Windows 7: error code when updating windows

skillboy · 19 Aug 2010

It's error code 8024801C. When I tried to update, that's what came up.

Can someone identify this code?

hoganth · 19 Aug 2010

Quote: Originally Posted by skillboy

It's error code 8024801C. When I tried to update, that's what came up.

Can someone identify this code?

Seems like this is an old error code for a virus or malware. You should thoroughly scan your computer for such. Then run your updates.

**cluberti** · 19 Aug 2010

Actually, that error code is "WU_E_DS_RESETREQUIRED". Generally you don't see this unless the WU datastore is corrupt, or some change was made that requires a reboot to finish. Once you start seeing this, you'll always see this until whatever it is that caused it is dealt with (again, either the WU datastore is corrupt, or you need to reboot - hope it's the latter).

skillboy · 19 Aug 2010

Well my I've tried shutting it down manually (I had to cause it kept freezing for a long period of time) and still the error is shone.

What can I do to view the WU datastore?

Petey7 · 19 Aug 2010

Here is a fix that I got from Jacee, another member on the site. I've recommended to a few people and even used it on my dads XP computer. It works a lot of the time, but no promises.

Quote: Originally Posted by Jacee

Clear your DNS cache and restore MS's original hosts file

Copy and paste these lines in Note pad.
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop. Right click on the .bat file and choose to run as Administrator. Your computer will reboot itself.

**cluberti** · 19 Aug 2010

Quote: Originally Posted by skillboy

Well my I've tried shutting it down manually (I had to cause it kept freezing for a long period of time) and still the error is shone.

What can I do to view the WU datastore?

If the above doesn't work:

Open services.msc
Double-click the "Windows Update" service
Change the startup type to "Disabled"
Click the "Stop" button to stop the service
Click OK, and close the Services window
Open the %windir%\SoftwareDistribution\DataStore folder
Delete any files and folders inside the DataStore folder (do NOT delete the DataStore folder itself - only the stuff inside it)
REBOOT THE MACHINE

Now, try windows update again. Note that deleting the contents of the DataStore folder can delete your Windows Update history, but it will not remove the actual updates you've installed (just the history list for reference).

skillboy · 20 Aug 2010

I'll try to do what you both said and see what happens

Windows 7: error code when updating windows

error code when updating windows problems?