HELP for Newbie

Here they are!

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Not too much any susspicious in your logs ...

Check below things:

1.Delete folder C:\Users\User\AppData\LocalLow\HPAppData
2.In regedit (Start>>Search>>regedit) delete key HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\AttachmentExecute


+ restart

Hi ! The HPAppData folder was not on my Hard Drive. I deleted AttachmentExecute. Restarted and tried to download various updates. Each one said it was 99% downloaded but nothing else happens. I was wondering, is there a special file where the downloaded files are stored before being loaded into the Hard Drive?

Seamus said:

Hi ! The HPAppData folder was not on my Hard Drive.

Are you sure you can see hidden folders too?Folder C:\Users\User\AppData is hidden and of course it's subfolders too.To have it visible you have go to Control Panel>>Folder Options and check "Show hidden files and folders" or use any 3p file manager i.e Total Commander

I was wondering, is there a special file where the downloaded files are stored before being loaded into the Hard Drive?

All files are downloaded to C:\Windows\SoftwareDistribution folder.You have strange problems with installing updates not with downloading,you said you cannot even install standalone updates from Micrososft Download Center Microsoft Download Center: Download Category Search Results so download location have nothing to that.

Try methods from posts 8-10 of this thread Windows Updates Fail, repeatedly

If it also fail make repair install Repair Install

I'm wondering about one more thing from your post 5

In aggresive mode, it ran halfway and then the following appeared:

Service 'Windows Update'(WUAUSERV) could not be stopped. Verify that you have sufficient privileges to stop system services.

That means "MS Fix it" could not stop this service due to unidentified reasons

Try below also:

1.Turn off and next turn on back system protection - System Protection - Turn On or Off

2.Import this fix to registry wuauservWIn7disable.zip (It disable WU service through registry,to apply changes it require reboot computer) +restart
3.Delete manualy C:\Windows\SoftwareDistribution folder
4.Run again "MS Fix it" from KB971058 in aggressive mode
5.Go to Start>>Search>>services and make sure Windows Update service again is set to AUTO(DelAYED) and started,if not,fix it manually.

Good morning ! When I turn System Protection off, do you want me to also delete All Restore Points?

Seamus said:

Good morning ! When I turn System Protection off, do you want me to also delete All Restore Points?

Yes.You don't need them any longer (you tried already),and they would cuase some issues.

Everything worked perfectly until I tried to download 1 update. It stopped at 45%.

Seamus said:

Everything worked perfectly until I tried to download 1 update. It stopped at 45%.

Two questions:

1.What happen if you try install the same update from Microsoft Download Center Microsoft Download Center: Download Category Search Results (not from Windows Update)?

2.In services.msc can you stop and run Windows Updates service without any problem?

1. It downloads ok, but when I open it the WU Standalone Installer appears looking for installed updates. Nothing happens.

2. Yes, it turns On and Off ok.