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Windows 7: problem with tonights ms update


14 Sep 2010   #1
sunnystaines

vista xp w7
 
 
problem with tonights ms update

using w7 32bit and office 2007

after tonights ms updates 14th sept cannot get one of tonights updates the office [kb2288621] to install

there is a an error found 80070641 windows encountered an unknown error.


tried several restarts, tried disable of norton, ASC and DAP.

anyone help please


My System SpecsSystem Spec
14 Sep 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try to install in safe mode
My System SpecsSystem Spec
14 Sep 2010   #3
sunnystaines

vista xp w7
 
 
richc46

just tried "safemode with networking" but could not not get the internet to work
My System SpecsSystem Spec
14 Sep 2010   #4
kodi

Windows 8.1 Pro x64
 
 

Try safe mode not safe mode with networking
My System SpecsSystem Spec
14 Sep 2010   #5
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by richc46 View Post
Try to install in safe mode
+
Quote   Quote: Originally Posted by kodi View Post
Try safe mode not safe mode with networking
Unable to install any update in both modes (even from Microsoft Download Center),required services not working.You can do that only in normal mode.

@sunnystaines

Please install this update from Microsoft Download Center http://www.microsoft.com/DOWNLOADS/en/default.aspx
(not from Windows Update)

If it doesn't work please diagnose Office How to install the individual 2007 Office features or to repair the installed 2007 Office programs
try also "MS Fix It" from this site:Error code "0x80070646," "646," or "1606" when you try to install Office updates

If it also doesn't work reinstall Office.
My System SpecsSystem Spec
15 Sep 2010   #6
sunnystaines

vista xp w7
 
 

flavius

i 'm off too hospital shortly, will try your tips on return, thankyou.
My System SpecsSystem Spec
15 Sep 2010   #7
sunnystaines

vista xp w7
 
 

office diagonistic crash after completing the mewmory 24/24 test and goes no further.

word and excel work ok, looks like a re instal of office. any other tips before i do this please
My System SpecsSystem Spec
15 Sep 2010   #8
sunnystaines

vista xp w7
 
 
it gets worse, need some help

more problems
tried uninstall of office using ccleaner & revo both failed with same error shown below.

put office cd in tray and all options repair/instal/remove bring up the same error microsoft office home uninstal did not complete successfully.

where on earth do i go from here.
My System SpecsSystem Spec
15 Sep 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Time for a do over
Use sytem restore to go back two days before the problems. Set your update to notify and not install..Then letss not install, until we figure this out.
Windows Update Settings - Change
System Restore

When you get the update,again, set to hide.
My System SpecsSystem Spec
15 Sep 2010   #10
Flavius

Windows 7 Professional x64 PL
 
 

Quote   Quote: Originally Posted by sunnystaines View Post
more problems
tried uninstall of office using ccleaner & revo both failed with same error shown below.

put office cd in tray and all options repair/instal/remove bring up the same error microsoft office home uninstal did not complete successfully.

where on earth do i go from here.
What have you done ?

Revo,CCleaner and other uninstallers are useless on Office and mostly MS applications!
You should let know us, you have problem with uninstalling it.Here are special remvers for Office,How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?

but note if you don't have it in "Programs and features" it also will fail...

maybe this one can do that Uninstall Microsoft Office 2007 in Vista and XP | Raymond.CC Blog

even in critical situation (right click on program and choose "run as administrator")
but I can't promised it will work
My System SpecsSystem Spec
Reply

 problem with tonights ms update




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