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Windows 7: windows update stuck at 0%


13 Sep 2010   #1

Windows 7 Home Premium 64 bit
 
 
windows update stuck at 0%

Long story short, i just installed a clean copy of genuine windows 7 home premium. I let it update and what not but after coming back to look at the computer from awhile of being out, I realized it had been stuck on installing one of the updates (at least 20 had already been successfully installed). I figured i'd stop it and restart the comp and let it continue. Now it won't download any updates it just gets stuck at 0% everytime no matter what updates i pick. I'm using wireless internet but I even tried while it was connected straight up with the ethernet cable for optimum internet speed and still stuck at 0%. I've tried rebooting multiple times but still nothing. I am really trying to avoid having to reinstall the OS again. Anyone have an idea?


My System SpecsSystem Spec
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13 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Easy way
Reinstall, and from now on set update to notify. Do one or two at a time and you will not have a problem.
Iknow you said that you do not want to reinstall, but thats what I would do.

Others are going to come along and give you suggestions on how to fix the problem. Some will work others will not. You can be reinstalled in 30 minutes. When you are up and working make an image of the OS and put it away, for problems just like this. You can use the copy and be up and ready in a few minutes, programs and all.
My System SpecsSystem Spec
13 Sep 2010   #3

Windows 7 Professional x64 PL
 
 

Stop Windows Update service and empty C:\Windows\SoftwareDistribution folder - may this easy fix solve this issue
My System SpecsSystem Spec
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13 Sep 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Start with the excellent advice given by Flavius, since it is easier. If it does not work go with my idea. In either case in the future, do not set the update to automatic. Instal,l yourself, a few at a time.
My System SpecsSystem Spec
24 Feb 2011   #5

win7 ultimate x64
 
 

Quote   Quote: Originally Posted by Flavius View Post
Stop Windows Update service and empty C:\Windows\SoftwareDistribution folder - may this easy fix solve this issue
That did the trick for me.

To be complete, the following stops the windows update service for the current session but does not alter the service’s startup setting (meaning it starts normally on the next powerup):
Go to an elevated command prompt (the terminal window) and click the "start icon" in lower left, type "command", right click on command prompt in the list, run as administrator, then type: net stop “windows update”

Then use Windows Explorer to select and delete all the files.
Reboot

Peace everyone!
My System SpecsSystem Spec
29 Apr 2011   #6

Windows 7 Home Premium 64 Bit
 
 

Hi there, I'm kind of new, so excuse any rules I may have already broken by posting in here.

So basically, I had the same problem as the TS, and I did what Flavius has suggested and it did work.

However, my question is that will the stuff that was deleted be restored in some way? I dislike deleting crucial information from my computer because of a bad experience from before.
My System SpecsSystem Spec
05 Jul 2011   #7

Windows 7 Home Premium 64-Bit
 
 

Read this somewhere else and tried it. Several guys said it worked. Worked great on my new ASUS laptop. Force shutdown if possible. Unplug. Remove battery. Replace battery. Power up. Start Windows Normally at prompt. After it comes up go to Windows Update and change it from auto-install to download and notify you to install.
My System SpecsSystem Spec
08 Jul 2011   #8

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Flavius View Post
Stop Windows Update service and empty C:\Windows\SoftwareDistribution folder - may this easy fix solve this issue
Sorry I am really bad with computers. When you say empty, should i literally everything in the software distribution folder?
My System SpecsSystem Spec
06 Jun 2012   #9

7 64-bit
 
 

I had the exact same problem as adgalati.

Flavius' advice was awesome, worked! Except I also had to go into windows update and click the "name" box in the top left, which let me deselect all the updates. Then I reinstalled them a few at a time. It appears the Windows Update gets confused if it tries to update +120 things at once. So clear it out with Flavius' method, and then do them in small batches.

Hells4real...yes, delete everything in there.
My System SpecsSystem Spec
04 Aug 2012   #10

Windows 7 Ultimate 64 bit
 
 
Re software dist folder

Quote   Quote: Originally Posted by Flavius View Post
Stop Windows Update service and empty C:\Windows\SoftwareDistribution folder - may this easy fix solve this issue
Great fix but I also put the stuff back after emptying and left the updates disabled. I can now choose to do it manually.


Thanks
My System SpecsSystem Spec
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 windows update stuck at 0%




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