice, and not sure what the below means ...

a full lectures before you

Registry Editing - Vista Forums

Take Ownership of file - Vista Forums

Folder Permissions - Vista Forums

.. but I did try to add the file you attached to registry, but it fails in both normal and safe modes (error code attached)

That means you have this key which I asked you but because administrators don't have full access to this thus unable to import fix.

In my opinion there is something wrong with this
key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Svchost

but there is many obstacles with permission to import anything to registry,your are completely novice and making operation on this key are extremely dangerous

I could myself edit your registry and you will need only to replace registry files - it is much easier.

Make for me your registry copy - to do that use this soft Acelogix Software - Freeware (run this soft -when you create registry copy find in that files SOFTWARE and SYSTEM - pack both to *.RAR or *.7zip and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting ,and send me PM with pasted URL address to uploaded files.

Jacee said:

Hi Fibo :)

You said you had Symantec on the computer then changed it to AVG. How did you uninstall Symantec? If you didn't use the 'uninstall tool', there will be bits and pieces remaining. It may be stopping you from getting your updates.

This is the uninstall tool Download Norton Removal Tool 2011.0.0.15 Free - A program that can remove some Norton software from your computer - Softpedia

You may also want to make sure that AVG's LinkScanner is disabled in 'Services".

See if this helps.

Hi, and thanks for your reply,

1.)I have removed norton via the removal tool
2.)There is no AVG Linkscanner service visible in services

Flavius said:

Fibo said:

Hi, and thanks for replying,
I am a novice, and not sure what the below means ...

a full lectures before you

Registry Editing - Vista Forums

Take Ownership of file - Vista Forums

Folder Permissions - Vista Forums

.. but I did try to add the file you attached to registry, but it fails in both normal and safe modes (error code attached)

That means you have this key which I asked you but because administrators don't have full access to this thus unable to import fix.

In my opinion there is something wrong with this
key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Svchost

but there is many obstacles with permission to import anything to registry,your are completely novice and making operation on this key are extremely dangerous

I could myself edit your registry and you will need only to replace registry files - it is much easier.

Make for me your registry copy - to do that use this soft Acelogix Software - Freeware (run this soft -when you create registry copy find in that files SOFTWARE and SYSTEM - pack both to *.RAR or *.7zip and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting ,and send me PM with pasted URL address to uploaded files.

PM Sent, Thanks

Had an update issue like most ppl some months a go.. Been great since... Hope you get your issue resolved soon as MSN is one of my main AV Programs... GL :) A lot of fine folks helping you out... GL :)

polarbear said:

Had an update issue like most ppl some months a go.. Been great since... Hope you get your issue resolved soon as MSN is one of my main AV Programs... GL :) A lot of fine folks helping you out... GL :)

msn messenger is your av program??

sorry.. lol.. meant MSE