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Windows 7: "User profile cannot be loaded" message after automatic update


16 Sep 2010   #1

Windows 7 Enterprise
 
 
"User profile cannot be loaded" message after automatic update

Last night my laptop started doing an automatic Windows 7 update. This morning I cannot log on -- when I type in my password, I get an error message that says "The User Profile Service service failed the logon. User profile cannot be loaded." Any ideas?

My System SpecsSystem Spec
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16 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

My System SpecsSystem Spec
16 Sep 2010   #3

Windows 7 Enterprise
 
 

Thank you. This did work. The only problem is that none of my document files are visible any longer. I can find them using "find" and searching by name but I can't see the folder where they are located. Maybe this is a necessary outcome of the fix that involved changing the user profile, and if so it's worth it, just wanted to check if there was some way to retrieve visibility of my files. Thanks again.
My System SpecsSystem Spec
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16 Sep 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Nancy, See if this can help
Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
Free if you have 32 bit windows.
My System SpecsSystem Spec
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 "User profile cannot be loaded" message after automatic update




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