Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Genuine Advantage issues


21 Aug 2010   #1

Windows 7 Ultimate x86 (6.1, Build 7600)
 
 
Windows Genuine Advantage issues

Hello again sevenforums.

I'm having some issues with my partners laptop. Her ex-boyfriend upgraded her laptop with an illegal copy of Windows 7, not sure what version.

Now I was unaware of this and updated her system with Windows update, and now I get the WGA notifications after I login and the blank desktop with WGA tray notification bubbles.

My issue is that I cannot undo what has been done to this system and would like to remove WGA from the system.
But first, a few things you need to know.

1. I do not have the original disk to restore her system to Vista, like she had before.
2. We do not have the Internet at our house at this time either.

What I am asking is this. Is it possible to remove WGA from her system completely manually via deleting singular files/folders from the C:/ drive or registry?

I've looked over a few tutorials pertaining to this and they all explain about finding wgalogon.dll from the system32 folder, which I cannot find there, even with hidden folders visible. Nor can I find the wgatray.exe from startup via msconfig.exe.

It would be nice to be able to resolve this, but If you have a strict policy against tech support for illegal copies of Windows products then I completely understand, but I would like a response in any case.

Thank you.


ninty07


My System SpecsSystem Spec
.

21 Aug 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I think that I can tell you our policy

We will be very glad to help you remove the WGA by helping you install a legit copy of windows.
No one at this forum will give any alternative advice..
My System SpecsSystem Spec
21 Aug 2010   #3

Windows 7 Ultimate x86 (6.1, Build 7600)
 
 

Thank you very much. A responsible answer is all I needed.

Time to get saving then I think.

Thank you.

+rep


ninty07
My System SpecsSystem Spec
.


21 Aug 2010   #4

Microsoft Windows 8.1 Professional
 
 

Get a .iso of parted magic and if the ex-boyfriend didnt delete the recovery partition, just change it to "boot" or "active" and restart the computer, let it recover the OS to factory state.
My System SpecsSystem Spec
21 Aug 2010   #5

Windows 7 Ultimate x64 x2 + x86 + Windows 8.1 x64 x2
 
 

If you can please post a screenshot of your system disk management it may be possible to recover to factory condition if the original manufacturer's partition is still present.

this will at least get you back to a legal state and is the only solution we can offer other than purchasing a legitimate copy of Windows 7
My System SpecsSystem Spec
Reply

 Windows Genuine Advantage issues




Thread Tools



Similar help and support threads for2: Windows Genuine Advantage issues
Thread Forum
Windows Genuine and Performance Issues General Discussion
I have a genuine copy of Windows 7 but issues with product code Windows Updates & Activation
microsoft genuine advantage diagnostic tool report Windows Updates & Activation
windows genuine issues Windows Updates & Activation
Windows Genuine Advantage Windows Updates & Activation
Windows Genuine Advantage Problems! Windows Updates & Activation
WGA (Windows Genuine Advantage) is Broken (7077) Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:25 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33